Using mail merge

• Creating the original letter

• Creating the address document

• Merging a letter or labels

• Merging a catalogue (eg: phone list)

• Filtering addresses

• Sorting specific data

Graphics

• Inserting Excel spreadsheets

• Inserting graphs and charts

• Drawing shapes

• Inserting SmartArt

• Inserting pictures

• Framing a picture

• Using Word Art

Working with long documents

• Using a master document

• Tips when creating long documents

• Inserting page numbers

• Formatting headers and footers

• Controlling pagination

• Creating an index

• Creating a table of contents

• Using outline

• Inserting QuickParts

• How to create footnotes

Using and creating styles

• When to use styles

• Editing a style

• Creating your own styles

• Creating keyboard shortcuts

Creating forms

• Form fields

• Form templates

Exporting from Word

• Save to the Web

• Document protection

• Information rights management

• Comparing documents

Reviewing

• Tracking changes

• Accepting/rejecting changes