Personal Development Courses

We offer a selection of effective courses on personal development and self improvement.

Each course was developed to help you realise and maximise your potential.

277

Reviews

9.5

Satisfaction

99.3%

Recommend

Personal Development

We offer a selection of effective courses on personal development and self improvement.

Each course was developed to help you realise and maximise your potential.

Our Expert Team
Expert Trainers

Course leader is an experienced industry expert

Time Management course image

Time Management

From £429 + VAT

  One day    Classroom    Private Options

Take control of your day by managing your time effectively and efficiently. Learn how to identify your goals and prioritise your time to make them happen.

Learn to prioritise tasks, set goals, and manage your time efficiently.

Discover time management techniques that help reduce stress by ensuring you have control over your tasks and deadlines.

Discover strategies that make you more productive and give you a better work-life balance.

  •  Understanding how you work
  •  Setting personal and business goals
  •  Planning, delegation and prioritisation
  •  Managing procrastination
  •  Controlling common causes of time wasting

  •  

    "The training was great – Michael is a superb teacher and made the whole process of learning fun, easy to digest and relatable. The things he taught me are practical and I can see how I can apply them to my working day The training itself was great - I don't do a lot of course but I could see this was a course built on a great deal of experience in a range of areas. The distractions that Michael had, I since discovered, were not distractions and were built in as part of the learning process. It reinforced my assertion that Media Training knows what its doing... I didn't feel I had been hit over the head with a load of text books. Thanks"

    Mercator Digital

  •  

    "Remaining engaging. I was the only attendant but Michael was stellar. Learnt so much and kept my interest!"

    Lloyds Banking Group

  •  

    "I loved the location. The course content was well thought out and I felt the trainer really tried to adapt to my specific requirements which was great."

  •  

    "Very informative course, really enjoyed my time"

  •  

    "Michael is a superb trainer, really insightful and so knowledgable. I felt the course was really tailored to what I needed and I've come away with loads of great ideas I can start using straight away. I'm so pleased I did the course, it's been very worthwhile and I'll recommend it to colleagues!"

  • More Reviews
Choose Dates & Book
Good Communication course image

Good Communication

From £399 + VAT

  One day    Classroom    Live Online     Private Options

Effective communication is an essential skill for any workplace. Develop the skills to influence others, build valuable relationships and manage conflict.

Good communication is a vital skill that can positively impact all aspects of your life, from personal relationships to professional success.

This course will provide you with the tools and skills to become a more effective communicator and achieve your goals.

  •  Understand non-verbal cues
  •  Techniques for effective communication
  •  Influence outcomes through positivity
  •  Provide constructive feedback
  •  Managing challenging situations

  •  

    "Thank you so much for the course Michael! It was very useful and I will use what I learned today."

  •  

    "Very organised and lovely environment to learn in. Michael was a very engaging and I liked his light hearted approach to the training."

  •  

    "Very accessible level of training but still in depth. Lots of tools which can be taken forward. Centre was great, I will look to do more training courses here!"

    Tracy Gilbert MP

  •  

    "I really enjoyed the class and found the lecturer very knowledgeable and fun"

    Houlihan Lokey

  •  

    "Great course and it was very enjoyable to be off-site and participate in person. There were good examples given throughout the course and lots to take away and think about. The day was broken up well."

    EBRD

  • More Reviews
Choose Dates & Book
Professional Telephone Skills course image

Professional Telephone Skills

  One day    Classroom    Private Options

Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.

Improve your ability to communicate clearly and professionally over the phone.

Learn techniques to build rapport and establish positive relationships with callers.

Gain the skills that will help you project a favourable impression of you and your organisation.

  •  Listening to your tone of voice
  •  Tried and tested telephone techniques
  •  Prepare and make a positive impact
  •  Handle phone conversations professionally
  •  Building a rapport with your caller
Choose Dates & Book
Team Working course image

Team Working

From £429 + VAT

  One day    Classroom    Live Online     Private Options

Develop collaborative teamworking skills to forge better working relationships. Be part of a positive, motivated team working together to achieve the same goal.

Learn effective communication and collaboration techniques that will help you create an excellent team-working culture.

