Executive Assistant

UK Salary range £30,000 - £50,000

Executive Assistants provide administrative support to executives and senior management. They manage schedules, arrange meetings and travel, handle correspondence, and coordinate various administrative tasks.

They ensure smooth operations and maintain confidentiality. They possess strong organisational skills, attention to detail, and discretion.

Communal3

Executive Assistant

UK Salary range £30,000 - £50,000

Key Skills For Executive Assistants

Courses For Executive Assistants

ChatGPT : Intermediate course image

ChatGPT Intermediate

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Build on your AI skills and shape ChatGPT to your professional needs. Learn how to create custom GPTs that solve real-world problems.

Discover how you can integrate ChatGPT into your professional workflow; automating tasks, analysing data, and boosting your productivity at work.

Perfect for those who want to take a deeper look at prompt writing techniques, explore advanced features, and learn how to build a custom GPT.

  •  Prompt writing for different purposes
  •  Analyse documents, images, and audio with AI
  •  Build and customise your own GPT
  •  Integrate ChatGPT into daily workflows
  •  Spot and fix AI output errors
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ChatGPT : Introduction course image

ChatGPT Intro

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Discover the potential of ChatGPT, learn prompt writing secrets and write content for business, social media and more.

If you have ever felt frustrated with AI-generated content, this is the course for you.

Crafting powerful prompts is the key to unlocking the full potential of ChatGPT.

This course will teach you how to create clear and precise prompts and help you skyrocket your productivity when using ChatGPT.

  •  How to craft clear and concise prompts
  •  Understand ChatGPT's strengths and weaknesses
  •  How ChatGPT can make you more productive
  •  Useful guidelines for creating brilliant prompts
  •  Understanding AI's ethical implications

  •  

    "Simon Dry made the course a lot more relevant and fun than I was expecting"

  •  

    "Thank you to Nathan t tailoring the course to meet all my needs and to answer all of my questions."

  •  

    "Examples and getting team involved. The pace was good too."

  •  

    "Explaining things that would have been hard for me to understand"

  •  

    "Very good and clear to understand. went at a good pace."

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Creating Social Media Graphics course image

Creating Social Media Graphics

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Engage your audience with eye-catching images for any social media platform. Learn brilliant Photoshop techniques to create compelling social media graphics.

Our Social Media Graphics course will teach you the essentials of creating visually compelling and engaging graphics for social media platforms using Adobe Photoshop.

Learn design principles, tools, and techniques to effectively communicate your brand's message and captivate your audience.

  •  Adobe Photoshop basics
  •  Create reusable templates
  •  Remove backgrounds and manipulate images
  •  Work with colours and graphics
  •  Create animated GIFs

  •  

    "Trainer was friendly and patient when going through problems/questions."

  •  

    "Great examples and explanations able to apply the knowledge to any existing applicable queries."

  •  

    "Good examples and explanations"

  •  

    "Super clear and easy to follow instructions-- friendly trainer!"

  •  

    "The trainer was super friendly and kept the energy high whilst we were online!"

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Creative Writing For Business course image

Creative Writing For Business

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Ideal for anyone who wants to bring greater creativity to their business writing. Learn effective writing techniques that make your words jump off the page.

Give your business writing skills a major boost with our Creative Writing for Business course.

Learn to craft compelling narratives, persuasive proposals, and engaging content that captivates your audience.

Boost your communication effectiveness and stand out in the competitive business landscape.

  •  Using personality and tone of voice
  •  Generate creative ideas
  •  Writing for your audience
  •  Grabbing your audience's attention
  •  Write engaging headlines and intros

  •  

    "Piers was extremely knowledgeable and open to lots of questions which was really helpful. Due to a 1 on 1 training he was able to tailor the advice to suit my needs which is always great. Would definitely recommend the course."

  •  

    "Joshua was personable, professional and knowledgeable. The short course was just what I'd hoped it would be and has given me some excellent top line rules and tools to write better."

  •  

    "Learnt so much - thank you!"

  •  

    "Such good examples and really good practical applications given."

  •  

    "Great trainer, lovely food, lovely space"

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Good Grammar and Punctuation course image

Good Grammar and Punctuation

From £329 + VAT

  One day    Classroom    Live Online     Private Options

This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.

Good grammar is essential for effective communication.

This course will provide an excellent understanding of how English grammar works.

This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.

