Good Communication
Learn to communicate brilliantly in both the workplace and the wider world. Understand different forms of communication - verbal and non-verbal - and differentiate between passive, aggressive, and assertive behaviour.
Our experts will help you improve your existing communication skills, learn the art of active listening, understand the power of body language, provide constructive feedback, and effectively communicate with difficult individuals. This course equips you with the skills to excel in professional relationships.
Understand non-verbal cues
Techniques for effective communication
Influence outcomes through positivity
Provide constructive feedback
Managing challenging situationsYou need no previous experience to attend this course.
Course leader is an experienced industry expert
| Course Dates | Days | Location | Places | RRP | Discount | You Pay | |
|---|---|---|---|---|---|---|---|
| 9th Sep 25 | Tue | London Bridge | Available | £499.00 | £70.00 | £429.00 + VAT | |
| 1st Oct 25 | Wed | London Bridge | Available | £499.00 | £499.00 + VAT | ||
| 21st Jan 26 | Wed | London Bridge | Available | £499.00 | £499.00 + VAT | ||
| 13th May 26 | Wed | London Bridge | Available | £499.00 | £499.00 + VAT |
| Course Dates | Days | Location | Places | RRP | Discount | You Pay | |
|---|---|---|---|---|---|---|---|
| 8th Aug 25 | Fri | Online | Available | £499.00 | £100.00 | £399.00 + VAT | |
| 24th Sep 25 | Wed | Online | Available | £499.00 | £70.00 | £429.00 + VAT | |
| 28th Nov 25 | Fri | Online | Available | £499.00 | £499.00 + VAT | ||
| 20th Mar 26 | Fri | Online | Available | £499.00 | £499.00 + VAT |
What is communication?
Understanding verbal and non-verbal communication
The difference between passive, aggressive and assertive behaviour
Why assertive behaviour is vital for effective communication
Understanding whether you are communicating effectively
Influencing outcomes by changing your internal frame of mind
Changing the way you interact with work colleagues or clients to maximise your influence
Stating your views
Explaining your reasoning
Using incentives
Establishing expectations
Using open questions
Building common ground
Understanding your rights and responsibilities at work
How to give constructive feedback
Getting more from people you work with
Changing the way you are managed
Positive means productive
Avoiding unnecessary confrontation
Strategies and techniques for resolving conflict
Communicating effectively when faced with challenging situations.
Professionals who wish to develop skills for their current role and companies who believe in developing their talent.
People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.
Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.
Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.
Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.
Upskill your team together. Build your team and develop consistency, and collective confidence.
Define your direction with purpose, aligning your learning journey to personal and career goals.
Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.
Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.
From £429 + VAT
From £429 + VAT
From £399 + VAT
