Operations Manager
Operations Manager
UK Salary range £30,000 - £70,000
UK Salary range £30,000 - £70,000
Key Skills For Operations Managers
Courses For Operations Managers
One day Classroom Live Online Private Options
Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.
Our course will provide you with the essential skills and techniques to deliver exceptional customer service.
Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.
Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.
"Patsy was great."
From £329 + VAT
One day Classroom Live Online Private Options
This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.
Good grammar is essential for effective communication.
This course will provide an excellent understanding of how English grammar works.
This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.
"Advice and allowing us to try examples from our own work"
"The instructor was very knowledgeable, and I liked the worksheet"
"Everything. This is the second course I have done here and will hopefully be back again. The environment for training is great and the course trainers are so helpful."
"Friendly trainer with good knowledge to develop our skills"
"Wolf is a great trainer so would highly recommend him to anyone."
One day Classroom Live Online Private Options
For complete beginners who want to create sophisticated spreadsheets. Organise your data and share insights with colleagues on the go.
This Google Sheets course will give you the skills to efficiently set up spreadsheets,
manage and analyse data, automate tasks, and collaborate effectively with your
colleagues for improved productivity and decision-making.
Learn valuable time-saving techniques and shortcuts to navigate and work with data
in Google Sheets, enabling you to be more productive and get tasks done more
quickly.
"The whole process was great. Starting with all the support I received from Marianna to organise all the training for me and my co-workers, and during the training itself with Lynne, which was very helpful and well executed ."
One day Classroom Live Online Private Options
Learn to create stunning and engaging presentations using Apple Keynote. Gain valuable design hints and tips from Keynote experts.
Learn to create beautiful and memorable presentations using Apple Keynote.
Discover how to effectively communicate your message through clever use of
images, animations, charts and incorporate video and audio to make your
presentations more impactful and memorable.
This course is ideal for anyone new to
Keynote.
"The lessons were managed well and could be easily absorbed without too much information being provided in one go. the trainer (Tom) was patient and very knowledgeable and used relevant examples to make the class easier to understand."
"The course was really useful and packed with techniques and tools to learn. Iwan was extremely knowledgeable and I was able to pick up a lot. Cant wait to get animating :)"
"Great online course. Zoom worked very well and the trainer was very helpful and knowledgeable. This will be very useful for my work and I can't wait to put all this knowledge into practice."
"Very good and engaging course."
"Excellent knowledge of the subject with a great teaching style. Very easy to follow the information and absorb it."
From £899 + VAT
Two day Classroom Live Online Private Options
Develop your leadership skills and learn to inspire and empower your team. Understand what makes an effective leader and how to apply your new skills.
Develop your leadership skills and learn to inspire and empower your team.
Understand what makes an effective leader and how to apply your new skills.
"I was really impress, everyone is so nice and helpful"
"The trainer was hugely knowledgeable and made the whole course easy to understand. It was relaxed and informal but I've learned so much. I will definitely be back for another course."
"Michael was so knowledgeable, patient and reactive to us and what we wanted to learn about. It felt like a bespoke course even though we knew it wasn't! I have learnt so much and thoroughly enjoyed the whole course. Thank you Michael!"
"Lisa was an excellent positive and clear trainer"
"Great examples and patient trainer. Took time to answer questions when we had them. Thank you."
From £899 + VAT
Two day Classroom Live Online Private Options
Learn to become an effective and confident Manager and motivate your team. Develop the management skills that are critical to the success of any business.
This course will give you the management skills to effectively guide and motivate teams.
Learn how to communicate clearly, solve problems and delegate effectively, enabling you to build strong teams and promote collaboration.
"It went at a good pace so that everyone could keep up"
"Engaging participants with the material to follow along."
"Great course, great food, lovely staff and a pleasant place to learn!"
"Everything. Timing was great, covered as much as my little brain can handle (haha). Training was very punctual and Iwan was very understanding as I have never worked with code before."
"The facilities and teaching were good"
Half day Live Online Private Options
Understand and master the challenges of managing a project remotely. Learn the skills to effectively manage teams working remotely.
The course equips you with the skills and strategies to effectively manage projects in a remote work environment.
Learn how to effectively communicate with remote team members and how to improve collaboration on a project when your team works in different locations.
"Really interesting and practical not too much theory"
"GREAT TO HAVE SMALL GROUPS AND HANDS ON EXPERIENCE."
"The pace of the course was great - slow enough to follow but quick enough to never get dull. James was very knowledgable and helpful, great experience. I also love the free resources - didn't realise they came included!"
Half day Live Online Private Options
Learn to effectively manage and motivate a team that is working remotely. Successfully navigate the unique challenges of remote team management.
