Operations Manager

UK Salary range £30,000 - £70,000

Operations Managers oversee and coordinate daily business operations, ensuring efficiency, productivity, and streamlined processes. <br><br> They collaborate with teams to achieve objectives. Strong leadership, problem-solving, and organisational skills are essential.

Communal3

Operations Manager

UK Salary range &pound;30,000 - &pound;70,000

Key Skills For Operations Managers

Courses For Operations Managers

Good Grammar and Punctuation course image

Good Grammar and Punctuation

From £349 + VAT

  One day    Classroom    Live Online     Private Options

This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.

Good grammar is essential for effective communication.

This course will provide an excellent understanding of how English grammar works.

This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.

  •  Mastering sentence construction
  •  Understanding punctuation rules
  •  Crafting sentences and paragraphs
  •  Using different tenses
  •  Nailing apostrophes and plurals

  •  

    "Rosie was very knowledgeable, friendly and efficient. Worked to a schedule with plenty of rest breaks."

  •  

    "Course was very helpful and having the materials to take away was great"

    London Ambulance Service

  •  

    "Rosie was super knowledgeable and listened to all our questions and examples."

    Kindred

  •  

    "Great training! Really knowledgeable and engaging. I liked the structure - that we were told something and then quizzed at the end of each section."

  •  

    "Providing clear examples of points and utilising in an example to ensure you understand"

    Kindred

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Google Sheets Intro course image

Google Sheets Intro

  One day    Classroom    Live Online     Private Options

For complete beginners who want to create sophisticated spreadsheets. Organise your data and share insights with colleagues on the go.

This Google Sheets course will give you the skills to efficiently set up spreadsheets, manage and analyse data, automate tasks, and collaborate effectively with your colleagues for improved productivity and decision-making.

Learn valuable time-saving techniques and shortcuts to navigate and work with data in Google Sheets, enabling you to be more productive and get tasks done more quickly.

  •  Creating and navigating spreadsheets
  •  Data Manipulation
  •  Formulas and Functions
  •  Data Organisation and Presentation
  •  Collaboration and Sharing

  •  

    "Mon was oustanding! Brilliant- waited a long time to take the course with Mon and it was worth the wait. Thank you so much!"

    Zapp

  •  

    "Fantastic course, trainer is very knowledgeable and supportive. The office was also clean and lunch / refreshments were great."

    Zapp

  •  

    "The course is very well structured, we covered a lot of things but it was not a struggle to go through it. Monica is really engaging and very easy to follow. Definitely a very positive experience"

    Zapp

  •  

    "Fantastic trainer. It was very tailored to what we needed"

    Zapp

  •  

    "Trainer was very friendly and covered all our doubts"

    Propstore

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Keynote : Introduction course image

Keynote Intro

  One day    Classroom    Live Online     Private Options

Learn to create stunning and engaging presentations using Apple Keynote. Gain valuable design hints and tips from Keynote experts.

Learn to create beautiful and memorable presentations using Apple Keynote.

Discover how to effectively communicate your message through clever use of images, animations, charts and incorporate video and audio to make your presentations more impactful and memorable.

This course is ideal for anyone new to Keynote.

  •  Essential design considerations
  •  Keynote interface and shortcuts
  •  Maintaining brand consistency
  •  Incorporating audio and video
  •  Exporting and sharing your presentation

  •  

    "You provide very good support beforehand and the lecturer was very good."

    N/A

  •  

    "The course was engaging, which is hard to do sometimes when they're virtual (and about presentations!). I definitely learnt new features in keynote so feeling good. I also enjoyed seeing what other participants put together"

    Resident Advisor Ltd.

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    "Really open, warm, engaging and welcoming, great pace, very clear explanations."

    RA

  •  

    "Sebastian was great! Really helpful, adaptable and clear - learnt loads :)"

    Resident Advisor

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    "Prep beforehand was excellent, really knowledgable, friendly trainer and we slowly but surely covered a whole host of keynote features. Feel much more informed than I was at the start of the day."

    Stylus

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Leadership : Introduction course image

Leadership Intro

From £899 + VAT

  Two day    Classroom    Live Online     Private Options

Develop your leadership skills and learn to inspire and empower your team. Understand what makes an effective leader and how to apply your new skills.

Develop your leadership skills and learn to inspire and empower your team.

Understand what makes an effective leader and how to apply your new skills.

  •  Define your leadership style
  •  Analyse your strengths and weaknesses
  •  How to communicate effectively
  •  Engage and inspire your team
  •  Leading your team through change

  •  

    "A lot of valuable content and examples were shared during the call, which I found very helpful."