  •  Mastering sentence construction
  •  Understanding punctuation rules
  •  Crafting sentences and paragraphs
  •  Using different tenses
  •  Nailing apostrophes and plurals

  •  

    "Advice and allowing us to try examples from our own work"

  •  

    "The instructor was very knowledgeable, and I liked the worksheet"

  •  

    "Everything. This is the second course I have done here and will hopefully be back again. The environment for training is great and the course trainers are so helpful."

  •  

    "Friendly trainer with good knowledge to develop our skills"

  •  

    "Wolf is a great trainer so would highly recommend him to anyone."

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Google Sheets Intro course image

Google Sheets Intro

  One day    Classroom    Live Online     Private Options

For complete beginners who want to create sophisticated spreadsheets. Organise your data and share insights with colleagues on the go.

This Google Sheets course will give you the skills to efficiently set up spreadsheets, manage and analyse data, automate tasks, and collaborate effectively with your colleagues for improved productivity and decision-making.

Learn valuable time-saving techniques and shortcuts to navigate and work with data in Google Sheets, enabling you to be more productive and get tasks done more quickly.

  •  Creating and navigating spreadsheets
  •  Data Manipulation
  •  Formulas and Functions
  •  Data Organisation and Presentation
  •  Collaboration and Sharing

  •  

    "The whole process was great. Starting with all the support I received from Marianna to organise all the training for me and my co-workers, and during the training itself with Lynne, which was very helpful and well executed ."

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How to Write Effectively course image

How to Write Effectively

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Write persuasive, compelling copy that will engage your audience. Learn valuable techniques to dramatically improve your writing skills.

Enhance your writing skills to effectively convey ideas, thoughts, and information with clarity and precision.

This course will give you the skills to write clearly and concisely making a positive impression on your colleagues and clients.

  •  Having a clear brief
  •  Focusing on your audience
  •  Structuring your copy effectively
  •  Writing clearly and concisely
  •  Using active sentences

  •  

    "I really enjoyed my course today. Nathan was very personable and informative. The content was interesting and useful. I would recommend Media Training."

  •  

    "Rob was thorough with his approach to teaching the course and provided varied examples to show how to create different effects and correct clips with varying problems and/or styles, which I found particularly useful. I found the 1-2-1 training to be beneficial as I could ask questions as we went along - this is exactly what I have been looking for and it was tailored to my existing knowledge which meant I could fill the gaps and cover the topics I have been struggling with as necessary. The staff are all friendly and approachable, and the food at lunch and during the breaks was really great (I particularly enjoyed the cakes and hot chocolate!) I would definitely recommend the course and will look to return in the future."

  •  

    "Natalia was so wonderful and knowledgeable. She kept the class exciting and engaging throughout."

  •  

    "The trainer was particular good and very approachable"

  •  

    "Trainer was very knowledgeable"

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InDesign CC : Advanced course image

InDesign Adv

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Master the full power and potential of Adobe InDesign. Take your design skills to the max by working smarter and faster.

Dive deeper into InDesign's typographical controls and advanced text formatting features.

Use grids, objects styles and liquid layouts to create beautiful and polished layouts and documents.

This Advanced course is designed to expand your skillset and help you maximise the potential of Adobe InDesign.

  •  Mastering GREP for text manipulation
  •  Streamlining copy formatting
  •  Combining text and graphics seamlessly
  •  Harnessing the power of grids
  •  Automating object formatting

  •  

    "Clear and knowledgable. A really helpful and enjoyable day. Thank you!"

  •  

    "Friendly and approachable"

  •  

    "Great at showing uses for what we were learning, rather than just explaining how something works and that's it"

  •  

    "Friendly team and nice environment to learn some new skills in!"

  •  

    "The course itself was well planned out, spaced out throughout the day. Useful examples used. Good mix of listening & learning, and completing tasks ourselves."

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InDesign CC : Interactive course image

InDesign Interactive

From £399 + VAT

  Two day    Classroom    Live Online     Private Options

Expand your Adobe InDesign skills by creating interactive eBooks and magazines. Create interactive publications that work across a range of digital platforms.

Learn how to use Adobe InDesign to design and publish interactive content like e-books, magazines, and interactive PDFs.

Gain the skills to create user-friendly interactive elements that provide a seamless and enjoyable reading experience for your audience.

  •  Designing interactive PDF and e-magazines
  •  Creating document navigation
  •  Creating interactive forms
  •  Adding animations and multimedia elements
  •  Publishing online and sharing content

  •  

    "Really good at explaining in a good and understandable speed and helping to understand tips and techniques too. Iwan was extremely helpful at explaining break downs of the course areas too."