Discover how to identify and address challenges within a team, leading to better problem- solving and decision-making.

  •  Team leaders' roles and responsibilities
  •  What makes a balanced team?
  •  Setting clear objectives and expectations
  •  Developing effective communication skills
  •  Ways to resolve conflicts

  •  

    "This was the first time I've ended up doing a one-to-one course and I actually really enjoyed it as a format"

  •  

    "Michael was absolutely brilliant, I would highly recommend him to the rest of my team."

  •  

    "The training and location were exceptional."

  •  

    "This is the second course that I have attended and the venue is perfect for learning. F&B is fantastic. Good selection of courses available and looking forward to coming back in June for Time Management."

  •  

    "Great course"

  • More Reviews
Choose Dates & Book
Customer Service course image

Customer Service

  One day    Classroom    Live Online     Private Options

Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.

Our course will provide you with the essential skills and techniques to deliver exceptional customer service.

Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.

Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.

  •  Assessing situations effectively
  •  Recognising potential conflicts and challenges
  •  Mastering good communication skills
  •  Developing assertiveness for difficult situations
  •  Finding resolutions and influencing customers

  •  

    "Michael was very friendly and super informative, he answered all my questions and gave great advise. Looking forward to hopefully seeing him again on my next course. Very knowledgeable and a great asset to Media Training"

  • More Reviews
Choose Dates & Book
Stress Management course image

Stress Management

  One day    Classroom    Live Online     Private Options

Learn to recognise stress triggers in your life and work and how to address them. Take part in practical exercises to learn practical, proactive, effective coping strategies.

Learn how to equip yourself with valuable skills to navigate life's challenges with resilience and maintain a healthier, more stress-free lifestyle.

Discover how to develop effective coping strategies and relaxation techniques to manage stress when it arises.

  •  Understanding stress and its effects
  •  Identifying personal stress factors
  •  Coping strategies for work and home
  •  Managing stress levels
  •  Creating a personalised stress action plan

Choose Dates & Book
Assertiveness course image

Assertiveness

From £429 + VAT

  One day    Classroom    Live Online     Private Options

Learn effective communication techniques to express yourself confidently. Make your voice heard and build positive relationships

This assertiveness course will empower you to navigate social interactions with confidence, improve your relationships, and achieve your goals more effectively.

It's an investment in personal growth that can have long-lasting positive effects on various aspects of your life.

  •  Recognise different assertiveness styles
  •  Assess and improve your own communication style
  •  Use positive body language to influence perceptions
  •  Effectively express yourself in discussions
  •  Confidently handle challenging situations

  •  

    "Really useful information and tools to apply and use in my daily job. The session was lead in an engaging way."

  •  

    "Michael was a fantastic trainer - so knowledgable, very funny and engaging for the full day."

    BBC

  •  

    "This is the first course that I have attended and I was nervous but I felt relaxed and settled in. I liked the parts where we were asked to engage in answers."

    McGregor Boyall Associates Limited

  •  

    "Michael was very amiable and engaging, and his anecdotal style of training was very vivid and made it easy and enjoyable to follow."

    Book Tokens Ltd

  •  

    "Making it easy to understand and light hearted. Very informative with great examples."

  • More Reviews
Choose Dates & Book
Conflict Resolution course image

Conflict Resolution

  One day    Classroom    Live Online     Private Options

Understand what triggers conflict and how to resolve difficult situations. Learn how to strengthen relationships and improve wellbeing in the workplace.

This Conflict Resolution course provides useful, practical skills and strategies for effectively managing conflicts in a variety of settings.

You will learn techniques for improved communication, negotiation, and problem-solving helping you to resolve conflicts constructively, promote collaboration, and maintain positive relationships.

  •  Key conflict components and stages
  •  Emotional Intelligence's role in conflict
  •  Self-awareness and management in conflict
  •  Effective negotiation techniques
  •  Effective conflict resolution techniques

Choose Dates & Book

Who attends?

Career Progressives icon

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

Career Changers icon

Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

Graduates icon

Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

Learn Your Way

Face to Face

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

Live Online

Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

Team Training

Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

Three Steps To Success

1

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

2

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

3

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.

Our Centre

Space to learn, in the heart of London.

Views, food, inspiration and focus.