Account Executive

UK Salary range £25,000 - £60,000

Account Executives manage and nurture client relationships. They work closely with clients to negotiate contracts and find the best solution.

Their role requires strong communication, negotiation, and relationship-building skills.

Communal3

Account Executive

UK Salary range £25,000 - £60,000

Key Skills For Account Executives

Courses For Account Executives

Customer Service course image

Customer Service

  One day    Classroom    Live Online     Private Options

Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.

Our course will provide you with the essential skills and techniques to deliver exceptional customer service.

Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.

Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.

  •  Assessing situations effectively
  •  Recognising potential conflicts and challenges
  •  Mastering good communication skills
  •  Developing assertiveness for difficult situations
  •  Finding resolutions and influencing customers

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Good Grammar and Punctuation course image

Good Grammar and Punctuation

From £329 + VAT

  One day    Classroom    Live Online     Private Options

This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.

Good grammar is essential for effective communication.

This course will provide an excellent understanding of how English grammar works.

This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.

  •  Mastering sentence construction
  •  Understanding punctuation rules
  •  Crafting sentences and paragraphs
  •  Using different tenses
  •  Nailing apostrophes and plurals

  •  

    "Advice and allowing us to try examples from our own work"

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    "The instructor was very knowledgeable, and I liked the worksheet"

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    "Everything. This is the second course I have done here and will hopefully be back again. The environment for training is great and the course trainers are so helpful."

  •  

    "Friendly trainer with good knowledge to develop our skills"

  •  

    "Wolf is a great trainer so would highly recommend him to anyone."

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How to Write Effectively course image

How to Write Effectively

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Write persuasive, compelling copy that will engage your audience. Learn valuable techniques to dramatically improve your writing skills.

Enhance your writing skills to effectively convey ideas, thoughts, and information with clarity and precision.

This course will give you the skills to write clearly and concisely making a positive impression on your colleagues and clients.

  •  Having a clear brief
  •  Focusing on your audience
  •  Structuring your copy effectively
  •  Writing clearly and concisely
  •  Using active sentences

  •  

    "I really enjoyed my course today. Nathan was very personable and informative. The content was interesting and useful. I would recommend Media Training."

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    "Rob was thorough with his approach to teaching the course and provided varied examples to show how to create different effects and correct clips with varying problems and/or styles, which I found particularly useful. I found the 1-2-1 training to be beneficial as I could ask questions as we went along - this is exactly what I have been looking for and it was tailored to my existing knowledge which meant I could fill the gaps and cover the topics I have been struggling with as necessary. The staff are all friendly and approachable, and the food at lunch and during the breaks was really great (I particularly enjoyed the cakes and hot chocolate!) I would definitely recommend the course and will look to return in the future."

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    "Natalia was so wonderful and knowledgeable. She kept the class exciting and engaging throughout."

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    "The trainer was particular good and very approachable"

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    "Trainer was very knowledgeable"

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Keynote : Introduction course image

Keynote Intro

  One day    Classroom    Live Online     Private Options

Learn to create stunning and engaging presentations using Apple Keynote. Gain valuable design hints and tips from Keynote experts.

Learn to create beautiful and memorable presentations using Apple Keynote.

Discover how to effectively communicate your message through clever use of images, animations, charts and incorporate video and audio to make your presentations more impactful and memorable.

This course is ideal for anyone new to Keynote.

  •  Essential design considerations
  •  Keynote interface and shortcuts
  •  Maintaining brand consistency
  •  Incorporating audio and video
  •  Exporting and sharing your presentation

  •  

    "The lessons were managed well and could be easily absorbed without too much information being provided in one go. the trainer (Tom) was patient and very knowledgeable and used relevant examples to make the class easier to understand."

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    "The course was really useful and packed with techniques and tools to learn. Iwan was extremely knowledgeable and I was able to pick up a lot. Cant wait to get animating :)"

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    "Great online course. Zoom worked very well and the trainer was very helpful and knowledgeable. This will be very useful for my work and I can't wait to put all this knowledge into practice."

  •  

    "Very good and engaging course."

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    "Excellent knowledge of the subject with a great teaching style. Very easy to follow the information and absorb it."

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Microsoft Copilot Introduction course image

Microsoft Copilot Intro

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.

