COO

Average UK salary range £80,000 - £200,000

Chief Operating Officers (COOs) are senior executives who oversee day-to-day operations, streamline processes, and set strategic goals.

Strong leadership, problem-solving, and decision-making skills are essential.

Career training: COO

COO

Average UK salary range £80,000 - £200,000

Key skills for COOs

Courses for COOs

AI Ethics course image

AI Ethics

From £349 + VAT

  One day    Classroom    Live Online     Private Options

Understand core ethical principles and make informed decisions about AI use. Identify ethical risks and foster a culture of responsible AI use.

Build practical AI ethics skills on this one-day course.

Covering fairness, bias, privacy, accountability, the EU AI Act, UK regulatory frameworks and implementing ethical safeguards — using real case studies throughout.

Ideal for professionals responsible for AI use within their teams or organisations.

  •  Identify and assess ethical risks in AI systems
  •  Recognise bias, fairness and transparency issues
  •  Conduct privacy and fairness assessments
  •  Navigate accountability questions with confidence
  •  Implement ethical safeguards

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Keynote : Introduction course image

Keynote Intro

  One day    Live Online     Private Options

Learn Apple Keynote in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.

Learn to create beautiful presentations with Apple Keynote on this practical one-day Mac course for all levels.

Covering slide design, themes, master slides, text and media, animations, transitions, interactive elements with hyperlinks, presenter view and exporting — suitable for all levels including complete beginners.

  •  Set up and customise the Keynote workspace
  •  Design slides using themes and master slides
  •  Add text, images, shapes, tables and media
  •  Create animations and slide transitions
  •  Export presentations for any platform or device

  •  

    "You provide very good support beforehand and the lecturer was very good."

    N/A

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    "The course was engaging, which is hard to do sometimes when they're virtual (and about presentations!). I definitely learnt new features in keynote so feeling good. I also enjoyed seeing what other participants put together"

    Resident Advisor Ltd.

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    "Really open, warm, engaging and welcoming, great pace, very clear explanations."

    RA

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    "Sebastian was great! Really helpful, adaptable and clear - learnt loads :)"

    Resident Advisor

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    "Prep beforehand was excellent, really knowledgable, friendly trainer and we slowly but surely covered a whole host of keynote features. Feel much more informed than I was at the start of the day."

    Stylus

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Leadership : Introduction course image

Leadership Intro

  Two day    Live Online     Private Options

Learn leadership skills in our two-day introduction course. Expert-led, max 8 per class. Face-to-face in London or live online.

Develop your leadership skills on this expert-led two-day introduction course.

Covering leadership versus management, different leadership styles, motivating and empowering individuals and teams, leading through change and uncertainty, building high-performing teams, coaching and developing the people around you and communicating with confidence and impact.

  •  Assess and develop your personal leadership style
  •  Motivate and empower individuals and teams
  •  Lead through change and uncertainty with clarity
  •  Build and manage high-performing teams
  •  Coach and develop the people around you

  •  

    "A lot of valuable content and examples were shared during the call, which I found very helpful."

    Norac Foods UK

  •  

    "Michael was a joy, his enthusiasm and knowledge was brilliant! i loved every minute. It has really helped!"

    Oliver

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    "Michael was great at communication, entertaining and conducted the perfect balance of humour. Michael also listened to questions and even workshopped scenarios that we have encountered in the past. I've done a few of these courses now and this is one of the best courses I've been involved in! Thank you! :D"

    Oliver Agency

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    "Michael was so knowledgeable, patient and reactive to us and what we wanted to learn about. It felt like a bespoke course even though we knew it wasn't! I have learnt so much and thoroughly enjoyed the whole course. Thank you Michael!"

    Oliver Agency

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    "Everything! Michael was very friendly, made me feel comfortable and helped me understand! I feel we are very much on the same wave-length and hope to learn from him again soon!"

    OLIVER AGENCY

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Management : Introduction course image

Management Intro

From £899 + VAT

  Two day    Live Online     Private Options

Learn management skills in our two-day introduction course. Expert-led, max 8 per class. Face-to-face in London or live online.

Build your management skills on this expert-led two-day introduction course.

Covering management versus leadership, situational leadership, communicating and motivating your team, performance management, effective delegation, having difficult conversations, managing remotely and handling change — ideal for new and aspiring managers.

  •  Assess and develop your own management style
  •  Communicate clearly and motivate your team
  •  Set objectives and manage performance effectively
  •  Delegate tasks and have difficult conversations
  •  Handle change, discipline and grievance situations

  •  

    "Gave good examples , different learning styles Listen to everyone"

    Complete Physio

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    "Used lots of examples. Made me think about my own management / leadership style ... empowered me to improve in areas I may not find so natural"

  •  

    "Giving examples, very clear. very, support when needed."

