Operations Manager
Operations Manager
Average UK salary range £30,000 - £70,000
Average UK salary range £30,000 - £70,000
From £349 + VAT
One day Classroom Live Online Private Options
Understand core ethical principles and make informed decisions about AI use. Identify ethical risks and foster a culture of responsible AI use.
Build practical AI ethics skills on this one-day course.
Covering fairness, bias, privacy, accountability, the EU AI Act, UK regulatory frameworks and implementing ethical safeguards — using real case studies throughout.
Ideal for professionals responsible for AI use within their teams or organisations.
From £349 + VAT
One day Live Online Private Options
This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.
Good grammar is essential for effective communication.
This course will provide an excellent understanding of how English grammar works.
This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.
"Rosie was very knowledgeable, friendly and efficient. Worked to a schedule with plenty of rest breaks."
"Course was very helpful and having the materials to take away was great"
London Ambulance Service
"Rosie was super knowledgeable and listened to all our questions and examples."
Kindred
"Great training! Really knowledgeable and engaging. I liked the structure - that we were told something and then quizzed at the end of each section."
"Providing clear examples of points and utilising in an example to ensure you understand"
Kindred
One day Live Online Private Options
For complete beginners who want to create sophisticated spreadsheets. Organise your data and share insights with colleagues on the go.
This Google Sheets course will give you the skills to efficiently set up spreadsheets,
manage and analyse data, automate tasks, and collaborate effectively with your
colleagues for improved productivity and decision-making.
Learn valuable time-saving techniques and shortcuts to navigate and work with data
in Google Sheets, enabling you to be more productive and get tasks done more
quickly.
"Mon was oustanding! Brilliant- waited a long time to take the course with Mon and it was worth the wait. Thank you so much!"
Zapp
"Fantastic course, trainer is very knowledgeable and supportive. The office was also clean and lunch / refreshments were great."
Zapp
"The course is very well structured, we covered a lot of things but it was not a struggle to go through it. Monica is really engaging and very easy to follow. Definitely a very positive experience"
Zapp
"Fantastic trainer. It was very tailored to what we needed"
Zapp
"Trainer was very friendly and covered all our doubts"
Propstore
One day Live Online Private Options
Learn Keynote in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Learn to create beautiful presentations with Apple Keynote on this practical one-day Mac course for all levels.
Covering slide design, themes, master slides, text and media, animations, transitions, interactive elements with hyperlinks, presenter view and exporting — suitable for all levels including complete beginners.
"You provide very good support beforehand and the lecturer was very good."
N/A
"The course was engaging, which is hard to do sometimes when they're virtual (and about presentations!). I definitely learnt new features in keynote so feeling good. I also enjoyed seeing what other participants put together"
Resident Advisor Ltd.
"Really open, warm, engaging and welcoming, great pace, very clear explanations."
RA
"Sebastian was great! Really helpful, adaptable and clear - learnt loads :)"
Resident Advisor
"Prep beforehand was excellent, really knowledgable, friendly trainer and we slowly but surely covered a whole host of keynote features. Feel much more informed than I was at the start of the day."
Stylus
From £899 + VAT
Two day Live Online Private Options
Learn leadership skills in our two-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Develop your leadership skills on this expert-led two-day introduction course.
Covering leadership versus management, different leadership styles, motivating and empowering individuals and teams, leading through change and uncertainty, building high-performing teams, coaching and developing the people around you and communicating with confidence and impact.
"A lot of valuable content and examples were shared during the call, which I found very helpful."
Norac Foods UK
"Michael was a joy, his enthusiasm and knowledge was brilliant! i loved every minute. It has really helped!"
Oliver
"Michael was great at communication, entertaining and conducted the perfect balance of humour. Michael also listened to questions and even workshopped scenarios that we have encountered in the past. I've done a few of these courses now and this is one of the best courses I've been involved in! Thank you! :D"
Oliver Agency
"Michael was so knowledgeable, patient and reactive to us and what we wanted to learn about. It felt like a bespoke course even though we knew it wasn't! I have learnt so much and thoroughly enjoyed the whole course. Thank you Michael!"