    Norac Foods UK

  •  

    "Michael was a joy, his enthusiasm and knowledge was brilliant! i loved every minute. It has really helped!"

    Oliver

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    "Michael was great at communication, entertaining and conducted the perfect balance of humour. Michael also listened to questions and even workshopped scenarios that we have encountered in the past. I've done a few of these courses now and this is one of the best courses I've been involved in! Thank you! :D"

    Oliver Agency

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    "Michael was so knowledgeable, patient and reactive to us and what we wanted to learn about. It felt like a bespoke course even though we knew it wasn't! I have learnt so much and thoroughly enjoyed the whole course. Thank you Michael!"

    Oliver Agency

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    "Everything! Michael was very friendly, made me feel comfortable and helped me understand! I feel we are very much on the same wave-length and hope to learn from him again soon!"

    OLIVER AGENCY

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Management : Introduction course image

Management Intro

From £899 + VAT

  Two day    Classroom    Live Online     Private Options

Learn to become an effective and confident Manager and motivate your team. Develop the management skills that are critical to the success of any business.

This course will give you the management skills to effectively guide and motivate teams.

Learn how to communicate clearly, solve problems and delegate effectively, enabling you to build strong teams and promote collaboration.

  •  Finding your management style
  •  Understanding management processes
  •  How to overcome management challenges
  •  Building a high-performing team
  •  Empowering your team

  •  

    "The staff and building was great, staff are freidnly and lunch was great Michael used some very relevant and relatable answers and gave me the confidence to now be a manager as I understand why certain decisions are made It was great how the examples were applied to me personally too and would recommend"

    Octopus Electric Vehicles

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    "Good knowledge and very interesting course, great references and experience"

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    "Environment, deep conversation, real-life examples, qualified trainer"

  •  

    "Michael kept the training engaging over two days."

    Lloyds Banking Group

  •  

    "Broad content that is helpful to a first time manager"

    Pharo

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Managing Projects Remotely course image

Managing Projects Remotely

  Half day    Live Online     Private Options

Understand and master the challenges of managing a project remotely. Learn the skills to effectively manage teams working remotely.

The course equips you with the skills and strategies to effectively manage projects in a remote work environment.

Learn how to effectively communicate with remote team members and how to improve collaboration on a project when your team works in different locations.

  •  The benefits of working remotely
  •  Identifying tasks and control points
  •  Building a collaborative team
  •  Setting realistic goals and milestones
  •  Keeping your project on track

  •  

    "Giving relatable examples, shows understanding on Mike’s behalf which helped us understand the day more"

    Arrival

  •  

    "Explaining concepts simply Good pace and clarity of communication Friendly and built good relationships early Responded well to questions and adjusted what he delivered accordingly this was great"

    ARRIVAL

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    "Able to respond to questions/queries knowledgeable"

    Arrival

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    "Going through the examples and clarifying any questions we had"

    Arrival

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    "Informative, well structured, good analogies and examples"

    Flutter

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Managing Teams Remotely course image

Managing Teams Remotely

  Half day    Live Online     Private Options

Learn to effectively manage and motivate a team that is working remotely. Successfully navigate the unique challenges of remote team management.

Remote work can pose challenges in communication and collaboration.

This course will give you the techniques and tools to foster effective communication, build trust, and improve teamwork in a remote-working environment.

Learn how to navigate the dynamics of remote team management and successfully manage and motivate a team working in different locations.

  •  Embracing the cultural shift
  •  Effective team communication
  •  Building team cohesion
  •  Creating an action plan
  •  Tools for remote working

  •  

    "Michael was excellent, knowledgeable and full of good examples. Incredibly helpful"

    History Hit

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    "Interactive and enthusiastic trainer - thanks!"

    Microbiology Society

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    "The trainer was excellent and approachable, which made the session educational but relaxed and engaging. And the course ran incredibly smoothly and the setup was easy, which took out any stress of getting started."

    International Alert

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    "Very informative and great level of knowledge about the subject"

    Scottish Government

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    "Very knowledgable and helpful trainer. Was willing to listen and advise on specific issues or challenges we face."

    Logic Design

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Microsoft Copilot Intermediate course image

Microsoft Copilot Intermediate

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Design multi-purpose agents that automate real world tasks. Build cross-app workflows, and get more out of Copilot with advanced prompting techniques.

Move beyond the basics with this practical one day Copilot course.

Learn advanced prompting techniques, how to design multi-purpose agents, and set up cross-app workflows.