    Complete Physio

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    "Michael is very open, positive and good at sharing relevant experience"

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    "The delivery was great, very clear and understandable information. Format of day was good and was nicely broken down between screens/board"

    Complete Physio

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Managing Projects Remotely course image

Managing Projects Remotely

  Half day    Live Online     Private Options

Understand and master the challenges of managing a project remotely. Learn the skills to effectively manage teams working remotely.

The course equips you with the skills and strategies to effectively manage projects in a remote work environment.

Learn how to effectively communicate with remote team members and how to improve collaboration on a project when your team works in different locations.

  •  The benefits of working remotely
  •  Identifying tasks and control points
  •  Building a collaborative team
  •  Setting realistic goals and milestones
  •  Keeping your project on track

  •  

    "Giving relatable examples, shows understanding on Mike’s behalf which helped us understand the day more"

    Arrival

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    "Explaining concepts simply Good pace and clarity of communication Friendly and built good relationships early Responded well to questions and adjusted what he delivered accordingly this was great"

    ARRIVAL

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    "Able to respond to questions/queries knowledgeable"

    Arrival

  •  

    "Going through the examples and clarifying any questions we had"

    Arrival

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    "Informative, well structured, good analogies and examples"

    Flutter

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Managing Teams Remotely course image

Managing Teams Remotely

  Half day    Live Online     Private Options

Learn to effectively manage and motivate a team that is working remotely. Successfully navigate the unique challenges of remote team management.

Remote work can pose challenges in communication and collaboration.

This course will give you the techniques and tools to foster effective communication, build trust, and improve teamwork in a remote-working environment.

Learn how to navigate the dynamics of remote team management and successfully manage and motivate a team working in different locations.

  •  Adapt your leadership style for remote work
  •  Keep communication clear across a distributed team
  •  Build cohesion and culture without a shared office
  •  Create a practical remote management action plan
  •  Choose and use the right tools for your team

  •  

    "Michael was excellent, knowledgeable and full of good examples. Incredibly helpful"

    History Hit

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    "Interactive and enthusiastic trainer - thanks!"

    Microbiology Society

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    "The trainer was excellent and approachable, which made the session educational but relaxed and engaging. And the course ran incredibly smoothly and the setup was easy, which took out any stress of getting started."

    International Alert

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    "Very informative and great level of knowledge about the subject"

    Scottish Government

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    "Very knowledgable and helpful trainer. Was willing to listen and advise on specific issues or challenges we face."

    Logic Design

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Media Interviews for TV and Radio course image

Media Interviews for TV and Radio

From £899 + VAT

  One day    Private Options

Learn media interview skills in our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.

Learn to handle TV and radio interviews with confidence on this practical one-day media training course.

Covering voice and body language, message construction, handling hostile questions, bridging techniques and on-camera practice with playback and expert feedback — led by experienced journalists.

  •  Control voice, pace and body language on camera
  •  Construct and deliver three clear messages
  •  Handle hostile or unexpected questions confidently
  •  Use bridging techniques to stay on message
  •  Practise on-camera with playback and expert feedback

  •  

    "The centre is comfortable, clean and in a beautiful location. Staff are professional, helpful and friendly a really relaxed atmosphere. The course was well organised and run, the trainer was very professional, informative and made facing a camera feel natural to someone who would normally hide from one. Thank you for an informative and positive day."

    London Ambulance Service

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    "Friendly supportive team, great course, Vince was really knowledgeable"

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    "The trainer took the time to ask what everyone wanted out of the day at the start, so that he could tailor the day to meet all of our needs."

    Lloyds Banking Group

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    "Vince was great, I have come away from this session with so much information and knowledge."

    Mannion Daniels

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    "Talking through each step - hints and tips of what to look out for and body language - making me feel relaxed and prepared for each task"

    Ground Control

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Microsoft Copilot Intermediate course image

Microsoft Copilot Intermediate

From £329 + VAT

  One day    Live Online     Private Options

Master Microsoft Copilot in our one-day intermediate course. Expert-led, max 8 per class. Face-to-face in London or live online.

Move beyond the basics with this practical one day Copilot course.

Learn advanced prompting techniques, how to design multi-purpose agents, and set up cross-app workflows.

Explore dashboard and data analysis in Excel, and how to automate communication in Teams and Outlook without losing accuracy or control.