Remote work can pose challenges in communication and collaboration.
This course will give you the techniques and tools to foster effective communication, build trust, and improve teamwork in a remote-working environment.
Learn how to navigate the dynamics of remote team management and successfully
manage and motivate a team working in different locations.
"Range of tasks which built up in difficulty."
"Everything was excellent. I thought in the first hour I would never understand InDesign, but now I feel really confident in using it and just having a go trying out something new! Thank you Matt!"
From £329 + VAT
One day Classroom Live Online Private Options
Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.
Discover what you can achieve with Microsoft Copilot.
We'll show you how to use AI to increase your productivity across Microsoft 365 apps.
In our hands-on course, you'll learn how to streamline tasks, create content using prompts, analyse data in Excel, collaborate with colleagues and more.
Start working smarter in Outlook, Teams, Word, Excel, and PowerPoint with our practical Copilot course.
"Simon was very knowledgeable, patient and helpful."
"Simon Dry was very professional, knowledgeable and approachable."
"Good knowledge and friendly approach."
"Knowledgeable and easy to understand. A good to know basics. Helped with answering questions"
"Everything very excellent and seamless and informative"
From £179 + VAT
One day Classroom Live Online Private Options
Gain the confidence to tackle complex challenges and scenarios in Excel. Learn time-saving hints and tips from professional Microsoft Excel experts.
Learn powerful data analysis techniques, including advanced functions, pivot tables, and data visualisation tools.
Enhance your ability to extract insights and make informed business decisions.
Gain the confidence to tackle complex challenges and scenarios.
Learn techniques
to troubleshoot errors and optimise your Excel workbooks.
"Peter was a great teacher; he had great patience and took us through everything until we were confident with it. Class sizes were great. Often when too big, it can seem overwhelming to contribute. The time given for tasks was great and the tasks set were easy to understand but also challenging in a good way. Peter kept the sessions light (asked us how we were and made jokes) but also was very informative and attentive. Previously, I had zero understanding or knowledge of InDesign and now I can do considerably a lot more. Very pleased."
"This was a really useful course and I appreciated that Deva was really keen to find solutions to all of our questions."
"Clear explanations and easy to follow"
"The trainer was very knowledgeable and engaging on the subject matter. Real life examples and super helpful"
"Lisa was a brilliant teacher. She taught me to speed up my way of work by actually slowing down and reading the ribbons and tasks. The magic button will be a life saver. The food was brilliant and the service is very attentive."
From £329 + VAT
One day Classroom Live Online Private Options
Utilise Excel’s dynamic features to create polished dashboards that update seamlessly. Display key metrics and insights all in one place with interactive visualisations.
Our one day course will show you how to create an interactive dashboard that communicates important data, like KPIs, simply and effectively.
You'll learn how to prepare and analyse data, create dynamic data visualisations, and how to add interactive features to your dashboard.
Take this course after completing our Excel : Intermediate class.
"Thoroughly enjoyed the training. Very patient and explained everything in detail."
"The instructor was amazing and very knowledgable. He was very patient with me and was considerate that I was using a Mac. Went at a useful pace and asked for constant feedback from us. Would definitely recommend this course to anyone!"
From £149 + VAT
One day Classroom Live Online Private Options
Gain the confidence to take on more complicated tasks in Excel. Learn new ways to manipulate data, analyse information, and automate tasks.
Build upon your basic Excel knowledge and master more advanced features and
functions.
Learn new techniques to manipulate data, analyse information and
automate tasks.
This intermediate level Excel course will also provide you with time-saving tips,
tricks, and shortcuts that can streamline your workflow and increase productivity.
"Content and clarity of explanations was great, interactivity and class size worked really well"
Penguin Random House
"Enjoyable and useful course in a nice venue. Stress-free"
Penguin Random House
"Lynne was a really clear and approachable trainer."
National Basketball Association
"The course itself flowed very well and Lynne was happy to go over information that I/we had perhaps not fully understood. I feel that I am going home with a lot more Excel knowledge."
"Very good flow to the course, easy to follow, the slow build up to making something from scratch was great as was the focusing on the 3 main tools such as select tool, frames and text."
From £179 + VAT
One day Classroom Live Online Private Options
The ideal course for beginners who need to get the most from Microsoft Excel. Learn to work efficiently, producing spreadsheets that are clear and easy to understand.
This course provides the perfect introduction for new users of Microsoft Excel.
Learn Excel's powerful tools for organising and analysing data.
Set up and lay out spreadsheets and master fundamental features such as data entry, formatting, calculations, data manipulation and creating basic charts.
Our experts will provide the ideal foundation for using Excel.
