Personal Development Course Reviews

Advance your skills with our Personal Development training, available in London or online.

Check out our reviews and discover why we’re your top-rated provider.

Room

Good Communication

"Great at communicating beforehand and throughout the day."

Virgin

Assertiveness

"Clear communication and friendly, inclusive environment."

BBC

Assertiveness

"I love that this was a small cohort - made it easier to be vulnerable. Michael was incredible. He understood all our challenges (given the whole class was female) and was empathetic. I've taken a lot from this course and would recommend to others."

CLEO Systems

Assertiveness

"Very welcoming and friendly arrival. Comfortable surroundings. Friendly, knowledgeable and interesting trainer."

EBRD

Time Management

"Good catering. Good workspace - quiet and intimate but not crowded. Teacher was very engaging and provided helpful advice. Good breaks."

House of Commons

Time Management

"Interactive session, enjoyed small group session which enabled it to be tailored to our needs and discuss relevant specific examples. Well structured. Great venue."

Impetus

Time Management

"Great training, very appropriate for my position + changed due to my expertise."

The Folio Society

Time Management

"Providing examples and lots of scenarios"

IOPC Funds 1992

Assertiveness

"Michael was very informative and had lots of real life examples which helped with understanding."

Assertiveness

"Good use of examples. Lively & engaging. Good time keeping."

MTL2025

Assertiveness

"Really useful information and tools to apply and use in my daily job. The session was lead in an engaging way."

Customer Service

"Really good course that was full of practical tips."

Metric Accountants

Customer Service

"Delivery of the course was great, and very engaging"

Metric Accountants Ltd

Customer Service

"Michael delivered an enthusiastic, energetic, and engaging day of training. All staff on site were friendly, professional and welcoming. Food snacks and drinks were all excellent."

Metric Accountants

Customer Service

"The training was informative. Michael was well prepared with relevant subject. I did enjoy his references from famous people , and movies. Michael kept me engaged throughout the sessions. Very positive."

Metric Accountants Ltd

Customer Service

"Very enthusiastic, great venue and practical real life examples"

Metric Accountants

Customer Service

"Overall the staff, trainer and facilities were outstanding, friendly and supportive."

Metric Accountants

Time Management

"The training was great – Michael is a superb teacher and made the whole process of learning fun, easy to digest and relatable. The things he taught me are practical and I can see how I can apply them to my working day The training itself was great - I don't do a lot of course but I could see this was a course built on a great deal of experience in a range of areas. The distractions that Michael had, I since discovered, were not distractions and were built in as part of the learning process. It reinforced my assertion that Media Training knows what its doing... I didn't feel I had been hit over the head with a load of text books. Thanks"

Mercator Digital

Time Management

"Remaining engaging. I was the only attendant but Michael was stellar. Learnt so much and kept my interest!"

Lloyds Banking Group

Good Communication

"Thank you so much for the course Michael! It was very useful and I will use what I learned today."

Conflict Resolution

"Course was very targeted and narrowed down to daily issues we face. and loved the interaction without any cut off half way through."

Zapp

Conflict Resolution

"Excellent delivery, and examples to illustrate meaning."

Zapp

Conflict Resolution

"The trainer and the training were effective, and the examples were relevant."

Zapp

Assertiveness

"Michael was a fantastic trainer - so knowledgable, very funny and engaging for the full day."

BBC

Assertiveness

"This is the first course that I have attended and I was nervous but I felt relaxed and settled in. I liked the parts where we were asked to engage in answers."

McGregor Boyall Associates Limited

Good Communication

"Very organised and lovely environment to learn in. Michael was a very engaging and I liked his light hearted approach to the training."

Good Communication

"Very accessible level of training but still in depth. Lots of tools which can be taken forward. Centre was great, I will look to do more training courses here!"

Tracy Gilbert MP

Good Communication

"I really enjoyed the class and found the lecturer very knowledgeable and fun"

Houlihan Lokey

Good Communication

"Great course and it was very enjoyable to be off-site and participate in person. There were good examples given throughout the course and lots to take away and think about. The day was broken up well."

EBRD

Assertiveness

"Michael was very amiable and engaging, and his anecdotal style of training was very vivid and made it easy and enjoyable to follow."

Book Tokens Ltd

Customer Service

"Was a very fun course. Michael was very professional and funny. Thank you"

Complete Physio

Customer Service

"Trainer was personable, warm and friendly"

Complete Physio

Customer Service

"Michael was amazing and very knowledgeable, friendly."

