Account Executive

UK Salary range £25,000 - £60,000

Account Executives manage and nurture client relationships. They work closely with clients to negotiate contracts and find the best solution.

Their role requires strong communication, negotiation, and relationship-building skills.

Communal3

Account Executive

UK Salary range £25,000 - £60,000

Key Skills For Account Executives

Courses For Account Executives

Customer Service course image

Customer Service

  One day    Classroom    Live Online     Private Options

Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.

Our course will provide you with the essential skills and techniques to deliver exceptional customer service.

Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.

Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.

  •  Assessing situations effectively
  •  Recognising potential conflicts and challenges
  •  Mastering good communication skills
  •  Developing assertiveness for difficult situations
  •  Finding resolutions and influencing customers

  •  

    "Michael was very friendly and super informative, he answered all my questions and gave great advise. Looking forward to hopefully seeing him again on my next course. Very knowledgeable and a great asset to Media Training"

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Good Grammar and Punctuation course image

Good Grammar and Punctuation

From £299 + VAT

  One day    Classroom    Live Online     Private Options

This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.

Good grammar is essential for effective communication.

This course will provide an excellent understanding of how English grammar works.

This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.

  •  Mastering sentence construction
  •  Understanding punctuation rules
  •  Crafting sentences and paragraphs
  •  Using different tenses
  •  Nailing apostrophes and plurals

  •  

    "Course was very helpful and having the materials to take away was great"

    London Ambulance Service

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    "Our instructor demonstrated a deep understanding of the material and effectively communicated that knowledge in an engaging and easy-to-understand manner. This approach made learning more enjoyable and accessible for us."

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    "Explaining in great detail"

  •  

    "Very good at explaining in detail. also if you need help going back over things."

  •  

    "I found the exercises useful, especially starting off the course with one."

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How to Write Effectively course image

How to Write Effectively

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Write persuasive, compelling copy that will engage your audience. Learn valuable techniques to dramatically improve your writing skills.

Enhance your writing skills to effectively convey ideas, thoughts, and information with clarity and precision.

This course will give you the skills to write clearly and concisely making a positive impression on your colleagues and clients.

  •  Having a clear brief
  •  Focusing on your audience
  •  Structuring your copy effectively
  •  Writing clearly and concisely
  •  Using active sentences

  •  

    "Small groups with excellent practical examples. Full of informative practical tips to take away."

  •  

    "I believe the overall lesson plan was well structure and thought through. Something I'd take on moving forward which I love."

  •  

    "Giving tailored advice to my needs as a professional"

    British Heart Foundation

  •  

    "I really enjoyed my course today. Nathan was very personable and informative. The content was interesting and useful. I would recommend Media Training."

  •  

    "Nathan was very patient, experienced and I have learnt a lot of new things I didn't know prior about writing effectively. Nathan was good at bring me along with what he was teaching."

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Keynote : Introduction course image

Keynote Intro

  One day    Classroom    Live Online     Private Options

Learn to create stunning and engaging presentations using Apple Keynote. Gain valuable design hints and tips from Keynote experts.

Learn to create beautiful and memorable presentations using Apple Keynote.

Discover how to effectively communicate your message through clever use of images, animations, charts and incorporate video and audio to make your presentations more impactful and memorable.

This course is ideal for anyone new to Keynote.

  •  Essential design considerations
  •  Keynote interface and shortcuts
  •  Maintaining brand consistency
  •  Incorporating audio and video
  •  Exporting and sharing your presentation

  •  

    "Prep beforehand was excellent, really knowledgable, friendly trainer and we slowly but surely covered a whole host of keynote features. Feel much more informed than I was at the start of the day."

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    "Learning with good vibes"

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    "You made it fun and easy for a Boomer like me to learn all the bits of Keynote that have had me chewing the scenery for two years. This course will genuinely revolutionise my working life"

  •  

    "I learnt loads of new tips and tricks. All the prior keynote questions I had, Tom had a really succinct answer to. I just feel all round more inspired to write beautiful keynote presentations now. Thanks Tom :)"

  •  

    "Friendly course tutor"

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Microsoft Copilot Introduction course image

Microsoft Copilot Intro

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.