"I am very happy with the center and my course. I have been warmly welcomed on the morning and showned the amenities, after explaining me how the day will go. I was pleased with having good food throuhout the day, the view to the London Bridge, as well as the space and cleanliness of the space. I also enjoy the course. I have always been scared of excel as I am not good in Math but our trainor reassured me and explained me clearly skills I will need for work and also helpful new ones. He was also always ready to help and answer my questions."
Hachette Partworks
"Very good service. lovely view. lovely and friendly staff."
SHOOTERS HILL SIXTH FORM COLLEGE
"Good professional set up with friendly open attitude of tutor and helpful staff."
"Great friendly trainer and good content"
"Matt was very nice and patient"
From £149 + VAT
One day Classroom Live Online Private Options
Create PowerPoint presentations that people will actually enjoy! Incorporate video, audio and animation to give your presentations the edge.
Discover advanced features and tools in PowerPoint that will allow you to create
visually stunning presentations that incorporate audio, video and custom animations.
Automate repetitive tasks, streamline your workflow, and save valuable time when
creating presentations.
"I had a 1:1 session as the only person booked onto the course, so my trainer was able to completely adapt the training to my requirements. Amazing training with loads of tips & tricks learnt. Thank you!"
Value Retail Management
"Focused training courses that are informative and practical."
"Engagement, presentation, course structure, snacks, lunch, venue :O)"
"Extremely knowledgeable course trainer with a great course structure over the two days. The course content included thought-provoking tasks easy enough for a copywriting beginner to get to grips with, and the examples / case studies provided were helpful in strengthening the skills learnt."
"Nathan was great at how to craft effective copy for websites and articles. He adapted sections of the course to our individual needs, so that it felt relevant to everyone. The course incorporated collaboration among attendees and encouraged critical thinking. Time was managed effectively and we managed to cover all of the content. I really enjoyed the course, even though I've always struggled with copywriting, Nathan provided an encouraging atmosphere."
From £179 + VAT
One day Classroom Live Online Private Options
Quickly and easily create professional, engaging presentations using PowerPoint. Learn tips and tricks from experts to make your presentations shine.
Learn how to create visually appealing and professional presentations in PowerPoint
that really get your message across to your audience.
Nobody likes a boring PowerPoint presentation.
This course will make sure your presentations sing and dance.
"Really interesting techniques taught and it will be useful to have the notes to go over things in my own time"
"Really great course, hard but will help me in the future for sure. A lot of what I need to know at a high level. Simon was really knowledgable."
"Brilliant course and instructor was incredibly helpful, very patient and ensured everyone kept up throughout, whilst offering extra tips."
"Explaining in great detail"
"Making it relavent to us, real life examples, very friendly"
From £299 + VAT
One day Classroom Live Online Private Options
Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.
If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.
Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.
"Very good explanations of the techniques and going from basic info (which I needed) through to feeling confident with the camera, exactly what I wanted out of the course"
"Very good location, helpful and friendly, informative"
"Really friendly and lovely environment. Course trainer was very knowledgeable, material was relevant, I liked that he went straight into it (rather than e.g. sharing his background) and that we had a lot of opportunities for shooting. It felt really practical, hands-on and will be definitely useful."
"Love coming here and hope to again soon"
"Showing how to do things in multiple ways i.e. showing a menu method and a shortcut/hotkey method of performing the same task."
From £329 + VAT
One day Classroom Live Online Private Options
Learn to write clear, concise reports that convey your message effectively. Discover techniques that will improve the clarity and structure of your reports.
Learn report writing skills to effectively communicate complex information and ideas to a
wide range of audiences.
This course will help you develop techniques to organise and structure your reports so that
they are easy to understand and get your message across.
"Our teacher Rosie was absolutely amazing. I feel so inspired by this course and feel ready to build on my writing skills."
"Everything! The space feels welcoming and friendly and the views are unbeatable! Eveything is well laid out and there is everything that you need. The staff are all super-friendly and helpful"
UK Parliament
"Amazing- very well structure course, insightful and has left me with top nuggets! The trainer was outstanding and expertise was 10/10."
"Clear explanations delivered in an easy to listen way. Knowledgeable trainer"
"Explaining things and being patient"
One day Classroom Live Online Private Options
Dramatically improve your productivity when using Microsoft Word. Discover techniques for working faster and more efficiently.
Learn advanced techniques and features that can help you work more efficiently and effectively in Word, allowing you to complete tasks faster and with greater accuracy.
Discover clever ways to use mailmerge and how to make working with long documents a
breeze.
"Great examples and very interactive"
"Good examples, great knowledge and help"
"Good overview of the general principles and good intro to the software"
"Conciseness, felt shorter than it was"
"The course was interesting and engaging despite being a 'dry' topic."