Oliver Agency
"Everything! Michael was very friendly, made me feel comfortable and helped me understand! I feel we are very much on the same wave-length and hope to learn from him again soon!"
OLIVER AGENCY
From £899 + VAT
Two day Live Online Private Options
Learn management skills in our two-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Build your management skills on this expert-led two-day introduction course.
Covering management versus leadership, situational leadership, communicating and motivating your team, performance management, effective delegation, having difficult conversations, managing remotely and handling change — ideal for new and aspiring managers.
"Gave good examples , different learning styles Listen to everyone"
Complete Physio
"Used lots of examples. Made me think about my own management / leadership style ... empowered me to improve in areas I may not find so natural"
"Giving examples, very clear. very, support when needed."
Complete Physio
"Michael is very open, positive and good at sharing relevant experience"
"The delivery was great, very clear and understandable information. Format of day was good and was nicely broken down between screens/board"
Complete Physio
Half day Live Online Private Options
Understand and master the challenges of managing a project remotely. Learn the skills to effectively manage teams working remotely.
The course equips you with the skills and strategies to effectively manage projects in a remote work environment.
Learn how to effectively communicate with remote team members and how to improve collaboration on a project when your team works in different locations.
"Giving relatable examples, shows understanding on Mike’s behalf which helped us understand the day more"
Arrival
"Explaining concepts simply Good pace and clarity of communication Friendly and built good relationships early Responded well to questions and adjusted what he delivered accordingly this was great"
ARRIVAL
"Able to respond to questions/queries knowledgeable"
Arrival
"Going through the examples and clarifying any questions we had"
Arrival
"Informative, well structured, good analogies and examples"
Flutter
Half day Live Online Private Options
Learn to effectively manage and motivate a team that is working remotely. Successfully navigate the unique challenges of remote team management.
Remote work can pose challenges in communication and collaboration.
This course will give you the techniques and tools to foster effective communication, build trust, and improve teamwork in a remote-working environment.
Learn how to navigate the dynamics of remote team management and successfully
manage and motivate a team working in different locations.
"Michael was excellent, knowledgeable and full of good examples. Incredibly helpful"
History Hit
"Interactive and enthusiastic trainer - thanks!"
Microbiology Society
"The trainer was excellent and approachable, which made the session educational but relaxed and engaging. And the course ran incredibly smoothly and the setup was easy, which took out any stress of getting started."
International Alert
"Very informative and great level of knowledge about the subject"
Scottish Government
"Very knowledgable and helpful trainer. Was willing to listen and advise on specific issues or challenges we face."
Logic Design
From £329 + VAT
One day Live Online Private Options
Master Microsoft Copilot in our one-day intermediate course. Expert-led, max 8 per class. Face-to-face in London or live online.
Move beyond the basics with this practical one day Copilot course.
Learn advanced prompting techniques, how to design multi-purpose agents, and set up cross-app workflows.
Explore dashboard and data analysis in Excel, and how to automate communication in Teams and Outlook without losing accuracy or control.
From £349 + VAT
One day Live Online Private Options
Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.
Learn to use Microsoft Copilot across the full Microsoft 365 suite on this practical one-day course.
Covering Teams, Outlook, Word, Excel and PowerPoint — with hands-on prompt writing, data analysis, automation and collaboration exercises throughout.
Ideal for professionals new to Copilot.
"Really useful course with actionable info that will change the way I work. Also really liked the structure and teaching method."
RCGP
"Great patience and real world examples, lovely tutor who really listened and collaborated"
BBLP Realise
"Clear explanations and demonstrating how to perform the tasks. Simon was great at listening to questions and ensuring we all understood before moving on"
Arden Strategies
"Simon was excellent and very knowledgeable. There was a good mix of presentation and practical exercises"
Trafalgar House
"The tutor delivered the course in a highly practical and engaging way. They provided numerous real-world examples and ensured we had plenty of opportunities for hands-on experience with the tools as the course progressed. This approach allowed us to apply what we were learning immediately, which reinforced understanding and built confidence. Working through the examples ourselves made the sessions interactive and dynamic, helping to maintain focus and interest throughout. Overall, the practical structure and active participation made the course enjoyable, easy to follow, and highly effective."
