Assertiveness Course

Communicate more confidently and assertively in any professional situation.

A practical one-day course covering behaviour styles, body language, self-expression and conflict.

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Assertiveness course

Assertiveness Course

Assertiveness Course

Communicate more confidently and get the outcomes you want on this practical one-day assertiveness course. You'll learn to recognise the three behaviour styles — assertive, passive and aggressive — and understand how each one affects your relationships and results, assess your own communication patterns and identify where to improve, express yourself clearly and directly without aggression, use positive language and voice control to get your point across, apply assertiveness in meetings and difficult conversations, and set and maintain professional boundaries.

Duration icon

One Day

Timings icon

10:00 - 16:30 UK Time

  • Key Learning Points

  • icon Recognise different assertiveness and behaviour styles
  • icon Assess and develop your own communication style
  • icon Use body language and voice to project confidence
  • icon Express yourself clearly in any discussion
  • icon Handle challenging situations without aggression

If attending an online course you must have a licensed copy of any software required and access to a suitable computer.

You need no previous experience to attend this course.

Our Expert Team
Expert Trainers

Course leader is an experienced industry expert

Course Dates Days Location Places RRP Discount You Pay
15th Jul 26 Wed Online Available £499.00 £50.00 £449.00 + VAT
25th Sep 26 Fri London Islington Available £499.00 £20.00 £479.00 + VAT
2nd Nov 26 Mon Online Available £499.00 £499.00 + VAT
No in-person dates available at the moment.
Course Dates Days Location Places RRP Discount You Pay
25th Sep 26 Fri London Islington Available £499.00 £20.00 £479.00 + VAT
Course Dates Days Location Places RRP Discount You Pay
15th Jul 26 Wed Online Available £499.00 £50.00 £449.00 + VAT
2nd Nov 26 Mon Online Available £499.00 £499.00 + VAT
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Request a quote for Assertiveness

All our courses are available as private, bespoke or team training.

You can customise the outline, have a group where it's just your team or enjoy a one to one session with an expert.

We can deliver the course at our centre, live online or at your choice of venue.

Fill in the form below and our team will get in touch with pricing and helpful advice to get the conversation started.

Course Dates

15th Jul 26 (Wed)

Location:Online

Places: Available

RRP: £499.00

Discount: £50.00

You Pay: £449.00 + VAT
25th Sep 26 (Fri)

Location:London Islington

Places: Available

RRP: £499.00

Discount: £20.00

You Pay: £479.00 + VAT
2nd Nov 26 (Mon)

Location:Online

Places: Available

RRP: £499.00

Discount:

You Pay: £499.00 + VAT

Course Outline

1

The principles of assertion

Recognising assertiveness

Understanding the different styles of behaviour - assertive, passive, aggressive

The need for assertiveness, persuasion and communication

The difference between aggression and assertiveness

2

Self-assessment

Recognising your own style

What are the strengths and weaknesses of your style

How to apply assertiveness at work

Recognising and dealing with your own anxiety, apprehension and fear

3

Assertiveness and body language

What is positive body language?

Projecting a more confident, open and competent image

How to use positive body language to influence others perceptions

4

Taking control with positive language and voice control

Benefiting from win-win assertiveness

Listening, understanding, discussing, being specific

Using assertiveness in meetings

Making requests without manipulation

Giving and receiving feedback

Establishing your goals and an action plan for implementing on return to work

5

Saying No

Refusing unreasonable requests with confidence

How to say no without feeling guilt

6

Using assertiveness positively

Using assertiveness to manage criticism, confrontation and anger

Managing challenging situations

Using assertiveness to form stronger relationships

7

Questions and answers

This course is also available as a private course. If you wish we can tailor the content for your team. Please contact us for more details.

Who attends?

Career Progressives icon

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

Career Changers icon

Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

Graduates icon

Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

Learn Your Way

Face to Face

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

Live Online

Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

Team Training

Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

Three Steps To Success

1

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

2

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

3

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.