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Assertiveness Course

Communicate more confidently and get the outcomes you want on this practical one-day course.

Covering behaviour styles, assertive communication, voice control and setting professional boundaries.

Communicate more confidently and get the outcomes you want on this practical one-day course. Covering behaviour styles, assertive communication, voice control and setting professional boundaries.

116 Reviews
9.5/10 Satisfaction
100% Recommend
See reviews
Assertiveness training course

Assertiveness Course

Communicate more confidently and get the outcomes you want on this practical one-day assertiveness course.

You'll learn to recognise the three behaviour styles — assertive, passive and aggressive — and understand how each one affects your relationships and results, assess your own communication patterns and identify where to improve, express yourself clearly and directly without aggression, use positive language and voice control to get your point across, apply assertiveness in meetings and difficult conversations, and set and maintain professional boundaries.

View course outline

Course Dates

Course Dates Days Location Places RRP Discount You Pay
2nd Nov 26 Mon Online Available £499.00 £50.00 £449.00 + VAT
3rd Feb 27 Wed Online Available £499.00 £499.00 + VAT
5th May 27 Wed Online Available £499.00 £499.00 + VAT
6th Aug 27 Fri Online Available £499.00 £499.00 + VAT
No in-person dates available at the moment.
No in-person dates available at the moment.
Course Dates Days Location Places RRP Discount You Pay
2nd Nov 26 Mon Online Available £499.00 £50.00 £449.00 + VAT
3rd Feb 27 Wed Online Available £499.00 £499.00 + VAT
5th May 27 Wed Online Available £499.00 £499.00 + VAT
6th Aug 27 Fri Online Available £499.00 £499.00 + VAT

Private & team training

Request a quote for Assertiveness

Available as private, bespoke or team training at our centre, live online, or at your venue. Customise the outline, train as a group, or book a one-to-one with an expert.

Course dates

Swipe for more dates

2nd Nov 26

Mon

Location
Online
Places
Available
RRP
£499.00
Discount
£50.00
You pay
£449.00 + VAT

3rd Feb 27

Wed

Location
Online
Places
Available
RRP
£499.00
Discount
You pay
£499.00 + VAT

5th May 27

Wed

Location
Online
Places
Available
RRP
£499.00
Discount
You pay
£499.00 + VAT

6th Aug 27

Fri

Location
Online
Places
Available
RRP
£499.00
Discount
You pay
£499.00 + VAT

Course Outline

1

The principles of assertion

Recognising assertiveness

Understanding the different styles of behaviour - assertive, passive, aggressive

The need for assertiveness, persuasion and communication

The difference between aggression and assertiveness

2

Self-assessment

Recognising your own style

What are the strengths and weaknesses of your style

How to apply assertiveness at work

Recognising and dealing with your own anxiety, apprehension and fear

3

Assertiveness and body language

What is positive body language?

Projecting a more confident, open and competent image

How to use positive body language to influence others perceptions

4

Taking control with positive language and voice control

Benefiting from win-win assertiveness

Listening, understanding, discussing, being specific

Using assertiveness in meetings

Making requests without manipulation

Giving and receiving feedback

Establishing your goals and an action plan for implementing on return to work

5

Saying No

Refusing unreasonable requests with confidence

How to say no without feeling guilt

6

Using assertiveness positively

Using assertiveness to manage criticism, confrontation and anger

Managing challenging situations

Using assertiveness to form stronger relationships

7

Questions and answers

This course is also available as a private course. If you wish we can tailor the content for your team. Please contact us for more details.

Who is this course for?

For professionals at any level who want to communicate more confidently, set clearer boundaries and handle difficult situations more effectively. No prior experience required.

116 Reviews
9.5/10 Satisfaction
100% Recommend

So pleased the course went ahead - very useful. Key points addressed and support given. Opportunity to ask questions and relate to my own p…

Nicola – 8th May 26

Clear communication and friendly, inclusive environment.

Caitlin – 3rd February 26

I love that this was a small cohort - made it easier to be vulnerable. Michael was incredible. He understood all our challenges (given the…

Chika – 3rd February 26

Very welcoming and friendly arrival. Comfortable surroundings. Friendly, knowledgeable and interesting trainer.

Tina – 3rd February 26

Michael was very informative and had lots of real life examples which helped with understanding.

Gus – 24th September 25

Good use of examples. Lively & engaging. Good time keeping.

Pascale – 24th September 25

Really useful information and tools to apply and use in my daily job. The session was lead in an engaging way.

Pascual – 19th September 25

Michael was a fantastic trainer - so knowledgable, very funny and engaging for the full day.

Jazmine – 23rd July 25

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Who attends?

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Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

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Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

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Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

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