Explore dashboard and data analysis in Excel, and how to automate communication in Teams and Outlook without losing accuracy or control.

  •  Adv Prompting Techniques
  •  Design reliable, multi-purpose agents
  •  Create cross-app workflows
  •  Strategies for generating PowerPoint slides
  •  Automation workflows for Teams and Outlook
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Microsoft Copilot Introduction course image

Microsoft Copilot Intro

From £329 + VAT

  One day    Classroom    Live Online     Private Options

Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.

Discover what you can achieve with Microsoft Copilot.

We'll show you how to use AI to increase your productivity across Microsoft 365 apps.

In our hands-on course, you'll learn how to streamline tasks, create content using prompts, analyse data in Excel, collaborate with colleagues and more.

Start working smarter in Outlook, Teams, Word, Excel, and PowerPoint with our practical Copilot course.

  •  Understand Copilot's full range of uses
  •  Create and summarise emails using prompts
  •  Manage and understand data in Excel
  •  Create powerpoint slides in a few clicks
  •  Use AI to draft and amend documents

  •  

    "Great patience and real world examples, lovely tutor who really listened and collaborated"

    BBLP Realise

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    "Clear explanations and demonstrating how to perform the tasks. Simon was great at listening to questions and ensuring we all understood before moving on"

    Arden Strategies

  •  

    "Simon was excellent and very knowledgeable. There was a good mix of presentation and practical exercises"

    Trafalgar House

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    "The tutor delivered the course in a highly practical and engaging way. They provided numerous real-world examples and ensured we had plenty of opportunities for hands-on experience with the tools as the course progressed. This approach allowed us to apply what we were learning immediately, which reinforced understanding and built confidence. Working through the examples ourselves made the sessions interactive and dynamic, helping to maintain focus and interest throughout. Overall, the practical structure and active participation made the course enjoyable, easy to follow, and highly effective."

    Trafalgar House Pensions

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    "Overall, the course as a whole covered a wide variety of topics and I'm content with what I've learned and gained from this. Simon was a great teacher"

    Trafalgar House

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Microsoft Excel : Advanced course image

Microsoft Excel Adv

From £229 + VAT

  One day    Classroom    Live Online     Private Options

Gain the confidence to tackle complex challenges and scenarios in Excel. Learn time-saving hints and tips from professional Microsoft Excel experts.

Learn powerful data analysis techniques, including advanced functions, pivot tables, and data visualisation tools.

Enhance your ability to extract insights and make informed business decisions.

Gain the confidence to tackle complex challenges and scenarios.

Learn techniques to troubleshoot errors and optimise your Excel workbooks.

  •  Expanded functions for advanced calculations
  •  Minimise audit risk with data validation
  •  Analyse data efficiently with Pivot Tables
  •  What If Analysis with Goal Seek and Scenarios
  •  Clever time saving techniques

  •  

    "Clear and concise communication and answered questions where needed. Understanding and good pace throughout, taking feedback and helping with work based scenarios"

    Lacoste

  •  

    "Teacher was amazing, so clear and patient. I learned lots of new things while having lots of fun while doing it!"

    Lacoste

  •  

    "Very clear instructions and useful information, very happy with the experience, thank you!"

    Miller Homes

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    "Felt very welcome, very professional, Monica very helpful and a great teacher, everything straightforward and user friendly, very impressed with course"

    Met Police

  •  

    "Well presented and friendly training. Felt comfortable to ask questions at all times."

    Metropolitan Police Service

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Microsoft Excel : Dashboards course image

Microsoft Excel Dashboards

From £379 + VAT

  One day    Classroom    Live Online     Private Options

Utilise Excel’s dynamic features to create polished dashboards that update seamlessly. Display key metrics and insights all in one place with interactive visualisations.

Our one day course will show you how to create an interactive dashboard that communicates important data, like KPIs, simply and effectively.

You'll learn how to prepare and analyse data, create dynamic data visualisations, and how to add interactive features to your dashboard.

Take this course after completing our Excel : Intermediate class.

  •  Clean and prepare data
  •  Analyse data with formulas and pivot tables
  •  Design visualisations and add interactivity
  •  Test functionality and dynamic features
  •  Prepare your dashboard for sharing

  •  

    "Explaining the concepts so that it was easy to understand and providing the examples so that we had something to work through. Kevin was patient and helpful to ensure we understood what we needed to do and had the correct method we could apply to our roles going forward."