  •  

    "Explaining the application from the start. Good teaching"

  •  

    "James was a great teacher. He adapted the lesson according to each learner in the room and we all learned a lot! Would happily recommend to others!"

  •  

    "Great training courses"

  •  

    "Excellent teaching, really good resources and examples"

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InDesign CC : Intermediate course image

InDesign Intermediate

From £379 + VAT

  Two day    Classroom    Live Online     Private Options

Build on your existing InDesign skills to create more sophisticated documents. Master workflow strategies that will help you work more efficiently.

Deepen your understanding of InDesign's features and functionality, allowing you to create more professional and complex layouts.

Take your InDesign skills to the next level, master shortcuts and workflow strategies that will help you work faster and more efficiently.

  •  Effortlessly manage and style text
  •  Design professional tables with ease
  •  Organise and reuse design assets
  •  Take complete control over page layout
  •  Produce high-quality, print-ready PDFs

  •  

    "Great course, informative and the instructor was able and willing to answer our questions."

    Durkan Ltd

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    "Everything on the training was amazing from start to finish. The centre was modern and welcoming, the rooms were bright, the facilities and lunch were spot on. Iain was great and made the training experience specific to our roles which was beyond helpful. Took queries on things that would help up improve in our roles and generally was just so warm and welcoming. Would recommend to others."

    Durkan

  •  

    "Great course and given plenty of information presented in an easy to learn style that I can now take forward into my working environment. Lots of tips that are relevant to me. Much better working in smaller groups. Thank you."

  •  

    "Sebastian was very patient, was taking the time to explain each steps in a very easy way. He always asked us first if we knew the tool or used it before explaining it to us."

    Usborne Publishing

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    "Warm welcome at start of each day, Craig was very informative in his teachings, the sessions went at a good pace and ensured we were still on track the whole time. Excellent breakfast and lunch too"

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InDesign CC : Introduction course image

InDesign Intro

From £379 + VAT

  Two day    Classroom    Live Online     Private Options

Learn how to create beautiful layouts and documents in Adobe InDesign. Design professional layouts for magazines, brochures, reports, and books.

Learn to create visually appealing layouts and documents using Adobe InDesign.

Our experts will teach you how to create beautiful print layouts for brochures, magazines, reports and books.

This is the ideal course for anyone who wants to learn how to create professional layouts using Adobe InDesign.

  •  InDesign's interface and workflow
  •  Text and typography
  •  Working with Styles
  •  Working with images
  •  Creating complex layouts

  •  

    "Really good at explaining everything and very patient."

    Chamber Furniture

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    "Our trainer was really knowledgeable, patient and friendly - made the experience really enjoyable!"

    Quod

  •  

    "Peter was super helpful, informative and personable. Great course!"

  •  

    "Peter was excellent, cheerful and clearly super knowledgeable. I feel very confident on indesign, after not even opening it previously! I'm already dropping hints with my work at coming back for another course."

  •  

    "Very friendly and efficient staff."

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Keynote : Introduction course image

Keynote Intro

  One day    Classroom    Live Online     Private Options

Learn to create stunning and engaging presentations using Apple Keynote. Gain valuable design hints and tips from Keynote experts.

Learn to create beautiful and memorable presentations using Apple Keynote.

Discover how to effectively communicate your message through clever use of images, animations, charts and incorporate video and audio to make your presentations more impactful and memorable.

This course is ideal for anyone new to Keynote.

  •  Essential design considerations
  •  Keynote interface and shortcuts
  •  Maintaining brand consistency
  •  Incorporating audio and video
  •  Exporting and sharing your presentation

  •  

    "The lessons were managed well and could be easily absorbed without too much information being provided in one go. the trainer (Tom) was patient and very knowledgeable and used relevant examples to make the class easier to understand."

  •  

    "The course was really useful and packed with techniques and tools to learn. Iwan was extremely knowledgeable and I was able to pick up a lot. Cant wait to get animating :)"

  •  

    "Great online course. Zoom worked very well and the trainer was very helpful and knowledgeable. This will be very useful for my work and I can't wait to put all this knowledge into practice."

  •  

    "Very good and engaging course."

  •  

    "Excellent knowledge of the subject with a great teaching style. Very easy to follow the information and absorb it."

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Microsoft Copilot Introduction course image

Microsoft Copilot Intro

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.

Discover what you can achieve with Microsoft Copilot.

We'll show you how to use AI to increase your productivity across Microsoft 365 apps.