Complete Physio

Customer Service

"Absolutely amazing personality and energy. I found him incredibly informative and inspiring!! Would love to take another class."

Complete Physio clinic

Customer Service

"Michael was an excellent trainer - thank you!"

Complete Physio Limited

Customer Service

"Michael was very knowledgeable and a great entertainer :)"

Complete Physio

Time Management

"I loved the location. The course content was well thought out and I felt the trainer really tried to adapt to my specific requirements which was great."

Barwood Capital

Customer Service

"All of it - I loved the humour in the session especially!"

Usborne

Customer Service

"It was an excellent course and food for thought"

Usborne Community Partnerships

Customer Service

"Very good at explaining situations and how to deal with them."

Usborne Community Services

Assertiveness

"Making it easy to understand and light hearted. Very informative with great examples."

Specsavers

Assertiveness

"Loved Michael's approach to explaining assertiveness and he made a simple topic very engaging and loved his humour- thank you!"

Specsavers

Good Communication

"Making it relavent to us, real life examples, very friendly"

BearingNet Ltd

Good Communication

"Good examples, great explanations and good pace"

BearingNet

Good Communication

"Very good day. Pitched at the right level and enjoyable. Thank you!"

BearingNet Ltd

Good Communication

"Very good use of personal experiences, very relevant"

Bearingnet

Good Communication

"Very informative, engaging and lots of relevant real world examples."

BearingNet

Time Management

"Very informative course, really enjoyed my time"

Crimestoppers

Time Management

"Michael is a superb trainer, really insightful and so knowledgable. I felt the course was really tailored to what I needed and I've come away with loads of great ideas I can start using straight away. I'm so pleased I did the course, it's been very worthwhile and I'll recommend it to colleagues!"

TTG Media

Time Management

"Engaging session and highly motivational."

King's Health Partners

Time Management

"Setting, organisation, experienced delivery"

Forces Employment Charity

Time Management

"Great examples that brought the course to life! Trainer Michael was excellent and very experience- very funny and incredible at answering questions and giving practical advice,"

Arden Strategies

Time Management

"Lovely location environment. Lovely lunch."

Houlihan Lokey

Good Communication

"Friendly and approachable. Lunch was very tasty and the trainer Michael was amazing throughout the course."

Little Dot Studios

Good Communication

"Great engaging training, nice clean facilities."

RUSSELL PUBLISHING

Good Communication

"The organisation, food, and the course also."

Russell Publishing Limited

Time Management

"Breaking down the processes and systems surrounding time management and how to implement practices in the workplace and in personal life."

BBC Three

Time Management

"A great environment, with friendly staff and an excellent trainer."

Guild of Fine Food Ltd

Team Working

"This was the first time I've ended up doing a one-to-one course and I actually really enjoyed it as a format"

Rail Delivery Group

Good Communication

"Being engaging, and putting you at ease."

BBC

Time Management

"I found Michael an engaging and knowledgeable trainer, enjoyed the course and felt I had learned some useful things."

Crimestoppers Trust

Assertiveness

"The course was informative, engaging, relevant and full of nice moments of humour."

University of Cambridge

Assertiveness

"I thought Michael was great and very knowledgeable. He was articulate and clear with his points and made the whole session enjoyable."

BBC

Time Management

"Very relevant examples when explaining tools that can be used."

Argenta

Time Management

"It's a really pleasant learning environment"

Rail Delivery Group

Time Management

"Great environment and very knowledgeable training"

TTG MEDIA

Time Management

"Good real life examples, opportunities to share own testimonies and open space to talk and breakdown for positive feedback."

BBC

Good Communication

"Michael was great at creating and bringing tangible examples to showcase the training models."

Formula 1

Good Communication

"Real-life examples, flexible structure, taking questions"

All3Media

Good Communication

"I think Michael was a fantastic course leader. He was very engaging, insightful and informative. I think there was a good balance of course content to take away. Michael provided good examples and delivered the course in a way that was easy to take in."

WHSmith

Good Communication

"Course content was clear and relevant. It was well delivered and the trainer kept the group well engaged. The sessions group was small and we had opportunity to feed into the discussion."

HS1 Ltd

Assertiveness

"This was my 3rd visit to Media Training, and I never leave disappointed. Michael created a lovely learning environment and gave me an insightful introduction to assertiveness. I was lucky enough to be the only person in the class so was able to ask all my questions and have personalised advice. I now have lots of practical tips and things to think about when approaching being more assertive in the future."