Trafalgar House Pensions
From £249 + VAT
One day Live Online Private Options
Master advanced Excel in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Master Excel's advanced data analysis features on this expert-led one-day course for experienced users.
Covering nested formulas, VLOOKUP, INDEX and MATCH, data validation, formula auditing and evaluation tools, PivotTables and slicers, interactive charts linked to PivotTables, macros and Power Query.
"Very useful examples and had amazing time keeping. Kept everyone interested and learnt alot of new and valuable information that I will take into my everyday working life."
"Excellent coverage and a perfect pace - one of the better courses been on"
"Very informative and the trainer was excellent at adapting the training to meet our needs."
"Experience of the tutor and Delivery of the course"
"Explaining and helping work through challenging points"
MPS
From £379 + VAT
One day Live Online Private Options
Learn Excel dashboards in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Learn to build interactive Excel dashboards on this expert-led one-day specialist course.
Covering Power Query, data preparation and cleaning, PivotTables, dynamic charts linked to PivotTables, slicers, dashboard layout and design, formulas, named ranges and conditional formatting — prior Excel experience required.
"Explaining the concepts so that it was easy to understand and providing the examples so that we had something to work through. Kevin was patient and helpful to ensure we understood what we needed to do and had the correct method we could apply to our roles going forward."
"Kev was a brilliant teacher, super friendly, super helpful and I felt like he took the time to explain things really well. Highly recommend. Thank you Kev!"
"Kevin was a very kind, helpful, knowledgable teacher, who was very well prepared and clear (and very patient!) in his instruction and training. Thank you! I was beginner level with excel and he really took his time and made everything 'bite size' to ensure we were able to digest the new information as we went along. There were also a good amount of breaks and I really benefited from the small class so that we had a lot of hands-on and personalised help."
Anna Bradbury
"Good courses on offer and delivered remotely and trainers are always first class"
ALS Mechatronic
From £249 + VAT
One day Live Online Private Options
Gain the confidence to take on more complicated tasks in Excel. Learn new ways to manipulate data, analyse information, and automate tasks.
Build upon your basic Excel knowledge and master more advanced features and
functions.
Learn new techniques to manipulate data, analyse information and
automate tasks.
This intermediate level Excel course will also provide you with time-saving tips,
tricks, and shortcuts that can streamline your workflow and increase productivity.
"Answering everyones questions and making sure the topics and examples were relevant to our roles."
"The trainer was very enthusiastic, friendly and knowledgeable. He explained everything clearly, took breaks when needed and encouraged participants to ask questions throughout the session."
Miller Homes
"Excellent, Mark delivered the course very clear and concise and made it fun and interesting...thank you."
Guild Of Fine Food
"The amount of knowledge and the way we were participating was really good and helpful"
Miller Homes
"Very well rounded, very clever format to ensure we remained engaged by separating out the more formula heavy sections in between more generic functions (still extremely useful but not as intensive) - Very well explained for what can be a dry subject - MArk was energetic and involved throughout."
Miller Homes
From £279 + VAT
One day Live Online Private Options
Learn Excel in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Learn Microsoft Excel from scratch on this practical one-day introduction course for complete beginners.
Covering the interface, spreadsheet creation, data entry and formatting, formulas and functions, sorting and filtering, conditional formatting, creating and formatting charts and setting up and printing worksheets.
"Communication, patience and explaining each section of the course"
"Knowledge, presentation, organisation, patience."
MET POLICE
"Very clear, knowledgeable teaching at a good pace for a basic user. The training materials were easy to access and use."
"Great at breaking thinks down, helpful tips."
SCH CAMHS IP/STAR
"Explaining things in terms I understood and that was relevant using examples of how I would use it."
From £249 + VAT
One day Live Online Private Options
Master advanced PowerPoint in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Master advanced PowerPoint on this expert-led one-day course for experienced users.
Covering Office integration, dynamic content linking, advanced animation and custom motion paths, audio and video, professional graphics, shapes and Slide Master design — for those creating polished and complex presentations.
"Explaining all details, being patient with trainee's lack of knowledge"
"Friendly atmosphere. Clear explanation and examples. Fun training environment"
RMG
"Monica was very informative, knowledgeable and engaging."
