Personal Development Courses

We offer a selection of effective courses on personal development and self improvement.

Each course was developed to help you realise and maximise your potential.

270

Reviews

9.7

Satisfaction

99.6%

Recommend

Personal Development

We offer a selection of effective courses on personal development and self improvement.

Each course was developed to help you realise and maximise your potential.

Our Expert Team
Expert Trainers

Course leader is an experienced industry expert

Time Management course image

Time Management

From £399 + VAT

  One day    Classroom    Private Options

Take control of your day by managing your time effectively and efficiently. Learn how to identify your goals and prioritise your time to make them happen.

Learn to prioritise tasks, set goals, and manage your time efficiently.

Discover time management techniques that help reduce stress by ensuring you have control over your tasks and deadlines.

Discover strategies that make you more productive and give you a better work-life balance.

  •  Understanding how you work
  •  Setting personal and business goals
  •  Planning, delegation and prioritisation
  •  Managing procrastination
  •  Controlling common causes of time wasting

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    "Very patient and thorough. Everything was explained very well."

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    "Everything was explained thoroughly."

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    "The lecturer was phenomenal and inspirational. he was like a guru"

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    "Michael was brilliant. He understood that public speaking is an extremely difficult thing for me and others and gave guidance as well as an understanding as to why. Michael, was fantastic! Highly recommend!"

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    "Rosie was great! Her knowledge was very helpful and she was able to make the course relevant to my needs."

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Good Communication course image

Good Communication

From £399 + VAT

  One day    Classroom    Live Online     Private Options

Effective communication is an essential skill for any workplace. Develop the skills to influence others, build valuable relationships and manage conflict.

Good communication is a vital skill that can positively impact all aspects of your life, from personal relationships to professional success.

This course will provide you with the tools and skills to become a more effective communicator and achieve your goals.

  •  Understand non-verbal cues
  •  Techniques for effective communication
  •  Influence outcomes through positivity
  •  Provide constructive feedback
  •  Managing challenging situations

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    "Very organised and lovely environment to learn in. Michael was a very engaging and I liked his light hearted approach to the training."

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    "Very accessible level of training but still in depth. Lots of tools which can be taken forward. Centre was great, I will look to do more training courses here!"

    Tracy Gilbert MP

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    "I really enjoyed the class and found the lecturer very knowledgeable and fun"

    Houlihan Lokey

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    "Great course and it was very enjoyable to be off-site and participate in person. There were good examples given throughout the course and lots to take away and think about. The day was broken up well."

    EBRD

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    "Answering questions and keeping us interacted"

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Professional Telephone Skills course image

Professional Telephone Skills

  One day    Classroom    Private Options

Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.

Improve your ability to communicate clearly and professionally over the phone.

Learn techniques to build rapport and establish positive relationships with callers.

Gain the skills that will help you project a favourable impression of you and your organisation.

  •  Listening to your tone of voice
  •  Tried and tested telephone techniques
  •  Prepare and make a positive impact
  •  Handle phone conversations professionally
  •  Building a rapport with your caller

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    "Wolf was very knowledgable about After Effects, friendly and super helpful – always happy to repeat the steps again and answer our questions. He was also very entertaining and fun, which helped to break up the day. Would highly recommend, looking forward to the Intermediate course next."

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Team Working course image

Team Working

From £429 + VAT

  One day    Classroom    Live Online     Private Options

Develop collaborative teamworking skills to forge better working relationships. Be part of a positive, motivated team working together to achieve the same goal.

Learn effective communication and collaboration techniques that will help you create an excellent team-working culture.

Discover how to identify and address challenges within a team, leading to better problem- solving and decision-making.

  •  Team leaders' roles and responsibilities
  •  What makes a balanced team?
  •  Setting clear objectives and expectations
  •  Developing effective communication skills
  •  Ways to resolve conflicts

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    "Really good at going through everything in detail - helping revisit anything when needed and answering questions. made it really easy to understand."

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    "Being helped by Vicki! I am very new to this and she was a great support to me."

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    "Allowing participants to practice, and going through every step.."

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    "Explaining everything really clearly and very helpful."

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    "Pro teaching and nice to students."

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Customer Service course image

Customer Service

  One day    Classroom    Live Online     Private Options

Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.

Our course will provide you with the essential skills and techniques to deliver exceptional customer service.

Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.

Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.

  •  Assessing situations effectively
  •  Recognising potential conflicts and challenges
  •  Mastering good communication skills
  •  Developing assertiveness for difficult situations
  •  Finding resolutions and influencing customers

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Stress Management course image

Stress Management

  One day    Classroom    Live Online     Private Options

Learn to recognise stress triggers in your life and work and how to address them. Take part in practical exercises to learn practical, proactive, effective coping strategies.

Learn how to equip yourself with valuable skills to navigate life's challenges with resilience and maintain a healthier, more stress-free lifestyle.

Discover how to develop effective coping strategies and relaxation techniques to manage stress when it arises.

  •  Understanding stress and its effects
  •  Identifying personal stress factors
  •  Coping strategies for work and home
  •  Managing stress levels
  •  Creating a personalised stress action plan

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    "I liked that it was very hands on and that allowed me to learn new concepts and experiment with it"

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Assertiveness course image

Assertiveness

From £429 + VAT

  One day    Classroom    Live Online     Private Options

Learn effective communication techniques to express yourself confidently. Make your voice heard and build positive relationships

This assertiveness course will empower you to navigate social interactions with confidence, improve your relationships, and achieve your goals more effectively.

It's an investment in personal growth that can have long-lasting positive effects on various aspects of your life.

  •  Recognise different assertiveness styles
  •  Assess and improve your own communication style
  •  Use positive body language to influence perceptions
  •  Effectively express yourself in discussions
  •  Confidently handle challenging situations

  •  

    "Michael was very amiable and engaging, and his anecdotal style of training was very vivid and made it easy and enjoyable to follow."

    Book Tokens Ltd

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    "Very knowledgeable, very helpful in answering any question that we had. Would recommend"

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    "The content, pace and delivery of the course was great. Deva was very knowledgeable all our questions."

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    "Very helpful and friendly, I learnt a lot in 2 days!"

  •  

    "Sebastian was very knowledgeable and friendly. There was plenty of time for questions/discussions and practical work."

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Conflict Resolution course image

Conflict Resolution

From £429 + VAT

  One day    Classroom    Live Online     Private Options

Understand what triggers conflict and how to resolve difficult situations. Learn how to strengthen relationships and improve wellbeing in the workplace.

This Conflict Resolution course provides useful, practical skills and strategies for effectively managing conflicts in a variety of settings.

You will learn techniques for improved communication, negotiation, and problem-solving helping you to resolve conflicts constructively, promote collaboration, and maintain positive relationships.

  •  Key conflict components and stages
  •  Emotional Intelligence's role in conflict
  •  Self-awareness and management in conflict
  •  Effective negotiation techniques
  •  Effective conflict resolution techniques

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    "Course was an engaging conversation rather than being talked at the whole time."

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    "Very knowledgeable tutor,"

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    "Kevin was a great teacher and very helpful answering any questions."

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    "Engaging tutor Appropriate examples and exercises"

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    "The training was very clear and covered everything I wanted it to, predicting what I was about to want to know"

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Who attends?

Career Progressives icon

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

Career Changers icon

Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

Graduates icon

Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

Learn Your Way

Face to Face

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

Live Online

Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

Team Training

Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

Three Steps To Success

1

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

2

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

3

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.

Our Centre

Space to learn, in the heart of London.

Views, food, inspiration and focus.