King's College London

Team Working

"Michael was absolutely brilliant, I would highly recommend him to the rest of my team."

Lloyds Banking Group

Team Working

"The training and location were exceptional."

Houlihan Lokey

Customer Service

"Relatable, honest and knowledgeable. It provided me with different ways of thinking and dealing with situations. Smaller group setting meant more interactivity between us."

FENSA

Assertiveness

"This course was fantastic, I've had both theory and workshopped assertiveness methods I can transfer into my job and daily life straightaway. It was also a fun and engaging way to spend the time. Thanks to Michael. Thank you!"

BBC

Assertiveness

"Good communication and setting out the course"

WiredScore

Assertiveness

"Being able to breakdown assertiveness, allowing for questions. Good notes to takeaway"

BBC

Assertiveness

"Course was engaging, informative, and inspiring, I will definitely be using the skills I learnt in todays session in my work."

CW+

Assertiveness

"Clear and engaging teaching with ability to absorb information in a way that works for different people. Some great suggested extra reading."

BBC

Assertiveness

"From beginning to end, the whole experience was great. Thoughtful welcome, seamless registration and really appreciated there being notepads!"

BBC

Assertiveness

"A well structured day with lots of breaks meant I was able to focus for the whole time. Michael is a really engaging, knowledgeable speaker and I learned a lot, thank you!"

OLIVER Agency

Assertiveness

"Very clear and engaging. Lots of tools I will use going forward!"

All3media

Assertiveness

"The course was incredibly detailed, engaging and examples were given perfectly."

Lloyds Banking Group

Assertiveness

"Michael was clear, engaging and considerate"

Lloyds Banking Group

Time Management

"Great service, friendly faces, great location"

Liontrust Asset Management

Time Management

"Michael had great energy and enthusiasm. Wasn't sure what to expect but it was really engaging."

MoneySavingExpert.com

Good Communication

"Everything else. Trainer was charismatic, interesting, experienced and engaging. Loved the venue, training space, refreshments and location. Will definitely look into other available courses provided. Thank you"

Registry Trust Limited

Good Communication

"Excellent, great interaction with my tutor Michael, great preparation and facilitated course. Very much appreciated for every advice and suggestions of additional courses that i will consider to do."

Manor Production Services

Customer Service

"Michael was very friendly and super informative, he answered all my questions and gave great advise. Looking forward to hopefully seeing him again on my next course. Very knowledgeable and a great asset to Media Training"

Class Publishing

Assertiveness

"Michael was very knowledgeable and approachable, very interesting session and very good tips to go forward."

All3Media

Good Communication

"Using relatable examples. Making it engaging. Making it pertinent to us."

King's Health Partners

Team Working

"Very interactive course. Michael kept the course interesting and engaging throughout."

Dragados

Good Communication

"Very informative course, great engagement and interaction"

Dragados

Time Management

"I am really thankful to Michael, he is brilliant trainer. All information was very useful, clear and with good examples. I would definitely attend another course where he is training. Thank you"

Childrensalon

Assertiveness

"Michael was very personable. I enjoyed the mixture of media he used in the training session to keep us engaged - videos, talking, slides, whiteboard. The building/view is lovely and the lunch surpassed expectations."

Innocent drinks

Assertiveness

"Professional. Confident. Very organized and optimistic. Really enjoyed the course! Found very useful and I do believe it will improve a lot in my job role."

Childrensalon

Team Working

"Michael was very engaging, funny and friendly. He made the subject extremely interesting, with his funny stories etc. It will make it easier to remember and recall when needed in the future. Ah the story about fish and yogurt! Thank you for an extremely informative interesting and very entertaining course. The premises are gorgeous. Impressed that the loos were spotless and the food was delicious. Thank you."

Russell Publishing Limited

Assertiveness

"Great delivery of course, great trainer, good environment and course set up. Hopefully will return for further courses in the future."

The Church Of England

Assertiveness

"The course was great. It was fantastic to learn about all the different techniques."

Cherry Advertisting

Assertiveness

"Lovely place and trainer, and relevant, meaningful discussion. Smaller group allowed for more effective and personalised experience, and for advice and sharing to occur between other people in attendance as well as between myself and the trainer."

