Training Courses

Minute Taking

  73 reviews

One Day Course


This one day minute taking course will ensure that the minutes you take at meetings are clear, accurate and professional.

The course will provide you with all the essential skills you need for minute taking.

By having a clear understanding of the aim of the meeting and the benefit of having minutes, you will learn how to work with the chair, prepare the agenda, record the meeting, understand the salient points, and how to produce clear, well structured, actionable minutes.

What are the five things you will get out of this course?

• Organise and prepare for a meeting effectively
• Understand how to take notes and identify key points
• Listening and concentration methods and techniques
• Agenda and minute use, importance and layouts
• Discuss how to work with the Chairperson

You need no previous experience to attend this course.

Public Course Dates & Pricing

  • Public Courses

    Small class sizes so you get the maximum amount of trainer time possible. You attend with delegates from other companies.

    A great, cost efficient way to learn, discounts are also available for group bookings.


    Discount Info
  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £599 + VAT per day

    Free Consultation

Course Outline

  • Introduction
    • Why have meetings and why take minutes
    • The difference minutes can make
    • Why minutes must be clear and accurate

    Becoming a minute-taker
    • What is the role of a minute taker?
    • Skills required by a minute taker
    • The tasks of the effective minute taker

    Preparation before a meeting
    • The role of the chair and how to work with your chair
    • Discussing the meeting with the chair before it starts
    • Understanding the aim of the meeting
    • Preparing the agenda

    The meeting
    • Effective listening and understanding
    • Analysing what is being said
    • Taking notes and deciding what to record
    • Impartial recording of the meeting and points made
    • Identifying individual contributors
    • Maintaining your concentration throughout the meeting
  • Writing up the minutes
    • The difference between informal and formal minutes
    • Choosing which style is appropriate for a meeting
    • Transcribing your notes
    • How much details to include
    • Structuring the minutes
    • Writing in a clear, concise style of English
    • Good use of grammar and language
    • When to use jargon and abbreviations
    • Formatting the minutes in an easy to read and digest layout

    Editing the minutes
    • Assessing the minutes - what are they trying to achieve
    • Ensuring the minutes are actionable
    • Getting input from other attendees
    • Distributing the minutes

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients

We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 18147 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed18147
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback

"Great trainer, would be good to have some exercises to take away? or maybe minute templates? but overall really happy and eager to get started!"

"Engaging, interesting course material, trainer listened and answered questions well. Thank you. "

"Tina was amazing and so lovely. "

"The approach that the trainer used was friendly and good. I learnt a lot of knowledge from this training. "

"Engaging and positive environment"

"Very knowledgeable and approachable."

"Tina is an excellent trainer"

"Refreshments great as always. Trainer was knowledgeable and very open to answering questions as they arose."

"-Good examples of day to day examples which are relate-able -Asking the class their examples of how this has or hasn't effected them previously - Expanding on not just minute taking tips but also room and mindful examples "

"very welcoming, friendly, felt as part of community"

"Everything was organised well and I would not recommend any changes."

"Good course and lovely environment "

"Great training, very informative and relevant examples"

"Interactive discussion, making people feel comfortable to speak, encouraging abilities, highlighting the underlying challenges in writing good minutes "

"Trainer made us feel at ease from the start and the course was really helpful. I look forward to putting everything we have learnt into practice. The examples were good and the activity helped highlight the good and bad habits I have currently and things that need to be tweaked or changed. Thank you so much."

Surrey and Borders Partnership NHS Foundation Trust - 28th February

"Donna was incredible- she has completely restored my fair in my ability and knowledge on minute taking. She was knowledgeable, fun, down to earth, helpful and very understanding. I would recommend this course to anyone. The course environment was lovely ( a hidden gem in London) The lunch was lovely, a little carb heavy but very nice :)"

"The course was pitched just right for me"

"Donna was amazing, patient, reassuring and a good teacher."

"Entertaining and engaging. Donna included examples from her own life and experience that were helpful. Very knowledgeable. Real confidence boost for someone who has no knowledge or experience of minute taking. "

"Donna was fantastic! She was incredibly knowledgeable and explained things in a way that related to everyone, not only within a work environment but within every day lives. She made me feel much better about my minute taking and made me realise that I am actually doing a good job. "

"Making us feel welcome Knowledgeable trainer Nice range of refreshments"

"The overall atmosphere was great for training. Good lunches and refreshments. Small classes are really useful."

"Making people feel comfortable, great atmosphere, friendly staff and effective training sessions "

"Very informative and knowledgeable trainer. Really enjoyed the course and looking forward to receiving presentation and templates via email. Great venue."

"The atmosphere of the training centre is lovely, and I liked the training exercises. I also like that the trainer did not provide print-outs as this is often a waste of paper; instead we were offered the option of emailing him and receiving the course slides by email."

"Good organisation and friendly atmosphere."

"The course was really nice and helpful, everyone was friendly and the environment is clean and welcoming. The trainer was great in explaining everything to us , friendly and the way he speaks is perfectly clear to everyone!"

"Everything. I really had a good time and learnt a lot from Donna. The fact that I was the only student made the training even more useful because we focused on my needs at work. It was great, thanks!"

"Great food!"

"Lunch and area for breaks very bright and spacious"

"Lunch and preparation with a warm welcome on arrival"

"A very nice and relaxed environment to learn in. Small classroom made it easy to ask lots of questions and feel like we were receiving a personal style of training. Lunch and snacks were amazing!! "

"Great lunch as always! Love the fact it is small classes which is why I would continue to keep coming back here for courses!"

"Making what could be a daunting experience for people a very welcome and enjoyable one"

"Giving examples and hospitality "