Discover what you can achieve with Microsoft Copilot.

We'll show you how to use AI to increase your productivity across Microsoft 365 apps.

In our hands-on course, you'll learn how to streamline tasks, create content using prompts, analyse data in Excel, collaborate with colleagues and more.

Start working smarter in Outlook, Teams, Word, Excel, and PowerPoint with our practical Copilot course.

  •  Understand Copilot's full range of uses
  •  Create and summarise emails using prompts
  •  Manage and understand data in Excel
  •  Create powerpoint slides in a few clicks
  •  Use AI to draft and amend documents

  •  

    "Simon was very knowledgeable, patient and helpful."

  •  

    "Simon Dry was very professional, knowledgeable and approachable."

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    "Good knowledge and friendly approach."

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    "Knowledgeable and easy to understand. A good to know basics. Helped with answering questions"

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    "Everything very excellent and seamless and informative"

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Microsoft Powerpoint : Advanced course image

Microsoft Powerpoint Adv

From £149 + VAT

  One day    Classroom    Live Online     Private Options

Create PowerPoint presentations that people will actually enjoy! Incorporate video, audio and animation to give your presentations the edge.

Discover advanced features and tools in PowerPoint that will allow you to create visually stunning presentations that incorporate audio, video and custom animations.

Automate repetitive tasks, streamline your workflow, and save valuable time when creating presentations.

  •  Integrate data across Microsoft Office
  •  Organising your presentation
  •  Incorporate audio and video
  •  Captivate with animations
  •  Tips for impactful presentations

  •  

    "I had a 1:1 session as the only person booked onto the course, so my trainer was able to completely adapt the training to my requirements. Amazing training with loads of tips & tricks learnt. Thank you!"

    Value Retail Management

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    "Focused training courses that are informative and practical."

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    "Engagement, presentation, course structure, snacks, lunch, venue :O)"

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    "Extremely knowledgeable course trainer with a great course structure over the two days. The course content included thought-provoking tasks easy enough for a copywriting beginner to get to grips with, and the examples / case studies provided were helpful in strengthening the skills learnt."

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    "Nathan was great at how to craft effective copy for websites and articles. He adapted sections of the course to our individual needs, so that it felt relevant to everyone. The course incorporated collaboration among attendees and encouraged critical thinking. Time was managed effectively and we managed to cover all of the content. I really enjoyed the course, even though I've always struggled with copywriting, Nathan provided an encouraging atmosphere."

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Microsoft Powerpoint : Introduction course image

Microsoft Powerpoint Intro

From £179 + VAT

  One day    Classroom    Live Online     Private Options

Quickly and easily create professional, engaging presentations using PowerPoint. Learn tips and tricks from experts to make your presentations shine.

Learn how to create visually appealing and professional presentations in PowerPoint that really get your message across to your audience.

Nobody likes a boring PowerPoint presentation.

This course will make sure your presentations sing and dance.

  •  PowerPoint interface and navigation
  •  Layouts and slide design
  •  Making text look great
  •  Using images, charts and graphs
  •  Mastering transitions and animations

  •  

    "Really interesting techniques taught and it will be useful to have the notes to go over things in my own time"

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    "Really great course, hard but will help me in the future for sure. A lot of what I need to know at a high level. Simon was really knowledgable."

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    "Brilliant course and instructor was incredibly helpful, very patient and ensured everyone kept up throughout, whilst offering extra tips."

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    "Explaining in great detail"

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    "Making it relavent to us, real life examples, very friendly"

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Powerpoint : Presentation Design course image

Powerpoint Presentation Design

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.

If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.

Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.

  •  Design principles for presentations
  •  Planning your presentation
  •  Colour theory and practice
  •  Great typography
  •  Beautiful and effective layouts

  •  

    "Very good explanations of the techniques and going from basic info (which I needed) through to feeling confident with the camera, exactly what I wanted out of the course"

  •  

    "Very good location, helpful and friendly, informative"

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    "Really friendly and lovely environment. Course trainer was very knowledgeable, material was relevant, I liked that he went straight into it (rather than e.g. sharing his background) and that we had a lot of opportunities for shooting. It felt really practical, hands-on and will be definitely useful."

