UK Salary range £18,000 - £30,000
Key Skills For Office Administrators
Courses For Office Administrators
One day Classroom Live Online Private Options
Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.
Our course will provide you with the essential skills and techniques to deliver exceptional customer service.
Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.
Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.
"Michael was very friendly and super informative, he answered all my questions and gave great advise. Looking forward to hopefully seeing him again on my next course. Very knowledgeable and a great asset to Media Training"
From £329 + VAT
One day Classroom Live Online Private Options
This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.
Good grammar is essential for effective communication.
This course will provide an excellent understanding of how English grammar works.
This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.
"Rosie was very knowledgeable, friendly and efficient. Worked to a schedule with plenty of rest breaks."
"Course was very helpful and having the materials to take away was great"
London Ambulance Service
"Our instructor demonstrated a deep understanding of the material and effectively communicated that knowledge in an engaging and easy-to-understand manner. This approach made learning more enjoyable and accessible for us."
"Explaining in great detail"
"Very good at explaining in detail. also if you need help going back over things."
One day Classroom Live Online Private Options
For complete beginners who want to create sophisticated spreadsheets. Organise your data and share insights with colleagues on the go.
This Google Sheets course will give you the skills to efficiently set up spreadsheets,
manage and analyse data, automate tasks, and collaborate effectively with your
colleagues for improved productivity and decision-making.
Learn valuable time-saving techniques and shortcuts to navigate and work with data
in Google Sheets, enabling you to be more productive and get tasks done more
quickly.
From £199 + VAT
One day Classroom Live Online Private Options
Gain the confidence to tackle complex challenges and scenarios in Excel. Learn time-saving hints and tips from professional Microsoft Excel experts.
Learn powerful data analysis techniques, including advanced functions, pivot tables, and data visualisation tools.
Enhance your ability to extract insights and make informed business decisions.
Gain the confidence to tackle complex challenges and scenarios.
Learn techniques
to troubleshoot errors and optimise your Excel workbooks.
"Very thorough and comprehensive content. Highly recommended."
Metropolitan Police
"Good location and facilities. Excellent trainer, very good at keeping the content interesting and very knowledgeable."
D P Pensions Ltd
"Really helpful and learned lots of little bits that I can take back to my current spreadsheets to make them a lot more efficient and make my life easier!"
"Good opportunities to apply learning on our own, testing our knowledge"
PRH
"Excellent course and very current with adaptations for specific requirements"
Metropolitan Police Service
From £349 + VAT
One day Classroom Live Online Private Options
Utilise Excel’s dynamic features to create polished dashboards that update seamlessly. Display key metrics and insights all in one place with interactive visualisations.
Our one day course will show you how to create an interactive dashboard that communicates important data, like KPIs, simply and effectively.
You'll learn how to prepare and analyse data, create dynamic data visualisations, and how to add interactive features to your dashboard.
Take this course after completing our Excel : Intermediate class.
"Explaining the concepts so that it was easy to understand and providing the examples so that we had something to work through. Kevin was patient and helpful to ensure we understood what we needed to do and had the correct method we could apply to our roles going forward."
"Kev was a brilliant teacher, super friendly, super helpful and I felt like he took the time to explain things really well. Highly recommend. Thank you Kev!"
"Kevin was a very kind, helpful, knowledgable teacher, who was very well prepared and clear (and very patient!) in his instruction and training. Thank you! I was beginner level with excel and he really took his time and made everything 'bite size' to ensure we were able to digest the new information as we went along. There were also a good amount of breaks and I really benefited from the small class so that we had a lot of hands-on and personalised help."
Anna Bradbury
From £199 + VAT
One day Classroom Live Online Private Options
Gain the confidence to take on more complicated tasks in Excel. Learn new ways to manipulate data, analyse information, and automate tasks.
Build upon your basic Excel knowledge and master more advanced features and
functions.
Learn new techniques to manipulate data, analyse information and
automate tasks.
This intermediate level Excel course will also provide you with time-saving tips,
tricks, and shortcuts that can streamline your workflow and increase productivity.
"Standard of training was excellent, well presented and engaging and super informative. Lunch was a fab bonus and really lovely!! Good pacing and breaks throughout the day as well :)"
British Red Cross
"Brilliant trainer, facilities and staff. Good level and easy to understand, help was readily available when stuck! Trainer was really good at getting the group to work together"
National Army Museum
"Clear and concise information, friendly and knowledgeable instructor."
Jaguar Building Services
"Course content was delivered at a good pace, in an easily digestible way. Trainer was clearly knowledgeable and passionate about the topic which made it engaging."
London Ambulance Service NHS Trust
"Very engaging, I normally struggle to concentrate on online courses but this was really good - the workalong work book was really helpful."
Penguin Random House
From £199 + VAT
One day Classroom Live Online Private Options
The ideal course for beginners who need to get the most from Microsoft Excel. Learn to work efficiently, producing spreadsheets that are clear and easy to understand.
This course provides the perfect introduction for new users of Microsoft Excel.
Learn Excel's powerful tools for organising and analysing data.
Set up and lay out spreadsheets and master fundamental features such as data entry, formatting, calculations, data manipulation and creating basic charts.
Our experts will provide the ideal foundation for using Excel.
"Everything was well explained. Trainer was very patient and simple in his explanations. Everything was easy to follow."
Scott Fleary
"Lisa was very knowledgeable and explained everything brilliantly. As someone starting from scratch with excel she created a great atmosphere and encouraged engagement from the class really well."
Miller Homes
"The trainer is great, had excellent course content and explained really well. Will recommend."
"Relevant information, examples and held interest for the whole day. Refreshments and food were plentiful and very good quality."
Fonix
"All good - very happy with the course"
From £349 + VAT
One day Classroom Live Online Private Options
Ensure that the minutes you take are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.
Learn minute-taking techniques to capture important information quickly and accurately, ensuring that meetings are productive and goals are achieved.
This course will help you develop active listening skills to capture key points, summarise discussions, and record decisions effectively.
"Welcoming environment and centre for learning."
IISS
"Delivering the session in a simple concise way"
"Tina was fantastic, She certainly gave me a lot of confidence and knowledge to move forward on minute taking. Big thank you. Made the course fun and enjoyable. Facilities, location and what's provided on the food and drink was excellent. Thank you for having me."
"This was very helpful and practical tips were concise and valuable."
"Making it simple and easy to understand."
One day Classroom Private Options
Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.
Improve your ability to communicate clearly and professionally over the phone.
Learn techniques to build rapport and establish positive relationships with callers.
Gain the
skills that will help you project a favourable impression of you and your organisation.