Sales Intro Course

Name: Sales Introduction
Rating: 5 (5 reviews)

Master the sales process from first contact to close on this practical one-day introduction course.

Covering rapport building, presenting benefits, handling objections and closing techniques.

Master the sales process from first contact to close on this practical one-day introduction course. Covering rapport building, presenting benefits, handling objections and closing techniques.

5 Reviews

10.0/10 Satisfaction

100% Recommend

See reviews

Expert Trainers Experienced industry expert
Class Size 1–8 in person or 1–6 online
Support 28 days free helpdesk
Cancellation 7 day cancellation
Certificate Certificate of attendance
Volume Discounts Save with Learning Pots

Sales Intro Course

Master the sales process from first contact to close on this practical one-day introduction course.

You'll learn the theory and principles behind effective selling, how to build rapport quickly and make a strong first impression, how to use questioning and listening skills to understand customer needs deeply, how to present features and benefits in a compelling way, how to pitch and deliver confident sales presentations, how to anticipate, welcome and handle objections professionally, and how to apply proven closing techniques.

Suitable for anyone new to sales or refreshing their skills.

View course outline

Course Outline

About Selling

The Sales Process

Theory & Principles

Setting targets

The Communication Skills of Selling

Perceptions & Impressions

Building Rapport

Body Language

Questioning & Listening skills

Know your Product & Customer

Features & Benefits

Unique Selling Points

Target markets

Industry

Successful Sales Calls & Presentations

Pitching

The do's & don'ts

Welcoming Objections & Closing

Preparing for concerns & objections

Techniques for responding

Questions & answers

This course is also available as a private course. This allows you to choose the dates of your training and the location (in our training centre, online or at your offices). And, if you wish, we can tailor the content for you or your team. Please contact us for more details.

Who is this course for?

For those new to sales, including account managers, business development executives and anyone moving into a client-facing role. No prior sales experience required.