Association of British Insurers

Assertiveness

"I particularly appreciated the warm welcome from everyone right from the start, and the way the trainer made the course content really tailored and bespoke. Fantastic setting and premises too, and delicious lunch."

National Trust

Team Working

"This is the second course that I have attended and the venue is perfect for learning. F&B is fantastic. Good selection of courses available and looking forward to coming back in June for Time Management."

Kent Golf Limited

Time Management

"Location is great and friendly staff. The course was very helpful too."

MullenLowe Group

Time Management

"Tina was excellent throughout the day, I found it very informative and will be putting some of the methods in to practice. The site had a nice relaxed feel to it and the food was excellent."

Peach Design

Assertiveness

"The pace of the course was really good and I like the style of delivery. The trainer was knowledgeable and friendly which was very reassuring for the subject of the course."

British Red Cross

Time Management

"Presenting the course and the content was excellent"

Peach Design

Time Management

"Brilliant to be able to come and learn in person instead of online. Great location, great food, great, course and great Trainer!"

Gateway Housing Association

Time Management

"The course tutor was engaging and made learning fun! The room/setting was lovely too."

Leo Roberts

Good Communication

"Engaging content and delivery despite being virtual. Good balance of content and breaks."

Marshall eLearning Consultancy

Time Management

"Tina was fantastic, friendly and I genuinely felt that having her chit-chat approach benefitted me throughout the session."

Kinly

Time Management

"Making the course fun, informative and well structured"

Guerillascope

Time Management

"Good hands on examples - with personal discussions to allow for individual questions"

Guerillascope

Time Management

"Running this as an online course worked really well - even though we weren't all in the same room Tina really got us talking and working together."

Roald Dahl Story Company

Assertiveness

"I really enjoyed how personal the course was, there was lots of exercises and time given to think about the questions and to reflect on your answers."

RSM

Good Communication

"The trainer was very knowledgeable and able to have conversations around topics rather than reading off a script, which was appreciated."

RSM International

Customer Service

"You are all good in term of training people with good and perfect communications."

Beam

Time Management

"Good speed of speaking, intuitive, good listening and tailoring it to what I need professionally"

Houston

Conflict Resolution

"Organising of course. Content was just what I was looking for"

Scottish Government

Time Management

"Great at generating conversation, creating a safe environment to discuss current concerns with personal time management, relaxed space and good at sharing examples of where improvements can be made"

Catch Digital

Team Working

"Made the training fun whilst very informative and useful. Thanks Michael"

Highways England

Team Working

"Very good trainer, well presented and was very good"

Highways England

Time Management

"Tina was amazing, her patience was incredible together with the course and the delivery of it. Thanks a lot."

Associated British Foods

Assertiveness

"Using experts in the field to teach is what made this course relevant and worth the money - this means so much more when you self fund a course as i have done today. Totally worth it and i learned lots"

N/A

Assertiveness

"Very efficient breaks and lunch service with the current situation. The trainer make what was a nerve-wracking subject for me very friendly and accessible."

Cherry Advertising

Assertiveness

"Friendly trainer, nice lunch and refreshments"

Sony Interactive Entertainment

Assertiveness

"Knowledgeable, approachable, friendly trainer. Media Training managed the COVID situation exceptionally well."

Orsted

Customer Service

"Delivery, timing and service was very good"

Met Police

Time Management

"Friendly team from the moment you step through the door! Donna was lovely and knowledgeable, giving relatable examples throughout. Yummy lunch and top music playlist!"

XL Communications

Time Management

"Course was good - very practical. It was helpful to have extra info on other related subjects included during the training"

VSO

Time Management

"Very useful, providing good practical examples as well as showing how these can be implemented in the wider work environment. Positive and engaging"

St Edward Homes

Time Management

"A really dynamic session, and it's great that the classes are so small so that we can really get to know each other and talk about our experiences without it taking too long."

Martin Randall Travel

Assertiveness

"Excellent course really helpful with lots of transferable examples for everyday life"

First News

Team Working

"Trainer was really competent. Enjoyed the session with her"

Autodesk

Team Working

"Always a great venue, the facilities, staff and provisions food. Intersting, informative, relevant course with good range of resources to refer to after. Excellent instructor, hope to have a course with her in future."

Royal College of Psychiatrists

Time Management

"Donna is friendly, approachable, patient, clear, knowledgeable, and clearly very passionate"

Scottish Government

Assertiveness

"Lots of exercises, great examples from day to day life that I did not know about."

