Build on your Copilot skills with this one day course. You'll learn advanced prompting techniques and how to create an agent for real world tasks.
Learn how to build cross-app workflows that connect Teams, Outlook, Excel, Word and PowerPoint, turning inputs into clear insights, reports, and updates.
We also cover how to analyse data, create dashboards, design compelling slides, and automate everyday communication.
The day ends with a practical capstone project allowing you to practise your new skills, so you leave confident, capable and ready to work faster with Copilot.
If attending an online course you must have a licensed copy of any software required and access to a suitable computer.
We'll be using the Copilot, and Office 365 for this course. You'll need to have attended our Copilot Intro course or have equivalent working knowledge before joining this class.
Course leader is an experienced industry expert
Structured prompts.
Multi-step reasoning prompts.
Constraint-based prompts.
Iterative refinement.
Designing reliable, multi-purpose agents.
Knowledge pack structure & versioning.
Avoiding instruction conflicts.
Creating agent-specific workflows.
When to use Agents vs Chat.
Combining inputs from emails, meetings, and files.
Generating multi-app project packs.
Workflow templates.
Using Copilot to maintain shared team processes.
Multi-sheet analysis.
KPI generation & commentary.
Creating assumption tables for Copilot.
Copilot-assisted dashboard creation.
Error-checking & audit prompts.
Narrative structure.
Message mapping before slide generation.
Visual consistency & style prompts.
Advanced image prompting (style, colour, composition).
Inbox prioritisation models.
“Communication packs”.
Turning threads into structured reports.
Cross-source synthesis (chat, email, meeting and files).
Building team knowledge hubs.
Structuring information for searchability.
Linking Pages, Agents and Files.
Maintaining content with refresh prompts.
Spotting hallucinations.
Fact-checking prompt sequences.
Clean context prompting.
Using Temporary Chat strategically.
Practical cross-app task:
Turn a bundle (emails, transcript, spreadsheet, and PDF) into:
Insights summary, action log, word report, 3 slide PowerPoint, drafted Outlook update, and, if time is available, build a new Agent based on the project.
Professionals who wish to develop skills for their current role and companies who believe in developing their talent.
People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.
Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.
Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.
Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.
Upskill your team together. Build your team and develop consistency, and collective confidence.
Define your direction with purpose, aligning your learning journey to personal and career goals.
Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.
Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.