  •  

    "Kev was a brilliant teacher, super friendly, super helpful and I felt like he took the time to explain things really well. Highly recommend. Thank you Kev!"

  •  

    "Kevin was a very kind, helpful, knowledgable teacher, who was very well prepared and clear (and very patient!) in his instruction and training. Thank you! I was beginner level with excel and he really took his time and made everything 'bite size' to ensure we were able to digest the new information as we went along. There were also a good amount of breaks and I really benefited from the small class so that we had a lot of hands-on and personalised help."

    Anna Bradbury

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    "Good courses on offer and delivered remotely and trainers are always first class"

    ALS Mechatronic

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Microsoft Excel : Intermediate course image

Microsoft Excel Intermediate

From £229 + VAT

  One day    Classroom    Live Online     Private Options

Gain the confidence to take on more complicated tasks in Excel. Learn new ways to manipulate data, analyse information, and automate tasks.

Build upon your basic Excel knowledge and master more advanced features and functions.

Learn new techniques to manipulate data, analyse information and automate tasks.

This intermediate level Excel course will also provide you with time-saving tips, tricks, and shortcuts that can streamline your workflow and increase productivity.

  •  Using more advanced formulas
  •  Working with conditional formatting
  •  Efficient worksheet management
  •  Improved data analysis
  •  Streamlined data organisation

  •  

    "Very patient and knowledgeable trainer - Monica. Very helpful, very interactive! Great session, I should hope my next course (Advanced) will be with Monica"

    Equans

  •  

    "Monica had very good explanations, she was easy to understand. Very helpful and patient with questions."

    ECU, London Ambulance Service

  •  

    "Monica was very patient and listened carefully to our questions - thank you!"

    London Ambulance Service NHS Trust

  •  

    ".It was an excellent session, thank you! Very clear and informative."

    National Theatre

  •  

    "A very informative day and I learnt a lot. I am leaving with a lot more knowledge than I arrived with!"

    National Theatre

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Microsoft Excel : Introduction course image

Microsoft Excel Intro

From £229 + VAT

  One day    Classroom    Live Online     Private Options

The ideal course for beginners who need to get the most from Microsoft Excel. Learn to work efficiently, producing spreadsheets that are clear and easy to understand.

This course provides the perfect introduction for new users of Microsoft Excel.

Learn Excel's powerful tools for organising and analysing data.

Set up and lay out spreadsheets and master fundamental features such as data entry, formatting, calculations, data manipulation and creating basic charts.

Our experts will provide the ideal foundation for using Excel.

  •  Master the Excel interface
  •  Organise and navigate workbooks
  •  Effortlessly layout spreadsheets
  •  Define and create calculations
  •  Present data clearly and beautifully

  •  

    "Lisa was very knowledge and explained it very clearly in terms of what we need and how we can use it in our everyday work, she was very informative and gave step by step clear instruction and made it very interactive with us."

    Lacoste

  •  

    "Really knowledgeable and friendly trainer"

    Metropolitan Police

  •  

    "Lisa was great and kept us all engaged throughout with us taking on different tasks and asking us questions. I felt that my confidence from this training has improved significantly"

    Safran Engineering Services

  •  

    "Excellent training, very easy to understand and approachable trainer."

    Sheffield Children Hospital

  •  

    "Very kind and calm attitude. Walked through steps clearly. Effective learning."

    Tricon

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Microsoft Powerpoint : Advanced course image

Microsoft Powerpoint Adv

From £229 + VAT

  One day    Classroom    Live Online     Private Options

Create PowerPoint presentations that people will actually enjoy! Incorporate video, audio and animation to give your presentations the edge.

Discover advanced features and tools in PowerPoint that will allow you to create visually stunning presentations that incorporate audio, video and custom animations.

Automate repetitive tasks, streamline your workflow, and save valuable time when creating presentations.

  •  Integrate data across Microsoft Office
  •  Organising your presentation
  •  Incorporate audio and video
  •  Captivate with animations
  •  Tips for impactful presentations

  •  

    "Friendly atmosphere. Clear explanation and examples. Fun training environment"

    RMG

  •  

    "Monica was very informative, knowledgeable and engaging."

    London Ambulance Service

  •  

    "Monica was lovely, engaging, patient, funny and kind. She made the day fly by and I learned so much which is going to help me improve my PowerPoint skills hugely. She kept a steady pace but ensured everyone was ok and if necessary went around the room to give individual help where needed. Great day, thank you Monica!"

    Simon Dry

  •  

    "Kevin was super helpful. Went at the pace that the group was comfortable with and really tailored the sessions to fit the groups needs."

