Ecommerce

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Ecommerce

Ecommerce

What is Ecommerce? Ecommerce is the process of buying and selling products and services online. It covers three main areas which are electronic markets, online retailing and online auctions.

What are the top five learning outcomes of our Ecommerce course? This one-day Ecommerce training course covers the fundamentals of a truly successful Ecommerce website.

It will take you through the customer journey from the moment they land on your homepage to the final conversion step. We will teach you the Ecommerce tools and skills necessary to ensure your users will get the most valuable online shopping experience. Here is what to expect from our Ecommerce course: • Create an engaging homepage. You can improve customer’s experience by creating quality content with an attractive design.

Throughout the Ecommerce course you will learn to choose the right imagery, which will complement the perfect product description.

• Drive sales through your product pages. The content on your product page is the most effective way to convert your users.

This course will teach you the best ways to increase your sales through these key pages. • Create a checkout experience that’s successful.

With different payment processors you have to keep up with the most reliable option for your customer as well as ensure an easy checkout experience. We will help you to analyze the reasons why people abandon baskets right before checkout, and how to improve this.

• Understand which Ecommerce platform is best.

The amount of Ecommerce platforms available is overwhelming, but which one is the best for your business? We will teach you the difference and which option will align with your business objectives and strategy.

• Improve your sales conversion rates. Understanding your audience and creating targeted content will help to increase customer engagement and, as a result, improve the conversion.

How much do Ecommerce training courses cost? Media Training strives for the best combination of professional, expert trainers, comprehensive course outlines, modern, relaxing environment, convenient location and a healthy, free lunch.

Therefore, our competitive prices are adjusted to reflect this and give you the best return on investment.

Duration icon

One Day

Timings icon

10:00 - 16:30 GMT

  • Key Learning Points

  • icon Create an engaging home page
  • icon Drive sales through product pages
  • icon Create an easy checkout experience
  • icon Choose your Ecommerce platform
  • icon Turn visitors into buyers

If attending an online course you must have a licensed copy of any software required and access to a suitable computer.

You need no previous digital marketing experience required to attend this course.

Our Expert Team
Expert Trainers

Course leader is an experienced industry expert

Media Training

Request a quote for Ecommerce

This course is offered as private, bespoke or team training at our centre, live online or at your venue.

You can customise the outline, have a group where it's just your team or enjoy a one-to-one session with an expert.

Fill in the form below and our team will get in touch with pricing and helpful advice.

Course Dates

Course Outline

1

Understanding Ecommerce Principles

Creating the perfectly optimised homepage

Great Ecommerce design principles

From banners to beyond

Sharing your store's story in a second

Understanding your target audience

Which Ecommerce Platform is best?

2

Product Pages that Sell

Category to Product pages

The product information hierarchy - what information should go where?

Writing the perfect product description

The importance of imagery

Upselling

Using recommendations to increase conversions

How video can increase conversions

SEO best practices

Why simple is best

3

Making the Sale

Best Practices for Checkout pages

One Click Checkouts

Choosing and Using Payment Processors

Understanding SSL

Assessing and managing abandoned baskets

4

Content Matters

Using language to increase conversions throughout the site

How to increase loyalty and engagement

How quality content can increase conversions

5

Protecting your Customer and Yourself

Protecting your customer data

A basic understanding of GDPR and Cookie messaging

The essential legal information to include on your site

Defining a returns policy

Using Email subscriptions and rewards

Who attends?

Career Progressives icon

Career Progressives

Professionals who wish to develop skills for their current role and companies who believe in developing their talent.

Career Changers icon

Career Changers

People seeking opportunities which require new skills. Industry relevant training for those pursuing a new role.

Graduates icon

Graduates

Certified courses for those who have earned their theoretical stripes, but need to prove capability to future employers.

Learn Your Way

Face to Face

Face To Face

Learn face-to-face with expert mentors in a dynamic setting that inspires growth and confidence.

Live Online

Live Online

Join remotely with expert mentors in real time — flexible, interactive learning that fits your lifestyle.

Team Training

Team Training

Upskill your team together. Build your team and develop consistency, and collective confidence.

Three Steps To Success

1

Identify Your Path

Define your direction with purpose, aligning your learning journey to personal and career goals.

2

Learn With Experts

Gain practical insight from real-world experts who bring clarity, confidence, and momentum to your growth.

3

Earn Certification

Your certificate of attendance is proof of progress — benchmarking your skills and commitment to growth.