In our hands-on course, you'll learn how to streamline tasks, create content using prompts, analyse data in Excel, collaborate with colleagues and more.

Start working smarter in Outlook, Teams, Word, Excel, and PowerPoint with our practical Copilot course.

  •  Understand Copilot's full range of uses
  •  Create and summarise emails using prompts
  •  Manage and understand data in Excel
  •  Create powerpoint slides in a few clicks
  •  Use AI to draft and amend documents

  •  

    "Simon was very knowledgeable, patient and helpful."

  •  

    "Simon Dry was very professional, knowledgeable and approachable."

  •  

    "Good knowledge and friendly approach."

  •  

    "Knowledgeable and easy to understand. A good to know basics. Helped with answering questions"

  •  

    "Everything very excellent and seamless and informative"

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Microsoft Excel : Advanced course image

Microsoft Excel Adv

From £179 + VAT

  One day    Classroom    Live Online     Private Options

Gain the confidence to tackle complex challenges and scenarios in Excel. Learn time-saving hints and tips from professional Microsoft Excel experts.

Learn powerful data analysis techniques, including advanced functions, pivot tables, and data visualisation tools.

Enhance your ability to extract insights and make informed business decisions.

Gain the confidence to tackle complex challenges and scenarios.

Learn techniques to troubleshoot errors and optimise your Excel workbooks.

  •  Expanded functions for advanced calculations
  •  Minimise audit risk with data validation
  •  Analyse data efficiently with Pivot Tables
  •  What If Analysis with Goal Seek and Scenarios
  •  Clever time saving techniques

  •  

    "Peter was a great teacher; he had great patience and took us through everything until we were confident with it. Class sizes were great. Often when too big, it can seem overwhelming to contribute. The time given for tasks was great and the tasks set were easy to understand but also challenging in a good way. Peter kept the sessions light (asked us how we were and made jokes) but also was very informative and attentive. Previously, I had zero understanding or knowledge of InDesign and now I can do considerably a lot more. Very pleased."

  •  

    "This was a really useful course and I appreciated that Deva was really keen to find solutions to all of our questions."

  •  

    "Clear explanations and easy to follow"

  •  

    "The trainer was very knowledgeable and engaging on the subject matter. Real life examples and super helpful"

  •  

    "Lisa was a brilliant teacher. She taught me to speed up my way of work by actually slowing down and reading the ribbons and tasks. The magic button will be a life saver. The food was brilliant and the service is very attentive."

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Microsoft Excel : Dashboards course image

Microsoft Excel Dashboards

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Utilise Excel’s dynamic features to create polished dashboards that update seamlessly. Display key metrics and insights all in one place with interactive visualisations.

Our one day course will show you how to create an interactive dashboard that communicates important data, like KPIs, simply and effectively.

You'll learn how to prepare and analyse data, create dynamic data visualisations, and how to add interactive features to your dashboard.

Take this course after completing our Excel : Intermediate class.

  •  Clean and prepare data
  •  Analyse data with formulas and pivot tables
  •  Design visualisations and add interactivity
  •  Test functionality and dynamic features
  •  Prepare your dashboard for sharing

  •  

    "Thoroughly enjoyed the training. Very patient and explained everything in detail."

  •  

    "The instructor was amazing and very knowledgable. He was very patient with me and was considerate that I was using a Mac. Went at a useful pace and asked for constant feedback from us. Would definitely recommend this course to anyone!"

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Microsoft Excel : Intermediate course image

Microsoft Excel Intermediate

From £149 + VAT

  One day    Classroom    Live Online     Private Options

Gain the confidence to take on more complicated tasks in Excel. Learn new ways to manipulate data, analyse information, and automate tasks.

Build upon your basic Excel knowledge and master more advanced features and functions.

Learn new techniques to manipulate data, analyse information and automate tasks.

This intermediate level Excel course will also provide you with time-saving tips, tricks, and shortcuts that can streamline your workflow and increase productivity.

  •  Using more advanced formulas
  •  Working with conditional formatting
  •  Efficient worksheet management
  •  Improved data analysis
  •  Streamlined data organisation

  •  

    "Content and clarity of explanations was great, interactivity and class size worked really well"

    Penguin Random House

  •  

    "Enjoyable and useful course in a nice venue. Stress-free"

    Penguin Random House

  •  

    "Lynne was a really clear and approachable trainer."

    National Basketball Association

  •  

    "The course itself flowed very well and Lynne was happy to go over information that I/we had perhaps not fully understood. I feel that I am going home with a lot more Excel knowledge."