  •  Write advanced prompts that get better results
  •  Build reliable, multi-purpose Copilot agents
  •  Analyse data and build dashboards with Copilot
  •  Generate polished PowerPoint decks with AI
  •  Automate tasks in Teams and Outlook
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Microsoft Copilot Introduction course image

Microsoft Copilot Intro

From £349 + VAT

  One day    Live Online     Private Options

Get more done with Copilot, your AI assistant for Microsoft Office 365. Learn how to automate tasks, create slides, documents, and more with the help of AI.

Learn to use Microsoft Copilot across the full Microsoft 365 suite on this practical one-day course.

Covering Teams, Outlook, Word, Excel and PowerPoint — with hands-on prompt writing, data analysis, automation and collaboration exercises throughout.

Ideal for professionals new to Copilot.

  •  Understand Copilot's full range of uses
  •  Create and summarise emails using prompts
  •  Manage and understand data in Excel
  •  Create powerpoint slides in a few clicks
  •  Use AI to draft and amend documents

  •  

    "The course was presented really well with a patient tutor. The premises were excellent"

  •  

    "Really useful course with actionable info that will change the way I work. Also really liked the structure and teaching method."

    RCGP

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    "Great patience and real world examples, lovely tutor who really listened and collaborated"

    BBLP Realise

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    "Clear explanations and demonstrating how to perform the tasks. Simon was great at listening to questions and ensuring we all understood before moving on"

    Arden Strategies

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    "Simon was excellent and very knowledgeable. There was a good mix of presentation and practical exercises"

    Trafalgar House

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Microsoft Powerpoint : Advanced course image

Microsoft Powerpoint Adv

From £249 + VAT

  One day    Live Online     Private Options

Master PowerPoint in our advanced one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.

Master advanced PowerPoint on this expert-led one-day course for experienced users.

Covering Office integration, dynamic content linking, advanced animation and custom motion paths, audio and video, professional graphics, shapes and Slide Master design — for those creating polished and complex presentations.

  •  Import data and slides from Word and Excel
  •  Link and update content from other Office apps
  •  Apply advanced animation and custom motion paths
  •  Work professionally with audio and video
  •  Use Slide Master for consistent on-brand design

  •  

    "Explaining all details, being patient with trainee's lack of knowledge"

  •  

    "Friendly atmosphere. Clear explanation and examples. Fun training environment"

    RMG

  •  

    "Monica was very informative, knowledgeable and engaging."

    London Ambulance Service

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    "Monica was lovely, engaging, patient, funny and kind. She made the day fly by and I learned so much which is going to help me improve my PowerPoint skills hugely. She kept a steady pace but ensured everyone was ok and if necessary went around the room to give individual help where needed. Great day, thank you Monica!"

    Simon Dry

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    "Kevin was super helpful. Went at the pace that the group was comfortable with and really tailored the sessions to fit the groups needs."

    Rice Search Partners

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Microsoft Powerpoint : Introduction course image

Microsoft Powerpoint Intro

From £249 + VAT

  One day    Live Online     Private Options

Learn PowerPoint in our one-day introduction course. Expert-led, max 8 per class. Face-to-face in London or live online.

Learn to create professional presentations in Microsoft PowerPoint on this practical one-day introduction course.

Covering the interface, slide layouts and themes, Slide Master, adding and formatting text, images, SmartArt and charts, animations, transitions, presenter view and speaker notes — suitable for beginners.

  •  Navigate the PowerPoint interface confidently
  •  Design slides using layouts, themes and Slide Master
  •  Add and format text, images, SmartArt and charts
  •  Apply animations and slide transitions
  •  Deliver presentations using presenter view

  •  

    "Clear instructions and patient with explanations and guiding when unclear. Good amount of breaks"

    Safran

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    "Lisa is really helpful and the pace of the course was good"

    GallifordTry

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    "Great teacher, very knowledgeable and enjoyed his style of teaching. Very helpful."

    Rice Search Partners

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    "Patient teaching style, very good instructor!"

    Rice Search Partners

  •  

    "Really friendly and chatty, took time to tailor the course based on need. Also food was delicious"

    Royal Television Society

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Powerpoint : Presentation Design course image

Powerpoint Presentation Design

From £349 + VAT

  One day    Live Online     Private Options

Creating beautiful Powerpoint presentations can be a challenge for non-designers. Learn the design skills to make visually striking and memorable presentations.

If you are not a trained designer, this course will give you the design skills to create striking presentations that effectively convey your message.

Learn about colour theory, layout design, transitions, and animation effects to create visually impressive presentations.

  •  Apply core design principles to slides
  •  Plan presentations that hold an audience
  •  Use colour theory to create visual impact
  •  Choose and pair typefaces that communicate well
  •  Build beautiful, effective slide layouts

  •  

    "The tools and knowledge of the trainer were really strong."