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    "Love coming here and hope to again soon"

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    "Showing how to do things in multiple ways i.e. showing a menu method and a shortcut/hotkey method of performing the same task."

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Professional Telephone Skills course image

Professional Telephone Skills

  One day    Classroom    Private Options

Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.

Improve your ability to communicate clearly and professionally over the phone.

Learn techniques to build rapport and establish positive relationships with callers.

Gain the skills that will help you project a favourable impression of you and your organisation.

  •  Listening to your tone of voice
  •  Tried and tested telephone techniques
  •  Prepare and make a positive impact
  •  Handle phone conversations professionally
  •  Building a rapport with your caller

  •  

    "Wolf was very knowledgable about After Effects, friendly and super helpful – always happy to repeat the steps again and answer our questions. He was also very entertaining and fun, which helped to break up the day. Would highly recommend, looking forward to the Intermediate course next."

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Proofreading : Introduction course image

Proofreading Intro

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Develop the proofreading skills needed to identify mistakes in your writing. Learn how to spot and correct common spelling, grammar, and punctuation errors.

Learn the skills to spot errors and inconsistencies in your writing, ensuring a high level of accuracy and professionalism in your work.

This course will give you an excellent eye for grammar, punctuation, spelling, and sentence structure, so that you write confidently and without mistakes.

  •  The importance of accuracy
  •  Understanding proofreading marks
  •  Common mistakes to avoid
  •  Mastering punctuation rules
  •  Keeping a proofreading checklist

  •  

    "Excellent proofreading course. Being the only person on the course, we we're able to tailor the topics and activities to best suit my job role. The course was excellently taught. Engaging, insightful and relevant. Thoroughly enjoyable. I would highly recommend this course!!"

    House Of Commons

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    "Providing examples that related to the techniques covered and then feedback on my work."

  •  

    "Providing effective resources for teaching and understanding. Providing effective training for all levels of understanding"

  •  

    "Tim was superb, very helpful and patient, and with plenty of useful knowledge!"

  •  

    "Letting us practice our learning and helping us work through problems."

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Sales Introduction course image

Sales Intro

From £549 + VAT

  One day    Classroom    Live Online     Private Options

Discover proven selling strategies and improve your performance. Connect with your customers and create a great first impression.

Learn essential techniques, strategies, and tactics to improve your sales skills.

Gain the knowledge and tools to understand each stage of the sales process, handle different sales scenarios and boost your confidence when interacting with customers.

  •  Techniques for effective communication
  •  Understanding your customer's needs
  •  Presenting products with persuasive pitches
  •  Handling objections with confidence and tact
  •  Successful techniques for closing sales

  •  

    "The trainer, Anita, was amazing! Covered so much in the session and gave relevant examples for me and my business."

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Sales Negotiation course image

Sales Negotiation

From £549 + VAT

  One day    Classroom    Live Online     Private Options

Boost your profits when negotiating and close deals with confidence. Learn strategies that turn challenging negotiations into successful outcomes.

Learn essential negotiation skills and close deals confidently and effectively.

Through practical exercises, you'll learn how to build rapport during negotiations, handle objections, and close deals that work for both parties.

Ideal for sales professionals aiming to improve their negotiation skills and achieve higher success rates in their deals.

  •  Understanding your client
  •  How to position your offer
  •  Navigate discussions about cost
  •  Practical negotiation techniques
  •  Handle objections and close the sale

  •  

    "The course was very informative and relevant to my requirements"

    VINCI Construction

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Word : Advanced course image

Word Adv

  One day    Classroom    Live Online     Private Options

Dramatically improve your productivity when using Microsoft Word. Discover techniques for working faster and more efficiently.

Learn advanced techniques and features that can help you work more efficiently and effectively in Word, allowing you to complete tasks faster and with greater accuracy.

Discover clever ways to use mailmerge and how to make working with long documents a breeze.

  •  Mastering Mail Merge
  •  Efficiently manage long documents
  •  Tools for collaborative editing
  •  Create custom forms for data collection
  •  Options for exporting documents

  •  

    "Great examples and very interactive"

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    "Good examples, great knowledge and help"

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    "Good overview of the general principles and good intro to the software"

  •  

    "Conciseness, felt shorter than it was"

  •  

    "The course was interesting and engaging despite being a 'dry' topic."

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