UK Salary range £18,000 - £30,000
Key Skills For Office Administrators
Courses For Office Administrators
One day Classroom Live Online Private Options
Our course will give you the tools to deliver exceptional customer service. Learn the skills you need to keep your customers happy.
Our course will provide you with the essential skills and techniques to deliver exceptional customer service.
Learn effective communication, problem-solving, and conflict resolution strategies to enhance customer satisfaction and loyalty.
Gain the knowledge and confidence to handle diverse customer interactions and exceed expectations.
"Patsy was great."
From £329 + VAT
One day Classroom Live Online Private Options
This course is ideal for anyone looking to gain confidence and improve their writing. Master the correct use of English grammar and accurate punctuation.
Good grammar is essential for effective communication.
This course will provide an excellent understanding of how English grammar works.
This will enhance your written communication skills, build your credibility, and help you convey your thoughts with clarity and precision.
"Advice and allowing us to try examples from our own work"
"The instructor was very knowledgeable, and I liked the worksheet"
"Everything. This is the second course I have done here and will hopefully be back again. The environment for training is great and the course trainers are so helpful."
"Friendly trainer with good knowledge to develop our skills"
"Wolf is a great trainer so would highly recommend him to anyone."
One day Classroom Live Online Private Options
For complete beginners who want to create sophisticated spreadsheets. Organise your data and share insights with colleagues on the go.
This Google Sheets course will give you the skills to efficiently set up spreadsheets,
manage and analyse data, automate tasks, and collaborate effectively with your
colleagues for improved productivity and decision-making.
Learn valuable time-saving techniques and shortcuts to navigate and work with data
in Google Sheets, enabling you to be more productive and get tasks done more
quickly.
"The whole process was great. Starting with all the support I received from Marianna to organise all the training for me and my co-workers, and during the training itself with Lynne, which was very helpful and well executed ."
From £179 + VAT
One day Classroom Live Online Private Options
Gain the confidence to tackle complex challenges and scenarios in Excel. Learn time-saving hints and tips from professional Microsoft Excel experts.
Learn powerful data analysis techniques, including advanced functions, pivot tables, and data visualisation tools.
Enhance your ability to extract insights and make informed business decisions.
Gain the confidence to tackle complex challenges and scenarios.
Learn techniques
to troubleshoot errors and optimise your Excel workbooks.
"Peter was a great teacher; he had great patience and took us through everything until we were confident with it. Class sizes were great. Often when too big, it can seem overwhelming to contribute. The time given for tasks was great and the tasks set were easy to understand but also challenging in a good way. Peter kept the sessions light (asked us how we were and made jokes) but also was very informative and attentive. Previously, I had zero understanding or knowledge of InDesign and now I can do considerably a lot more. Very pleased."
"This was a really useful course and I appreciated that Deva was really keen to find solutions to all of our questions."
"Clear explanations and easy to follow"
"The trainer was very knowledgeable and engaging on the subject matter. Real life examples and super helpful"
"Lisa was a brilliant teacher. She taught me to speed up my way of work by actually slowing down and reading the ribbons and tasks. The magic button will be a life saver. The food was brilliant and the service is very attentive."
From £329 + VAT
One day Classroom Live Online Private Options
Utilise Excel’s dynamic features to create polished dashboards that update seamlessly. Display key metrics and insights all in one place with interactive visualisations.
Our one day course will show you how to create an interactive dashboard that communicates important data, like KPIs, simply and effectively.
You'll learn how to prepare and analyse data, create dynamic data visualisations, and how to add interactive features to your dashboard.
Take this course after completing our Excel : Intermediate class.
"Thoroughly enjoyed the training. Very patient and explained everything in detail."
"The instructor was amazing and very knowledgable. He was very patient with me and was considerate that I was using a Mac. Went at a useful pace and asked for constant feedback from us. Would definitely recommend this course to anyone!"
From £149 + VAT
One day Classroom Live Online Private Options
Gain the confidence to take on more complicated tasks in Excel. Learn new ways to manipulate data, analyse information, and automate tasks.
Build upon your basic Excel knowledge and master more advanced features and
functions.
Learn new techniques to manipulate data, analyse information and
automate tasks.
This intermediate level Excel course will also provide you with time-saving tips,
tricks, and shortcuts that can streamline your workflow and increase productivity.
"Content and clarity of explanations was great, interactivity and class size worked really well"
Penguin Random House
"Enjoyable and useful course in a nice venue. Stress-free"
Penguin Random House
"Lynne was a really clear and approachable trainer."
National Basketball Association
"The course itself flowed very well and Lynne was happy to go over information that I/we had perhaps not fully understood. I feel that I am going home with a lot more Excel knowledge."
"Very good flow to the course, easy to follow, the slow build up to making something from scratch was great as was the focusing on the 3 main tools such as select tool, frames and text."
From £179 + VAT
One day Classroom Live Online Private Options
The ideal course for beginners who need to get the most from Microsoft Excel. Learn to work efficiently, producing spreadsheets that are clear and easy to understand.
This course provides the perfect introduction for new users of Microsoft Excel.
Learn Excel's powerful tools for organising and analysing data.
Set up and lay out spreadsheets and master fundamental features such as data entry, formatting, calculations, data manipulation and creating basic charts.
Our experts will provide the ideal foundation for using Excel.
"I am very happy with the center and my course. I have been warmly welcomed on the morning and showned the amenities, after explaining me how the day will go. I was pleased with having good food throuhout the day, the view to the London Bridge, as well as the space and cleanliness of the space. I also enjoy the course. I have always been scared of excel as I am not good in Math but our trainor reassured me and explained me clearly skills I will need for work and also helpful new ones. He was also always ready to help and answer my questions."
Hachette Partworks
"Very good service. lovely view. lovely and friendly staff."
SHOOTERS HILL SIXTH FORM COLLEGE
"Good professional set up with friendly open attitude of tutor and helpful staff."
"Great friendly trainer and good content"
"Matt was very nice and patient"
From £299 + VAT
One day Classroom Live Online Private Options
Ensure that the minutes you take are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.
Learn minute-taking techniques to capture important information quickly and accurately, ensuring that meetings are productive and goals are achieved.
This course will help you develop active listening skills to capture key points, summarise discussions, and record decisions effectively.
"Good course pace and very thorough. Nice group size, so we had individual help if needed"
"Iwan was a brilliant teacher we all really enjoyed the course and learnt alot"
"Iwan was incredible, so patient and really easy to understand. Would love to do more courses with him"
"Teacher was absolutely lovely, very helpful, thorough and very skilled and patient. Facilities lovely, nice location and all staff on site welcoming and friendly. Would definitely come for another course, Iwan was great."
"Great location and facilities, experienced tutor with great hands-on, practical exercises."
One day Classroom Private Options
Create a positive first impression and communicate effectively when using the telephone. Learn how to establish excellent relationships with your callers.
Improve your ability to communicate clearly and professionally over the phone.
Learn techniques to build rapport and establish positive relationships with callers.
Gain the
skills that will help you project a favourable impression of you and your organisation.
"Wolf was very knowledgable about After Effects, friendly and super helpful – always happy to repeat the steps again and answer our questions. He was also very entertaining and fun, which helped to break up the day. Would highly recommend, looking forward to the Intermediate course next."