    Rice Search Partners

  •  

    "Personalized experience, clear explanation of how to do things, felt like it was a really useful lesson"

    Rice Search Partners

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Microsoft Powerpoint : Introduction course image

Microsoft Powerpoint Intro

From £229 + VAT

  One day    Classroom    Live Online     Private Options

Quickly and easily create professional, engaging presentations using PowerPoint. Learn tips and tricks from experts to make your presentations shine.

Learn how to create visually appealing and professional presentations in PowerPoint that really get your message across to your audience.

Nobody likes a boring PowerPoint presentation.

This course will make sure your presentations sing and dance.

  •  PowerPoint interface and navigation
  •  Layouts and slide design
  •  Making text look great
  •  Using images, charts and graphs
  •  Mastering transitions and animations

  •  

    "Lisa is really helpful and the pace of the course was good"

    GallifordTry

  •  

    "Great teacher, very knowledgeable and enjoyed his style of teaching. Very helpful."

    Rice Search Partners

  •  

    "Patient teaching style, very good instructor!"

    Rice Search Partners

  •  

    "Really friendly and chatty, took time to tailor the course based on need. Also food was delicious"

    Royal Television Society

  •  

    "Gradually going though the options/ learning"

    Met Police

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Powerpoint : Presentation Design course image

Powerpoint Presentation Design

From £349 + VAT

  One day    Classroom    Live Online     Private Options

Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.

If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.

Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.

  •  Design principles for presentations
  •  Planning your presentation
  •  Colour theory and practice
  •  Great typography
  •  Beautiful and effective layouts

  •  

    "The tools and knowledge of the trainer were really strong."

  •  

    "Comprehensive notes on Powerpoint design and information was accurate with good examples"

  •  

    "Clear communication when teaching. Tasks were really helpful!"

    Li And Fung

  •  

    "The course had regular breaks and was led at a good pace. It covered content that was relevant and because we were asked a bit about what we did for work, Simon gave examples linked to our roles to help us visualise when we would use such tools"

    LACOSTE

  •  

    "Explaining everything in a way that was easy to understand and ensuring that everyone in the group was comfortable."

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Report Writing course image

Report Writing

From £349 + VAT

  One day    Classroom    Live Online     Private Options

Learn to write clear, concise reports that convey your message effectively. Discover techniques that will improve the clarity and structure of your reports.

Learn report writing skills to effectively communicate complex information and ideas to a wide range of audiences.

This course will help you develop techniques to organise and structure your reports so that they are easy to understand and get your message across.

  •  Plan effectively for your audience
  •  Structure your writing for clarity
  •  Write concisely for maximum impact
  •  Create clear and effective messages
  •  Edit and proofread for mistake-free work

  •  

    "Patsy was really knowledgeable and great at tailoring explanations and making excellent points about report writing which will be very useful in future. She had loads of expertise about grammar and editing which was really helpful to discuss in more detail too."

  •  

    "Trainer was engaging and provided useful information. Very good session thank you."

    ElectraLink

  •  

    "Our trainer was very knowledgeable, approachable and made the training engaging and enjoyable. The technology worked well and the exercises were a valuable addition to the course, and the venue is clean and modern."

    PwC

  •  

    "Great course, and tutor, really friendly staff"

    PwC

  •  

    "Concise and really effective. Pat was an excellent instructor."

    PwC

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Word : Advanced course image

Word Adv

  One day    Classroom    Live Online     Private Options

Dramatically improve your productivity when using Microsoft Word. Discover techniques for working faster and more efficiently.

Learn advanced techniques and features that can help you work more efficiently and effectively in Word, allowing you to complete tasks faster and with greater accuracy.

Discover clever ways to use mailmerge and how to make working with long documents a breeze.

  •  Mastering Mail Merge
  •  Efficiently manage long documents
  •  Tools for collaborative editing
  •  Create custom forms for data collection
  •  Options for exporting documents

  •  

    "Fantastic, knowledgeable trainer, Lisa was really relatable, understood my needs. Went over and above to ensure I received everything I needed from my training."

    London Ambulance Service

  •  

    "Absolutely lovely trainer and very comfortable training centre."

    PRH

  •  

    "Monica was a friendly and engaging trainer whose material was really tailored to our needs"

    PRHC

  •  

    "The instructor, Monica, was very thorough and always made sure I had understood each point, which I appreciated. She was always great at welcoming feedback."

    PRH

  •  

    "Knowledgeable and friendly trainer, very organised and open to feedback."

    Penguin Random House

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