Sales Intro Course

Name: Sales Introduction
Rating: 5 (5 reviews)

Master the sales process from first contact to close on this practical one-day introduction course.

Covering rapport building, presenting benefits, handling objections and closing techniques.

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Sales Intro Course

Master the sales process from first contact to close on this practical one-day introduction course. You'll learn the theory and principles behind effective selling, how to build rapport quickly and make a strong first impression, how to use questioning and listening skills to understand customer needs deeply, how to present features and benefits in a compelling way, how to pitch and deliver confident sales presentations, how to anticipate, welcome and handle objections professionally, and how to apply proven closing techniques.

Suitable for anyone new to sales or refreshing their skills.

One Day

10:00 - 16:30 UK Time

Private Options

Key Learning Points
Build rapport and make a strong first impression
Use questioning and listening to uncover needs
Present features and benefits compellingly
Handle objections professionally and confidently
Apply proven closing techniques to win business

If attending an online course you must have a licensed copy of any software required and access to a suitable computer.

You need no prior experience to attend this course.

Who is this course for?

For those new to sales, including account managers, business development executives and anyone moving into a client-facing role. No prior sales experience required.

Course Outline

About Selling

The Sales Process
Theory & Principles
Setting targets

The Communication Skills of Selling

Perceptions & Impressions
Building Rapport
Body Language
Questioning & Listening skills

Know your Product & Customer

Features & Benefits
Unique Selling Points
Target markets
Industry

Successful Sales Calls & Presentations

Pitching
The do's & don'ts

Welcoming Objections & Closing

Preparing for concerns & objections
Techniques for responding

Questions & answers

This course is also available as a private course. This allows you to choose the dates of your training and the location (in our training centre, online or at your offices). And, if you wish, we can tailor the content for you or your team. Please contact us for more details.