We know training inside out. We can advise you on all the options to make sure you get the best possible course.
Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.
Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.
The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.
Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.
We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.
We've worked very hard over the last 20 years to grow our business through personal recommendations.
When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.
We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.
We know that choosing the best course can be difficult, maybe the thoughts of the 15241 other clients we've asked will give you the inspiration to join us too.
The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.
| Attendees surveyed | 15241 |
| Trainer Knowledge | 9.8 / 10 |
| Trainer Materials | 9.6 / 10 |
| Trainer Preparation | 9.8 / 10 |
| Overall Trainer Score | 9.7 / 10 |
| Centre Lunch | 9.6 / 10 |
| Centre Staff | 9.9 / 10 |
| Overall Centre Score | 9.7 / 10 |
| Overall Experience | 9.6 / 10 |
| % Who Would Recommend Us | 99.7% |
"Very informative, knowledgeable, interesting and engaging. Patsy knows her stuff!"
"I really enjoyed the course. The content was excellent and completely fulfilled the objectives I had."
"Giving practical exercises and tips. "
"The trainer was very nice and she was great at explaining things. The refreshments were nice. There was a lot of content that was easy to learn from."
"Providing a friendly atmosphere to make you feel welcome. Would definitely come back again on future training courses. Trainer was amazing and so helpful!"
"It was a really good day altogether. Thanks. "
"Examples were relevant and enjoyable. Piers was super friendly and helpful. Great resource docs. Liked how Piers offered follow up. "
"Very friendly, informative course content"
"Really like our trainer Patsy. Very engaging and knowledgable. "
"Keeping me engaged through interactive activities and learning about me and tailoring the course to my needs "
"Amazing trainer with lots of experience, interesting person to talk to, we participated a lot and got very involved, loved it and thought it was really useful"
"Overall structure was great!"
"Overall being engaging and helpful. Addressing the areas that I struggled with in my writing and bringing that to full circle. I feel a lot more confident to plan and tackle work now - everything came full circle. "
"Great teacher, small group sizes meant you got personal training. Yummy lunch and snacks – Definitely will recommend "
"Another excellent course"
"Supportive and encouraging enviroment"
"Knowledge of writing techniques and explanation of examples"
"Love the small and intimate sessions you provide here, really gives you a one on one experience and leads to more confidence. "
"Informative, good use of real-life examples, friendly."
"It was great! Perfect balance of theory and both individual and team practical tasks. Piers is very knowledgeable and personable also."
"Piers was a great trainer and very friendly. He is very knowledgeable and helped with any questions!"
"Piers was good at adapting the content to individual situations and giving direct feedback on work undertaken during the day. Lots of food for thought to take away..."
"The environment and classrooms were great, great space and facilities. Giles was a great teacher and I feel like I can take some practical tops away with me."
"Interpersonal connection with all participants by the trainer was good and given the fact that it is a small class it gives everyone the opportunity to participate"
"Great trainer"
"Productive session, friendly team, excellent lunch and great facilities"
"Overall fantastic day, great teacher, great food, good environment!"
"food, refreshments, overall facilities and environment. nice to have intimate training too"
"It was all great! Really enjoyed it and learnt a lot. "
"Everything... but coffee. Sorry, silly comment, I know, but an espresso machine would make this place go from 10/10 to 11/10! xx"
"Always good food and Patsy is incredible!"
"Friendly people, knowledgeable tutor, great food. "
"The trainer was excellent - and I've got lots of new ideas to take back to my job. I benefited from being the only client as we covered lots of different areas and were able to specifically reference my work. I am now excited to put the ideas into practic!"
"The course was great, very interesting and Piers was a fantastic teacher. It's in a lovely building, easy to get to and the instructions of how to get here were simple. Very satisfied. "
"Providing a comfortable environment in which to learn"