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    "Comprehensive notes on Powerpoint design and information was accurate with good examples"

  •  

    "Clear communication when teaching. Tasks were really helpful!"

    Li And Fung

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    "The course had regular breaks and was led at a good pace. It covered content that was relevant and because we were asked a bit about what we did for work, Simon gave examples linked to our roles to help us visualise when we would use such tools"

    LACOSTE

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    "Explaining everything in a way that was easy to understand and ensuring that everyone in the group was comfortable."

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Public Speaking course image

Public Speaking

From £349 + VAT

  One day    Live Online     Private Options

Develop the skills to become an effective and confident public speaker. The perfect course for anyone new to public speaking or who finds it nerve-wracking.

This course will give you the skills and confidence to speak effectively in front of an audience.

The course will help you develop verbal and nonverbal communication skills, including body language, vocal tone, and gestures.

You will also learn to understand and manage public speaking anxiety.

  •  Planning your presentation
  •  How to use visual aids effectively
  •  Controlling your body and voice
  •  Overcoming anxiety
  •  Engaging with your audience

  •  

    "Great trainer, very knowledgeable, experienced and enthusiastic. Good practical tips that I can use when public speaking which is exactly what I wanted. A very good holistic and general overview of the subject matter. Thank you."

    Agile Business Consortium

  •  

    "Very relatable, lots of good examples used. Michael was very clear and personable. good fun, enjoayable"

    Offshore Energies UK

  •  

    "Structure of course and pace. Liked the examples and anecdotes"

    OEUK

  •  

    "Happy with everything - trainer was great and the staff were super nice."

    IARD

  •  

    "I felt so comfortable and welcomed and was a very nice environment"

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Report Writing course image

Report Writing

From £349 + VAT

  One day    Live Online     Private Options

Learn report writing on our one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.

Learn to write clear, well-structured reports on this practical one-day course.

Covering planning and audience analysis, report structures, writing concisely, plain English techniques, creating clear messages and professional proofreading — suitable for anyone who writes reports or briefing documents at work.

  •  Plan content to suit your audience and purpose
  •  Structure reports for maximum clarity and impact
  •  Write concisely using plain English techniques
  •  Create clear messages that drive the right action
  •  Proofread and edit to a professional standard

  •  

    "I thought the trainer was very personable and gave real life examples relevant to PwC and our job. She made sure the course was up to date including the use of AI as a large part which is very relevant in todays landscape."

    PwC

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    "Patsy was very enthusiastic, kept us engaged and involved and was able to answer questions very well. The setup was very organised - the session card with timetable, suggested lunch information etc. was very useful - i have not seen this on many courses. Collaborative exercises were good as made us discuss ideas."

    PwC

  •  

    "Really clear explanations and translation into the corporate world. Patsy brought the training to life with real-world examples that were engaging."

    PwC

  •  

    "Breaking out the information sections with practical exercises."

    SP Energy Networks

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    "I enjoyed the course because Piers managed to keep the other participants and myself engaged in a very nice and without pressure way, which was quite nice and the communication that flowed afterwards was quite natural. That was great and is very appropriate for a course related to communication. The content was appropriate and provided some examples of pieces of reports but also a couple of different techniques on how to structure the reports, which I found useful. The bibliography at the end of the slides will surely be useful to take a look at for further information on how to write a report. A few examples in the slides of how to and hot not to gave us a good example, I hope, of what we can found in the books suggested by Piers. Really enjoyed the course. Thank you, Piers!"

    SPR

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Word : Advanced course image

Word Adv

  One day    Live Online     Private Options

Master Word in our advanced one-day course. Expert-led, max 8 per class. Face-to-face in London or live online.

Master advanced Microsoft Word on this expert-led one-day course for experienced users.

Covering mail merge, inserting Excel data and graphs, advanced and custom styles, form fields and templates, automatic tables of contents and using Word's collaboration and document review tools.

  •  Create mail merges for letters, labels and catalogues
  •  Insert and format Excel spreadsheets and graphs
  •  Build and apply advanced paragraph and character styles
  •  Create protected forms with form fields and templates
  •  Generate tables of contents automatically

  •  

    "Fantastic, knowledgeable trainer, Lisa was really relatable, understood my needs. Went over and above to ensure I received everything I needed from my training."

    London Ambulance Service

  •  

    "Absolutely lovely trainer and very comfortable training centre."

    PRH

  •  

    "Monica was a friendly and engaging trainer whose material was really tailored to our needs"

    PRHC

  •  

    "The instructor, Monica, was very thorough and always made sure I had understood each point, which I appreciated. She was always great at welcoming feedback."

    PRH

  •  

    "Knowledgeable and friendly trainer, very organised and open to feedback."

    Penguin Random House

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