Velo marketing

Assertiveness

"Good class size, it's small so everyone gets to speak."

Jcdecaux

Good Communication

"Fast response. The trainer was really good and knowledgable and worked together to solve work problems."

Autodesk

Time Management

"Adapting examples to relate to every profession in the room."

Berkeley St Edward

Time Management

"Good facilities, good lunch, clean, welcoming"

CBS Interactive

Time Management

"Donna was AMAZING!!! I really enjoyed my course and found it very beneficial. Everything she taught was relevant and something I could relate to. I will definitely be using the tips in my working environment. THANK YOU!!!!"

WNTI

Time Management

"Providing a friendly environment and support for the course"

Berkeley Homes

Time Management

"Overall the presentation was excellent, it was easy to understand and partake in the exercises"

Berkeley St Edward

Good Communication

"Amenities, comfort, training material, examples, scheduling"

NaturalMotion Games

Stress Management

"1:1 Learning - great environment. Very effective and beneficial."

WORLD NUCLEAR TRANSPORT INSTITUTE

Time Management

"Communicating different techniques in a great way."

NaturalMotion

Time Management

"Lots of good exercises and taking actions"

NaturalMotion

Time Management

"Friendly trainer, easy to talk to and low pressure environment."

BossAlien

Time Management

"Communication was clear concise and to the point. Open discussion encouraged"

Berkely st edward

Customer Service

"Giving feedback on the exercises, keeping it interactive, very knowledgable, good templates and examples"

BMJ

Customer Service

"The trainer was very engaging and managed to keep the full attention of the group for the entire day (no easy task) which made the training much more effective than other courses I've been on."

BMJ

Customer Service

"A lot was covered in a day which was great, Kate met the brief excellently and she had a good understanding of the company."

BMJ

Assertiveness

"Lovely environment for learning. Course instructor knowledgable and friendly. Course informative and very useful!"

House of Lords

Assertiveness

"Structured day with hands on examples. Great trainer!"

Missoma

Assertiveness

"Brilliant that the class sizes were so small (4) something that I can't find in other courses. Felt confident to openly discuss topics and hear others experiences"

NetJets

Assertiveness

"It was a really relaxed friendly environment, where I felt I could say anything and not be judged."

Ed Broking LLP

Assertiveness

"Great coach, excellent communication and I enjoyed having the chance to discuss the ideas and practice examples."

CoppaFeel!

Time Management

"Very informative, I liked that the class size was small as it allowed me to gain more information from the trainer. It was also well organised. The food and drinks provided were nice too"

Infinity Group

Time Management

"The whole environment of the training centre environment was very nice and Tina was very friendly"

Spreckley

Assertiveness

"Great food and lovely facilities. Tina was very friendly and helpful and all examples used and discussed were relevant and useful."

Fulwell 73

Assertiveness

"The lunch was incredible - trainer was really nice!"

Zenzic

Assertiveness

"Explanation of all Assertiveness and the different states. The course was relaxed and the teacher very knowledgeable and made it easy to understand. Would highly recommend this course in future."

Engie

Team Working

"The trainer was very friendly and approachable. The venue is great."

AVMI

Assertiveness

"Creating a positive learning and networking environment"

Webcredible

Assertiveness

"Delivering the educational content in a relaxed, informal setting and making everyone feel open to share their own thoughts."

Haygarth

Good Communication

"Very well planned programs, extremely good."

Kings College Hospital London

Team Working

"This was one of the best training days I've ever experienced. Thank you. I'm particularly happy to have the slides. Having lunch and snacks provided is a lovely touch - it encourages us to network and socialise."

Money Advice Service

Time Management

"Making it friendly and fun rather than boring. Tina was very funny and light hearted rather than boring."

Berkeley St Edward

Assertiveness

"The pace and content were perfect for me. Lots to consider, and to put into practice. Nice to have just two of us in the session! In particular a work issue was talked through, which not only re-focused my priorities, but enabled me to decide how to deal with it. Overall a great session that I would strongly recommend."

Beber Scovell

Time Management

"Everything was done very well. very useful."

Care UK

Time Management

"- Engaging the attendees - Answering / dealing with individual problems - Open to attendee questions throughout the session"

Kilpatrick

Time Management

"Great centre, great lunch, really encouraging session, sensitivity of trainer"

Lewisham Council

Time Management

"Delivering excellent training in comfortable surroundings thank you"

Uttlesford District Council

Team Working

"It was better than expected. I expected to come along and learn but the programme content was so much more engaging. I like how the day started with a 'charter' of how things were going to work so I immediately felt it was a safe place to talk about my role. In turn this meant the content was made more relevant to me and I got more out of it. I look forward to putting everything into practice!"

