Training Courses

Microsoft Outlook : Introduction

One Day Course

Overview

This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.

The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.
You need no previous experience to attend this course.

  • Private Courses

    One to one tuition or a private group with just your colleagues. Your choice of duration, content and location. We can train at one of our centres or onsite with you wherever you are located.

    We offer a free consultation service to help work out every detail and build the perfect course for you.

    From £475 + VAT

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Course Outline

  • Introduction
    • The role of Outlook
    • The Navigating pane
    • The Reading pane

    Contacts
    • Creating new contacts
    • Contact details
    • Viewing contacts
    • Printing contacts
    • Letters to contacts
    • Creating new contact folders
    • Importing contact data

    Email
    • Configuration for email
    • New messages
    • Creating distribution lists
    • Attaching files
    • Forwarding mail
    • Organising your messages
    • Setting up a new mailbox
    • Junk email filter
    • The Safe Senders list
    • The Safe Recipients list
    • Enhanced privacy features
    • Information rights management
  • Tasks
    • Creating tasks
    • Recurring tasks
    • Receiving a task
    • Viewing tasks
    • Setting reminders
    • Updating task status
    • Setting task priorities
    • Assigning task categories
    • Assigning a task to a contact

    Journal
    • What does it do?
    • Manually entering events
    • Automatically entering events
    • Changing journal views
    • Locating events
    • Using mail merge
    • Creating new contacts folders
    • Networking issues

    Calendar
    • Creating an appointment
    • Entering recurring appointments
    • Setting meetings
    • Using the meeting planner
    • Side-by-side calendars

    Questions and answers
Experience + Flexibility

We know training inside out. We can advise you on all the options to make sure you get the best possible course.

Tell us you need to cancel 5 working days before your course and there’s no charge. Great for your peace of mind.

Our trainers bring their years of industry experience into the classroom. You'll leave confident and prepared.

The smallest class size in the industry. More one on one time with the trainer and a less intimidating group size.

Tell us which you use and it'll be booted up and waiting with the latest software when you arrive.

We provide a lovely onsite lunch so you can relax. We can cater for any dietary requirement with no fuss.

Comfort + Location
Reputation + Feedback

Our Clients


We've worked very hard over the last 20 years to grow our business through personal recommendations.

When you attend a course we ask you to tell us how it went. We use your feedback to help us improve our courses.

We publish all our customer satisfaction stats live on our site (good or bad) because we want everyone to know just how highly you rate us every day, every week and every year.

We know that choosing the best course can be difficult, maybe the thoughts of the 10881 other clients we've asked will give you the inspiration to join us too.

The most recent comments from attendees of our courses are shown below. We reckon they will give you a pretty good indication of how they think we perform.

  Client Ratings

Attendees surveyed10881
  Trainer Knowledge9.8 / 10
  Trainer Materials9.6 / 10
  Trainer Preparation9.8 / 10
  Overall Trainer Score9.7 / 10
  Centre Lunch9.6 / 10
  Centre Staff9.9 / 10
  Overall Centre Score9.7 / 10
  Overall Experience9.6 / 10
  % Who Would Recommend Us99.7%

  Recent Feedback


"Course was clear and easy to follow. "

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"Very useful course"

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"Overall a good introduction"

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"great location, tutors and creative environment "

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"Giles was helpful and knowledgeable and approchable and able to understand all our perspectives as students from different professional backgrounds. Was also really useful to start with examples. Lunch and space are great."

"The trainer is very good - he broke everything down clearly and gave a range of interesting examples. The practical exercises were useful and I found it helpful to share my work with the trainer and the other participants. I was also agreeably surprised by the choice and quality of the food at lunch! Finally, the space in which the training courses take place is very pleasant. Thanks very much!"

"fun examples and engaging very well with the participants. "

"Friendliness and knowledge"

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"staff all excellent "

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"Ana Marie is extremely knowledgeable and friendly. "

"people here are great and friendly. I like the environment "

"I liked how Ana-Maria got us to work on practical tasks as a group, so we could discuss it together."

"Everything - I very much enjoyed! Thank you Kate."

"Thoroughly enjoyed all aspects."

"Amazingly knowledgeable trainer, very good at presenting and keeping the group's attention"

"Great explanations and being able to practice the motions in the class was very helpful in understanding and progressing."

"The team were all really friendly and hospitable and Ian was extremely knowledgeable, helpful and approachable."

"team were really friendly and helpful, I learnt lots of great shortcuts! "

"Everyone was very friendly and hospitable. Lovely lunch and snacks provided. Really liked the space too."

"Brilliant pace of instruction. No time wasted going over topics that we already knew, all new, relevant sessions. Very informative."