We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 18493 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 18493 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.7% |
"Environment, training, food"
"Really clear teacher"
"Lunch, professional feel while being laid back, not being criticizing, including everyone in the group, LOTS of examples."
"There were plenty of exercises, which was helpful. Going through answers in the group provided some interesting discussion points, and flagged up some areas people commonly have problems with - I'll keep an eye out for them when I proofread!"
"All good thanks"
"Course was very interesting"
"Course leader very knowlegeable and approachable. Always giving explanations of points."
"The general presentation skills were great"
"Knowledgeable and approachable "
"Clear and engaging trainer, relevant and useful information, nice food, nice environment."
"Very informative and knowledgeable regarding grammar etc"
"Time schedule, topics that were covered, individual examples provided, lovely trainer"
"Good overall summary, grammar advice, etc. Nice learning environment. Mixed, healthy lunch options."
"Great lunch and facilities "
"Making everyone feel comfortable. Delivering good quality training."
"Creating a good atmosphere, good knowledge of subject matter."
"The small amount of attendees in the course meant the class was more interactable and personal which was good. "
"Very clear and not too rushed"
"Clear and concise instruction "
"The teacher and course was practical and specific"
"The course was very engaging and interactive as well educational. I will be coming back for more training. "
"Kept my interest throughout the day and learnt lots of really useful things that I will take with me into my work. "
"I found the whole course incredibly helpful and I will definitely be using many of the tips and hints I learned today in my daily work. I would really like to develop more and take a grammar course. "
"Providing info in an engaging way, plenty of refreshments"
"Building up levels of difficulty throughout the day"
"Being approachable. Felt comfortable to ask questions"
"Patsy was very enthusiastic and very knowledge for every question that we asked her."
"Very good introduction/refresher to a bunch of proofreading concepts. Would recommend for my team "
"Friendly environment and trainer was very helpful"
"Good examples, trainer moved at a good pace."
"Food was excellent and nice environment"
"Friendly atmosphere, friendly and knowledgeable trainer"
"The size of the class is great, great for discussions and debates. The environment (building + staff were super friendly). Piers was very knowledgeable and clearly passionate about the issue!"
"Good balance of trainer explaining, discussion with the group, and independent exercises."
"Everything was great :)"
