Sales Intro Course

Master the sales process from first contact to close on this practical one-day introduction course.

Covering rapport building, presenting benefits, handling objections and closing techniques.

Reviews

10.0

Satisfaction

100.0%

Recommend

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Sales Intro Course

Name: Sales Introduction
Rating: 5 (5 reviews)

Master the sales process from first contact to close on this practical one-day introduction course. You'll learn the theory and principles behind effective selling, how to build rapport quickly and make a strong first impression, how to use questioning and listening skills to understand customer needs deeply, how to present features and benefits in a compelling way, how to pitch and deliver confident sales presentations, how to anticipate, welcome and handle objections professionally, and how to apply proven closing techniques.

Suitable for anyone new to sales or refreshing their skills.

One Day

10:00 - 16:30 UK Time

Private Options

Key Learning Points

Key Learning Points
Build rapport and make a strong first impression
Use questioning and listening to uncover needs
Present features and benefits compellingly
Handle objections professionally and confidently
Apply proven closing techniques to win business

If attending an online course you must have a licensed copy of any software required and access to a suitable computer.

You need no prior experience to attend this course.

Who is this course for?

For those new to sales, including account managers, business development executives and anyone moving into a client-facing role. No prior sales experience required.

Expert Trainers

Course leader is an experienced industry expert

Class Size

1 - 10 in person or 1 - 6 online

Support

28 days free helpdesk support with all courses

Cancellation

Cancel before 7 days for 100% refund

Certificate

Earn a certificate of attendance on completion

Volume Discounts

Save money by using our Learning Pots scheme

Private & team training. This course is not on our public schedule at the moment. You can still request a bespoke quote below — we’ll contact you with dates and pricing.

Request a quote for Sales Introduction

This course is offered as private, bespoke or team training at our centre, live online or at your venue.

You can customise the outline, have a group where it's just your team or enjoy a one-to-one session with an expert.

Fill in the form below and our team will get in touch with pricing and helpful advice.

Course Dates

Course Outline

About Selling

The Sales Process

Theory & Principles

Setting targets

The Communication Skills of Selling

Perceptions & Impressions

Building Rapport

Body Language

Questioning & Listening skills

Know your Product & Customer

Features & Benefits

Unique Selling Points

Target markets

Industry

Successful Sales Calls & Presentations

Pitching

The do's & don'ts

Welcoming Objections & Closing

Preparing for concerns & objections

Techniques for responding

Questions & answers

This course is also available as a private course. This allows you to choose the dates of your training and the location (in our training centre, online or at your offices). And, if you wish, we can tailor the content for you or your team. Please contact us for more details.

Very good, 1:1 was intense but it was great

The trainer, Anita, was amazing! Covered so much in the session and gave relevant examples for me and my business.

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Who attends?

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

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Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

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Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

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Learn Your Way

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

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Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

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Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

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Three Steps To Success

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.

Sales Intro Course