Discover what you can achieve with Microsoft Copilot.

We'll show you how to use AI to increase your productivity across Microsoft 365 apps.

In our hands-on course, you'll learn how to streamline tasks, create content using prompts, analyse data in Excel, collaborate with colleagues and more.

Start working smarter in Outlook, Teams, Word, Excel, and PowerPoint with our practical Copilot course.

  •  Understand Copilot's full range of uses
  •  Create and summarise emails using prompts
  •  Manage and understand data in Excel
  •  Create powerpoint slides in a few clicks
  •  Use AI to draft and amend documents

  •  

    "The trainer gave clear explanations and good examples of prompts and explained features of Co-Pilot well."

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    "Simon was really enthusiastic and made the course really interesting and much easier to learn"

    DMO

  •  

    "Simon has a great ability to impart knowledge in easily digestable chunks. He is patient and happy to review any items that are not clear."

    Green Cedars Property

  •  

    "Course was super informative and trainer was really helpful!"

  •  

    "Great course content, delivery and speed. Excellent venue and refreshements."

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Microsoft Powerpoint : Advanced course image

Microsoft Powerpoint Adv

From £199 + VAT

  One day    Classroom    Live Online     Private Options

Create PowerPoint presentations that people will actually enjoy! Incorporate video, audio and animation to give your presentations the edge.

Discover advanced features and tools in PowerPoint that will allow you to create visually stunning presentations that incorporate audio, video and custom animations.

Automate repetitive tasks, streamline your workflow, and save valuable time when creating presentations.

  •  Integrate data across Microsoft Office
  •  Organising your presentation
  •  Incorporate audio and video
  •  Captivate with animations
  •  Tips for impactful presentations

  •  

    "I had a 1:1 session as the only person booked onto the course, so my trainer was able to completely adapt the training to my requirements. Amazing training with loads of tips & tricks learnt. Thank you!"

    Value Retail Management

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    "I had a 1:1 session as the only person booked onto the course, so my trainer was able to completely adapt the training to my requirements. Amazing training with loads of tips & tricks learnt. Thank you!"

    Value Retail Management

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    "Delivering in a clear and concise style"

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    "Great with direction, accomodating to each persons time needed for each and happy to go back to talk through steps if missed! Very good!"

  •  

    "Trainer ran through a few times with individuals who were struggling, explained everything clearly and gave some useful tips"

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Microsoft Powerpoint : Introduction course image

Microsoft Powerpoint Intro

From £199 + VAT

  One day    Classroom    Live Online     Private Options

Quickly and easily create professional, engaging presentations using PowerPoint. Learn tips and tricks from experts to make your presentations shine.

Learn how to create visually appealing and professional presentations in PowerPoint that really get your message across to your audience.

Nobody likes a boring PowerPoint presentation.

This course will make sure your presentations sing and dance.

  •  PowerPoint interface and navigation
  •  Layouts and slide design
  •  Making text look great
  •  Using images, charts and graphs
  •  Mastering transitions and animations

  •  

    "Very friendly and competent trainer"

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    "Knowledgeable, friendly and energised"

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    "Really well explained throughout"

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    "Gradually going though the options/ learning"

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    "Interaction and getting everyone involved"

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Powerpoint : Presentation Design course image

Powerpoint Presentation Design

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.

If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.

Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.

  •  Design principles for presentations
  •  Planning your presentation
  •  Colour theory and practice
  •  Great typography
  •  Beautiful and effective layouts

  •  

    "The location and building was excellent, the trainer was very knowledgeable and explained everything really clearly."

    Fresca Group

  •  

    "Our teacher was very descriptive and good at explaining details. The course was organised exceptionally well"

    Open Media

  •  

    "This is my second visit to Media Training and I cannot recommend it more. Hopefully I will be back soon!"

    UK Parliament

  •  

    "Lovely offices, very pleasant working environment and everyone was really friendly, approachable and kind."

    Smart Energy GB

  •  

    "Everything in this course was super useful & relevant. The trainer was very friendly & warm."

