Sales Negotiation

Boost your profits and close deals with confidence.

Learn strategies that turn challenging negotiations into successful outcomes.

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Sales Negotiation

Sales Negotiation

Our Sales Negotiation course is ideal for sales professionals and will equip you with the skills to confidently navigate and close deals. Through practical exercises, you will learn techniques for building rapport, handling objections, and creating win-win outcomes.

By the end of the course, you'll be able to approach negotiations with a strategic mindset, effectively communicate value, and achieve your sales goals with greater efficiency and success.

Duration icon

One Day

Timings icon

10:00 - 16:30 GMT

  • Key Learning Points

  • icon Understanding your client
  • icon How to position your offer
  • icon Navigate discussions about cost
  • icon Practical negotiation techniques
  • icon Handle objections and close the sale

If attending an online course you must have a licensed copy of any software required and access to a suitable computer.

You need no previous experience to attend this course.

Our Expert Team
Expert Trainers

Course leader is an experienced industry expert

Media Training

Request a quote for Sales Negotiation

This course is offered as private, bespoke or team training at our centre, live online or at your venue.

You can customise the outline, have a group where it's just your team or enjoy a one-to-one session with an expert.

Fill in the form below and our team will get in touch with pricing and helpful advice.

Course Dates

Course Outline

1

Establishing Your Value

Knowing what you have first

Where do you start

Differentiation

2

Preparation

Planning your proposal

Anticipating your clients' questions and objections

Knowing your prospect

Knowing your client

Researching your client

Knowing your solutions

Understanding what benefits or value your proposal offers the client

Knowing your competitors, their services and prices

3

Communication techniques

Negotiation Language

Using open ended questions

Using silence

Listening to and understanding your client

4

Negotiating costs

Presenting the product's value to the customer

Presenting the cost

Being precise and clear

Negotiating financial cost and level of service or product specification

Defending your bottom line

5

Negotiation techniques

Understanding the different styles of negotiation

Understanding Anchoring

How to overcome Anchoring bias

Showing you understand your clients perspective

6

BATNA and WATNA (Best and Worst Alternative to a Negotiated Agreement)

BATNA and why its important

Defining your BATNA

WATNA and why its important

Defining your WATNA

Using BATNA and WATNA to assess the value of the deal

Considering your clients BATNA and WATNA

7

Managing challenging conversations and closing the sale

Handling Objections

Overcoming Concerns

How to close the sale

Understanding when is the sale closed

8

Questions and answers

Who attends?

Career Progressives icon

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

Career Changers icon

Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

Graduates icon

Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

Learn Your Way

Face to Face

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

Live Online

Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

Team Training

Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

Three Steps To Success

1

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

2

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

3

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.