London Ambulance Service
"Monica was lovely, engaging, patient, funny and kind. She made the day fly by and I learned so much which is going to help me improve my PowerPoint skills hugely. She kept a steady pace but ensured everyone was ok and if necessary went around the room to give individual help where needed. Great day, thank you Monica!"
Simon Dry
"Kevin was super helpful. Went at the pace that the group was comfortable with and really tailored the sessions to fit the groups needs."
Rice Search Partners
From £249 + VAT
One day Live Online Private Options
Quickly and easily create professional, engaging presentations using PowerPoint. Learn tips and tricks from experts to make your presentations shine.
Learn to create professional presentations in Microsoft PowerPoint on this practical one-day introduction course.
Covering the interface, slide layouts and themes, Slide Master, adding and formatting text, images, SmartArt and charts, animations, transitions, presenter view and speaker notes — suitable for beginners.
"Clear instructions and patient with explanations and guiding when unclear. Good amount of breaks"
Safran
"Lisa is really helpful and the pace of the course was good"
GallifordTry
"Great teacher, very knowledgeable and enjoyed his style of teaching. Very helpful."
Rice Search Partners
"Patient teaching style, very good instructor!"
Rice Search Partners
"Really friendly and chatty, took time to tailor the course based on need. Also food was delicious"
Royal Television Society
From £349 + VAT
One day Live Online Private Options
Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.
If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.
Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.
"The tools and knowledge of the trainer were really strong."
"Comprehensive notes on Powerpoint design and information was accurate with good examples"
"Clear communication when teaching. Tasks were really helpful!"
Li And Fung
"The course had regular breaks and was led at a good pace. It covered content that was relevant and because we were asked a bit about what we did for work, Simon gave examples linked to our roles to help us visualise when we would use such tools"
LACOSTE
"Explaining everything in a way that was easy to understand and ensuring that everyone in the group was comfortable."
From £349 + VAT
One day Live Online Private Options
Learn report writing in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Learn to write clear, well-structured reports on this practical one-day course.
Covering planning and audience analysis, report structures, writing concisely, plain English techniques, creating clear messages and professional proofreading — suitable for anyone who writes reports or briefing documents at work.
"I thought the trainer was very personable and gave real life examples relevant to PwC and our job. She made sure the course was up to date including the use of AI as a large part which is very relevant in todays landscape."
PwC
"Patsy was very enthusiastic, kept us engaged and involved and was able to answer questions very well. The setup was very organised - the session card with timetable, suggested lunch information etc. was very useful - i have not seen this on many courses. Collaborative exercises were good as made us discuss ideas."
PwC
"Really clear explanations and translation into the corporate world. Patsy brought the training to life with real-world examples that were engaging."
PwC
"Breaking out the information sections with practical exercises."
SP Energy Networks
"I enjoyed the course because Piers managed to keep the other participants and myself engaged in a very nice and without pressure way, which was quite nice and the communication that flowed afterwards was quite natural. That was great and is very appropriate for a course related to communication. The content was appropriate and provided some examples of pieces of reports but also a couple of different techniques on how to structure the reports, which I found useful. The bibliography at the end of the slides will surely be useful to take a look at for further information on how to write a report. A few examples in the slides of how to and hot not to gave us a good example, I hope, of what we can found in the books suggested by Piers. Really enjoyed the course. Thank you, Piers!"
SPR
One day Live Online Private Options
Master advanced Word in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.
Master advanced Microsoft Word on this expert-led one-day course for experienced users.
Covering mail merge, inserting Excel data and graphs, advanced and custom styles, form fields and templates, automatic tables of contents and using Word's collaboration and document review tools.
"Fantastic, knowledgeable trainer, Lisa was really relatable, understood my needs. Went over and above to ensure I received everything I needed from my training."
London Ambulance Service
"Absolutely lovely trainer and very comfortable training centre."
PRH
"Monica was a friendly and engaging trainer whose material was really tailored to our needs"
PRHC
"The instructor, Monica, was very thorough and always made sure I had understood each point, which I appreciated. She was always great at welcoming feedback."
PRH
"Knowledgeable and friendly trainer, very organised and open to feedback."
Penguin Random House