  •  

    "Very good flow to the course, easy to follow, the slow build up to making something from scratch was great as was the focusing on the 3 main tools such as select tool, frames and text."

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Microsoft Excel : Introduction course image

Microsoft Excel Intro

From £179 + VAT

  One day    Classroom    Live Online     Private Options

The ideal course for beginners who need to get the most from Microsoft Excel. Learn to work efficiently, producing spreadsheets that are clear and easy to understand.

This course provides the perfect introduction for new users of Microsoft Excel.

Learn Excel's powerful tools for organising and analysing data.

Set up and lay out spreadsheets and master fundamental features such as data entry, formatting, calculations, data manipulation and creating basic charts.

Our experts will provide the ideal foundation for using Excel.

  •  Master the Excel interface
  •  Organise and navigate workbooks
  •  Effortlessly layout spreadsheets
  •  Define and create calculations
  •  Present data clearly and beautifully

  •  

    "I am very happy with the center and my course. I have been warmly welcomed on the morning and showned the amenities, after explaining me how the day will go. I was pleased with having good food throuhout the day, the view to the London Bridge, as well as the space and cleanliness of the space. I also enjoy the course. I have always been scared of excel as I am not good in Math but our trainor reassured me and explained me clearly skills I will need for work and also helpful new ones. He was also always ready to help and answer my questions."

    Hachette Partworks

  •  

    "Very good service. lovely view. lovely and friendly staff."

    SHOOTERS HILL SIXTH FORM COLLEGE

  •  

    "Good professional set up with friendly open attitude of tutor and helpful staff."

  •  

    "Great friendly trainer and good content"

  •  

    "Matt was very nice and patient"

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Microsoft Powerpoint : Advanced course image

Microsoft Powerpoint Adv

From £149 + VAT

  One day    Classroom    Live Online     Private Options

Create PowerPoint presentations that people will actually enjoy! Incorporate video, audio and animation to give your presentations the edge.

Discover advanced features and tools in PowerPoint that will allow you to create visually stunning presentations that incorporate audio, video and custom animations.

Automate repetitive tasks, streamline your workflow, and save valuable time when creating presentations.

  •  Integrate data across Microsoft Office
  •  Organising your presentation
  •  Incorporate audio and video
  •  Captivate with animations
  •  Tips for impactful presentations

  •  

    "I had a 1:1 session as the only person booked onto the course, so my trainer was able to completely adapt the training to my requirements. Amazing training with loads of tips & tricks learnt. Thank you!"

    Value Retail Management

  •  

    "Focused training courses that are informative and practical."

  •  

    "Engagement, presentation, course structure, snacks, lunch, venue :O)"

  •  

    "Extremely knowledgeable course trainer with a great course structure over the two days. The course content included thought-provoking tasks easy enough for a copywriting beginner to get to grips with, and the examples / case studies provided were helpful in strengthening the skills learnt."

  •  

    "Nathan was great at how to craft effective copy for websites and articles. He adapted sections of the course to our individual needs, so that it felt relevant to everyone. The course incorporated collaboration among attendees and encouraged critical thinking. Time was managed effectively and we managed to cover all of the content. I really enjoyed the course, even though I've always struggled with copywriting, Nathan provided an encouraging atmosphere."

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Microsoft Powerpoint : Introduction course image

Microsoft Powerpoint Intro

From £179 + VAT

  One day    Classroom    Live Online     Private Options

Quickly and easily create professional, engaging presentations using PowerPoint. Learn tips and tricks from experts to make your presentations shine.

Learn how to create visually appealing and professional presentations in PowerPoint that really get your message across to your audience.

Nobody likes a boring PowerPoint presentation.

This course will make sure your presentations sing and dance.

  •  PowerPoint interface and navigation
  •  Layouts and slide design
  •  Making text look great
  •  Using images, charts and graphs
  •  Mastering transitions and animations

  •  

    "Really interesting techniques taught and it will be useful to have the notes to go over things in my own time"

  •  

    "Really great course, hard but will help me in the future for sure. A lot of what I need to know at a high level. Simon was really knowledgable."

  •  

    "Brilliant course and instructor was incredibly helpful, very patient and ensured everyone kept up throughout, whilst offering extra tips."

  •  

    "Explaining in great detail"

  •  

    "Making it relavent to us, real life examples, very friendly"

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Minute Taking course image

Minute Taking

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Ensure that the minutes you take are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.