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Professional Telephone Skills course image

Professional Telephone Skills

  One day    Classroom    Private Options

Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.

Improve your ability to communicate clearly and professionally over the phone.

Learn techniques to build rapport and establish positive relationships with callers.

Gain the skills that will help you project a favourable impression of you and your organisation.

  •  Listening to your tone of voice
  •  Tried and tested telephone techniques
  •  Prepare and make a positive impact
  •  Handle phone conversations professionally
  •  Building a rapport with your caller
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Proofreading : Introduction course image

Proofreading Intro

From £299 + VAT

  One day    Classroom    Live Online     Private Options

Develop the proofreading skills needed to identify mistakes in your writing. Learn how to spot and correct common spelling, grammar, and punctuation errors.

Learn the skills to spot errors and inconsistencies in your writing, ensuring a high level of accuracy and professionalism in your work.

This course will give you an excellent eye for grammar, punctuation, spelling, and sentence structure, so that you write confidently and without mistakes.

  •  The importance of accuracy
  •  Understanding proofreading marks
  •  Common mistakes to avoid
  •  Mastering punctuation rules
  •  Keeping a proofreading checklist

  •  

    "Providing examples that related to the techniques covered and then feedback on my work."

  •  

    "Explaining in detail, content, really good presentations and videos"

  •  

    "Fun and informative course. Piers was a great teacher."

  •  

    "Explaining. very interactive and very friendly"

  •  

    "Good lunch and very informative training course"

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Sales Introduction course image

Sales Intro

From £549 + VAT

  One day    Classroom    Live Online     Private Options

Discover proven selling strategies and improve your performance. Connect with your customers and create a great first impression.

Learn essential techniques, strategies, and tactics to improve your sales skills.

Gain the knowledge and tools to understand each stage of the sales process, handle different sales scenarios and boost your confidence when interacting with customers.

  •  Techniques for effective communication
  •  Understanding your customer's needs
  •  Presenting products with persuasive pitches
  •  Handling objections with confidence and tact
  •  Successful techniques for closing sales

  •  

    "Very good, 1:1 was intense but it was great"

  •  

    "The trainer, Anita, was amazing! Covered so much in the session and gave relevant examples for me and my business."

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Sales Negotiation course image

Sales Negotiation

From £549 + VAT

  One day    Classroom    Live Online     Private Options

Boost your profits when negotiating and close deals with confidence. Learn strategies that turn challenging negotiations into successful outcomes.

Learn essential negotiation skills and close deals confidently and effectively.

Through practical exercises, you'll learn how to build rapport during negotiations, handle objections, and close deals that work for both parties.

Ideal for sales professionals aiming to improve their negotiation skills and achieve higher success rates in their deals.

  •  Understanding your client
  •  How to position your offer
  •  Navigate discussions about cost
  •  Practical negotiation techniques
  •  Handle objections and close the sale

  •  

    "Made to feel very comfortable before and during my course. My course was one to one so very in depth and informative. My trainer was great and I will be taking lot of ideas away from my training today. Lunch was also very nice. Thank you."

    BearingNet

  •  

    "The course was very informative and relevant to my requirements"

    VINCI Construction

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Word : Advanced course image

Word Adv

  One day    Classroom    Live Online     Private Options

Dramatically improve your productivity when using Microsoft Word. Discover techniques for working faster and more efficiently.

Learn advanced techniques and features that can help you work more efficiently and effectively in Word, allowing you to complete tasks faster and with greater accuracy.

Discover clever ways to use mailmerge and how to make working with long documents a breeze.

  •  Mastering Mail Merge
  •  Efficiently manage long documents
  •  Tools for collaborative editing
  •  Create custom forms for data collection
  •  Options for exporting documents

  •  

    "Very patient while we worked through examples and explained things clearly and simply."

  •  

    "Trainer was friendly and happy to answer questions."

  •  

    "With the service provided it was amazing. Kevin was really excellent with the session. really helpful and really cooperative,"

  •  

    "Kevin was an excellent trainer"

  •  

    "All staff are very friendly and informative"

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