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Assertiveness | Training Course

Learn to make your voice heard and control your emotions.
Become assertive, persuasive and communicate messages confidently to your team.

SMALL COURSE SIZES   |   EXPERT TRAINERS   |   LONDON LOCATION   |   PROFESSIONAL PERSONAL DEVELOPMENT

Assertiveness | Training Course

Course Takeaways
Course Info

Course Offering

Course Takeaways
Takeaways

What will I learn?

  • Persuasive and communication skills
  • Overcome anxiety and apprehension
  • Use positive language
  • Say no with confidence
  • Manage difficult people/situations
  • Free digital course assets
  • Free helpdesk support for 28 days
Course Takeaways
Learner Reviews

How good is the course?

  • Average Score 4.8 out of 5
  • Delicious lunch provided
  • Certificate of Achievement
  • 36 reviews



The principles of assertion
• Recognising assertiveness
• Understanding the different styles of behaviour ‐ assertive, passive, aggressive
• The need for assertiveness, persuasion and communication
• The difference between aggression and assertiveness

Self-assessment
• Recognising your own style
• What are the strengths and weaknesses of your style
• How to apply assertiveness at work
• Recognising and dealing with your own anxiety, apprehension and fear

Assertiveness and body language
• What is positive body language?
• Projecting a more confident, open and competent image
• How to use positive body language to influence others perceptions



Taking control with positive language and voice control
• Benefiting from win-win assertiveness
• Listening, understanding, discussing, being specific
• Using assertiveness in meetings
• Making requests without manipulation
• Giving and receiving feedback
• Establishing your goals and an action plan for implementing on return to work

Saying No
• Refusing unreasonable requests with confidence
• How to say no without feeling guilt

Using assertiveness positively
• Using assertiveness to manage criticism, confrontation and anger
• Managing difficult people and situations
• Using assertiveness to form stronger relationships

Questions and Answers

  Course Dates Venue   Price  
Online £349 + VAT save £100
Online £449 + VAT
London Bridge £399 + VAT save £50
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT
London Bridge £449 + VAT
Online £449 + VAT

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"Using experts in the field to teach is what made this course relevant and worth the money - this means so much more when you self fund a course as i have done today. Totally worth it and i learned lots"
N/A
21st September - Assertiveness

Latest Reviews



"Friendly trainer, nice lunch and refreshments"
Sony Interactive Entertainment
  • 21st September


"Knowledgeable, approachable, friendly trainer. Media Training managed the COVID situation exceptionally well."
Orsted
  • 27th August


"Excellent course really helpful with lots of transferable examples for everyday life"
First News
  • 23rd January
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