Learn minute-taking techniques to capture important information quickly and accurately, ensuring that meetings are productive and goals are achieved.

This course will help you develop active listening skills to capture key points, summarise discussions, and record decisions effectively.

  •  Defining clear and accurate minutes
  •  Skills required for effective minute-taking
  •  Preparing for successful meetings
  •  Actively listen, analyse, and record
  •  Structure, edit, and distribute actionable minutes

  •  

    "Good course pace and very thorough. Nice group size, so we had individual help if needed"

  •  

    "Iwan was a brilliant teacher we all really enjoyed the course and learnt alot"

  •  

    "Iwan was incredible, so patient and really easy to understand. Would love to do more courses with him"

  •  

    "Teacher was absolutely lovely, very helpful, thorough and very skilled and patient. Facilities lovely, nice location and all staff on site welcoming and friendly. Would definitely come for another course, Iwan was great."

  •  

    "Great location and facilities, experienced tutor with great hands-on, practical exercises."

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Powerpoint : Presentation Design course image

Powerpoint Presentation Design

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.

If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.

Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.

  •  Design principles for presentations
  •  Planning your presentation
  •  Colour theory and practice
  •  Great typography
  •  Beautiful and effective layouts

  •  

    "Very good explanations of the techniques and going from basic info (which I needed) through to feeling confident with the camera, exactly what I wanted out of the course"

  •  

    "Very good location, helpful and friendly, informative"

  •  

    "Really friendly and lovely environment. Course trainer was very knowledgeable, material was relevant, I liked that he went straight into it (rather than e.g. sharing his background) and that we had a lot of opportunities for shooting. It felt really practical, hands-on and will be definitely useful."

  •  

    "Love coming here and hope to again soon"

  •  

    "Showing how to do things in multiple ways i.e. showing a menu method and a shortcut/hotkey method of performing the same task."

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Professional Telephone Skills course image

Professional Telephone Skills

  One day    Classroom    Private Options

Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.

Improve your ability to communicate clearly and professionally over the phone.

Learn techniques to build rapport and establish positive relationships with callers.

Gain the skills that will help you project a favourable impression of you and your organisation.

  •  Listening to your tone of voice
  •  Tried and tested telephone techniques
  •  Prepare and make a positive impact
  •  Handle phone conversations professionally
  •  Building a rapport with your caller

  •  

    "Wolf was very knowledgable about After Effects, friendly and super helpful – always happy to repeat the steps again and answer our questions. He was also very entertaining and fun, which helped to break up the day. Would highly recommend, looking forward to the Intermediate course next."

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Proofreading : Introduction course image

Proofreading Intro

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Develop the proofreading skills needed to identify mistakes in your writing. Learn how to spot and correct common spelling, grammar, and punctuation errors.

Learn the skills to spot errors and inconsistencies in your writing, ensuring a high level of accuracy and professionalism in your work.

This course will give you an excellent eye for grammar, punctuation, spelling, and sentence structure, so that you write confidently and without mistakes.

  •  The importance of accuracy
  •  Understanding proofreading marks
  •  Common mistakes to avoid
  •  Mastering punctuation rules
  •  Keeping a proofreading checklist

  •  

    "Excellent proofreading course. Being the only person on the course, we we're able to tailor the topics and activities to best suit my job role. The course was excellently taught. Engaging, insightful and relevant. Thoroughly enjoyable. I would highly recommend this course!!"

    House Of Commons

  •  

    "Providing examples that related to the techniques covered and then feedback on my work."

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    "Providing effective resources for teaching and understanding. Providing effective training for all levels of understanding"

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    "Tim was superb, very helpful and patient, and with plenty of useful knowledge!"

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    "Letting us practice our learning and helping us work through problems."

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Word : Advanced course image

Word Adv

  One day    Classroom    Live Online     Private Options

Dramatically improve your productivity when using Microsoft Word. Discover techniques for working faster and more efficiently.

Learn advanced techniques and features that can help you work more efficiently and effectively in Word, allowing you to complete tasks faster and with greater accuracy.

Discover clever ways to use mailmerge and how to make working with long documents a breeze.

  •  Mastering Mail Merge
  •  Efficiently manage long documents
  •  Tools for collaborative editing
  •  Create custom forms for data collection
  •  Options for exporting documents

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    "Great examples and very interactive"

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    "Good examples, great knowledge and help"

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    "Good overview of the general principles and good intro to the software"

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    "Conciseness, felt shorter than it was"

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    "The course was interesting and engaging despite being a 'dry' topic."

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