Liz Male Consulting

Team Working

"Being interactive and engaging, giving real-life examples, relating to our experiences, providing effective solutions to difficult situations, having the right balance between delivering new knowledge but also communicating how it can be actively used in the work space."

IPSE

Good Communication

"I always enjoy doing courses here and today was the best yet. I feel I have plenty of points to take forward that will help me in my job and life in general."

Soldier Magazine (MoD)

Time Management

"Full of positivity but also realistic. Very good balance and that works well for me!"

Berkeley Homes (Central London) Ltd

Time Management

"Great location, excellent food, good size of group, brilliant course tutor."

Innocent

Time Management

"Very informative, great venue and easy to get too."

PioneerDJ

Good Communication

"The trainer was exceptional. I learnt much more than I thought I would."

Freedman International

Team Working

"Friendly, informative and professional staff."

Topps

Assertiveness

"The trainer gave some good examples of her own personal experiences to illustrate the course content which was useful in helping to understand the exercises"

Clark-Drain

Time Management

"The course material was tailored to our needs with useful examples and informed by the tutors vast experience. In summary, a great amount learned and a great amount to try apply in practice"

Badoo

Time Management

"Communication and making sure everyone was understood and trying to make examples relevant to all regardless of work background as everyone had different issues and areas they wanted to learn."

Plastic Pictures

Conflict Resolution

"Overall I have a very good training experience and would make recommendations to use Media Training again. Thank you"

Vanquis

Assertiveness

"Organisation, venue, food. Lovely trainer"

CODE Communications & Marketing Ltd

Time Management

"Donna was a great course leader, she taught us a number of useful theories and approaches and also really brought it into personal circumstances for each of us to relate to. I think I will be remembering and using things like the sky sports triangle and the quadrants for years to come."

British Council

Time Management

"Clear discussions, not all screen based activities which worked well for my understanding and learning, approachable teacher who asked us questions too"

English National Ballet

Time Management

"Everything, friendly staff, great refreshments, very good healthy lunch. I very much enjoy this training facility. The best training centre I have attended in London."

BHA

Time Management

"The trainer was excellent at presenting and gave very clear and insightful examples. Well worth the money!"

Tuffin Ferraby taylor

Assertiveness

"Food. Good environment. Friendly staff. Good location."

Amnesty International UK

Assertiveness

"Small group enabled tailored techniques and personal examples to be explored. Very experienced trainer which was brilliant."

Ofcom

Assertiveness

"The course was very focused to our specific needs. The small group helped us to go through our actual issues at work, as opposed to generic issues that may or may not help us."

Ed Broking LLP

Customer Service

"Getting the information across and being enthusiastic about the subject matter, while keeping things light and interesting."

Intellectual Property Office

Customer Service

"Knowledgeable trainer who was in control of the session."

Intellectual Property Office

Customer Service

"Chris was very good at talking to us, making us feel comfortable. he certainly knew his stuff and had had experiences, which helped us to take in what he was referring to."

The IPO

Time Management

"Trainer was great, green tea was appreciated."

Dennis

Time Management

"Turning the course into a relaxed open opportunity to discuss real issues"

Dennis

Time Management

"Understanding the needs of the group and went with the flow rather than being strict on what would have been the objectives"

Dennis

Time Management

"Really good orientation and welcome from your front of house, thank you."

Berkeley Homes West London

Time Management

"You are very friendly and it felt good to be welcomed by lovely people with a nice smile."

IFFO RS Ltd

Team Working

"Everything was perfect - The tutor, classroom environment and lunch."

Prudential plc

Team Working

"Customizing the material and catering to the audience base so people relevant to it will needed to be involved."

Prudential PLC

Good Communication

"Providing excellent course content and examples and giving plenty of time to ask questions and input where necessary"

YSC

Professional Telephone Skills

"The trainer was very knowledgeable, she gave plenty of useful examples and tips. The exercises allowed me to put the theory into practice."

Liz Male Consulting

Good Communication

"Communication! The course leader Martin was very knowledgeable about the subject and introduced personal experiences to highlight certain elements. He was friendly, energetic and obviously loves what he does, which led to the experience being more interesting and inspiring!"

M&G Investments